This report looks at the Quality and Accountability Initiative in Myanmar, the first attempt of HAP and Sphere to work jointly in the context of a humanitarian emergency. It is based on interviews, by phone to HQ and in country, to a set of stakeholders involved in the initiative.
June marked the end of the third phase in the joint HAP and Sphere deployment to Myanmar.
The Centres are being run alongside all Save the Children food distribution points at Middle Island in the Delta region.
Staff inform the community about their local Information Centre during the public announcement at the start of the food distribution - they let the community know that it is a place where they can find out more about Save the Children's work, and ask questions and give us feedback, positive or negative.
Despite challenges faced after Nargis, HAP members are using different approaches to improve the quality and accountability of their response programmes.
On the 2nd and 3rd May 2008 Cyclone Nargis struck the coast of Myanmar with winds of 190 km per hour followed by a 12-foot wave of water. The category four cyclone swept across the Ayeyararwady delta, hitting Myanmar's largest town Yangon. The official death toll as of 16th May stands at 77,738 with 55,917 missing although unofficial estimates are considerably higher.