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14 Oct 2017 description

Key Figures

4 Wi-Fi hotspots for the population

4,094 unique users

240 GB of data used by the population

3 Ambulant Wi-Fi operations

272 unique users

13 GB of data used by the population

18 calling operations

910 beneficiaries

5 satphones strategically positioned in out-of-coverage parishes


06 Oct 2017 description

Many villages on the east coast of the island of Dominica remain cut-off since the passage of Hurricane Maria over a fortnight ago. Télécoms Sans Frontières has been working to provide calls to families who have not had the chance to contact their relatives, and has to date successfully reached 604 beneficiaries.

22 Sep 2017 description

Relatives are gathering around sites across the region where offices, schools and houses are no longer, in the hope that four days after the 7.1 Mw earthquake, their loved ones have managed to survive. As the search for survivors under the rubble in Mexico City and its surrounding areas continues, Télécoms Sans Frontières has commenced its route in the states of Morelos and Puebla to assist families and relief efforts.

20 Sep 2017 description

Measuring 7.1 on the Richter Scale, Mexico's latest earthquake comes some 32 years to the day after the deadly quake of 1985. At present over 200 deaths have been reported, and considerable destruction observed across Mexico City and surrounding towns and villages.

A team from Télécoms Sans Frontières has been deployed in response to the disaster.

20 Sep 2017 description

Hurricane Maria arrives in a context where several Caribbean islands are still working to respond to the devastation and anguish arising from Hurricane Irma earlier this month. Taking into account the impact that Maria has already had on the island of Dominica, Télécoms Sans Frontières is ready to respond.

19 Sep 2017 description

Télécoms Sans Frontières deployed a team to the Dominican Republic on 18th September in preparation for Hurricane Maria.

With maximum sustained wind speeds of up to 140 kts (259 km/h), Maria wreaks havoc in the wake of Hurricane Irma, making landfall in the Caribbean on 18th September at 1800 hrs UTC.

In the Dominican Republic, TSF has participated in a coordination meeting with the Emergency Operations Centre (COE) and dispatched satellite phones to its workers to ensure immediate communications capacity in the minutes following the passage of Maria.

12 Aug 2017 description

TSF at the heart of Africa’s biggest refugee crisis

05 Jul 2017 description

President's message

20 Mar 2017 description


Formé dans l'océan Indien, le cyclone Enawo (catégorie 4) a frappé le 7 mars 2017 les côtes nord-est de Madagascar, dans la région d'Antalaha, accompagné de pluies diluviennes et de vents soufflant en rafales jusqu'à 290 km/h.

Il a le lendemain touché Antananarivo, la capitale située en plein centre de l'île, avant d'être reclassé par les services météorologiques en "dépression tropicale" puis de quitter le territoire malgache.

21 Feb 2017 description

Syria Crisis: Digital support for schools at the heart of the conflict

For over 6 years, Syrian children have been going through the worst humanitarian crisis in the modern world, to such an extent that its consequences go far beyond the country's frontiers. As the civil unrest continues to shake Syria, more and more children have no choice but to abandon their schooling. Whilst many have sought refuge outside of the country, over 30% (representing some 1.75 million children) remain out-of-school within Syria.

19 Dec 2016 description

We have all seen the images in the media. The death toll is rising in Aleppo as the days go by, whilst those who do manage to survive incessant bombing fight to flee the city.

In Syria since 2012, TSF connections in Aleppo have also fallen victim to the air strikes - the three connections initially set up for medical assistance in the city have been destroyed by bombs over the past few months.

22 Nov 2016 description

Under the fumes of the burning oil fields surrounding Mosul and violent combats just a few miles away, TSF's team in Iraq has set up internet via VSAT for the humanitarian community in the town of Qayyarah.

31 Oct 2016 description

As pro-government forces are edging closer to the centre of Mosul, the humanitarian community is working around the clock to prepare for the mass population displacement that is likely to ensue.

TSF has deployed a team from its Asia/Pacific base to the heart of the crisis in Iraq, where 17,610 people have fled the Mosul district and its surrounding areas since the beginning of the offensive of 17th October.

TSF will be working to carry out assessments in the coming days and will adapt its response according to the findings on the ground.

25 Oct 2016 description


Le 3 octobre 2016, l’ouragan Matthew a touché terre au sud-ouest d’Haïti en catégorie 4 (vents allant jusqu’à 233 km/h). Selon les Nations-Unies, 1,4 millions de personnes ont été affectées et sont dans une situation d’urgence humanitaire. Le bilan s’élève à 546 morts.


24 Oct 2016 description


On 3rd October 2016, Category 4 Hurricane Matthew hit the south west tip of Haiti with sustained wind speeds of 233 km/h. According to the United Nations, 1.4 million people are in need of humanitarian aid and at least 546 Haitians are reported dead.


12 Oct 2016 description
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Spanish version

Los hogares de bajos ingresos, principalmente pequeños productores de granos básicos, en por lo menos 40 municipios del Corredor Seco de Guatemala están soportando el deterioro prolongado de su seguridad alimentaria desde 2013 como resultado de sequías prolongadas ocasionadas por el fenómeno de “El Niño”. Como consecuencia de la disminución de lluvias en los meses de mayo a agosto de 2015, el Grupo Humanitario País, calcula que 1.5 millones de familias padecen inseguridad alimentaria y de esta cantidad, 248,000 tienen necesidad de asistencia alimentaria.

06 Jul 2016 description

Stable access to food in Guatemala is an issue driven by various environmental factors ranging from soil erosion and floods to deforestation. This phenomenon has been but exasperated by the circumstantial droughts caused by El Niño over the past 35 years.

27 Jun 2016 description
infographic Télécoms Sans Frontières

In May 2016, TSF's 253-day mission at the heart of the European Refugee Crisis came to an end. The infographic below summarises this mission, focusing on connectivity provision in Serbia, Macedonia and Greece, as well as a 9-week operation restoring family links in the Idomeni refugee camp.

For more information concerning our Restoring Family Links operations, click here

27 Jun 2016 description

Joint NGO statement ahead of the European Council of 28-29 June 2016 NGOs strongly condemn new EU policies to contain migration

At the upcoming European Council, European Union (EU) leaders will discuss the European Commission’s Communication on a new Partnership Framework with third countries. The Communication proposes an approach which aims to leverage existing EU and Member States' external cooperation instruments and tools in order to stem migration to Europe.

09 Jun 2016 description

Migrant crisis: 352 302 devices connected


Present in the Balkans between September 2015 and June 2016, TSF placed itself at the heart of the migrant crisis to make internet available to those cut off and help reconnect families forced to flee their home countries due to ongoing violence and conflict. Operations were later extended to the Greek islands and mainland Greece in November of the same year, carried out alongside the United Nations High Commissioner for Refugees.