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09 Nov 2010 description

Camp committees often play a key role in the management of camps, and in Haiti, frequently act as the primary interface between humanitarian agencies and the wider camp population. Significant decision making power is often allocated to these committees, related, for example, to the type and distribution of aid, selection of beneficiaries, and assistance for more vulnerable groups. However, the roles and responsibilities of the committees and the expected code of conduct are often undefined, and unknown to the wider camp population.

09 Nov 2010 description

A) Introduction

Suite au tremblement de terre du 12 janvier 2010, 2,3 millions de personnes se sont retrouvées déplacées et en conséquence plus de 1300 camps sont apparus comprenant 1,6 millions de résidents1. Les camps varient en taille (de quelques tentes à 50 000 personnes) ; par la manière dont ils ont été créés (même si certains ont été planifiés, les plus nombreux se sont formés spontanément après le tremblement de terre) ; et en fonction du niveau de soutien et de gestion qu'ils reçoivent des ONG et des agences (on estime que 30% de ces camps sont gérés par des agences). La …

31 Mar 2009 description

A Case Study into Complaints handling

OFADEC, a Senegalese NGO and certified member of HAP, is currently working in two sectoral focus areas:

1. Repatriation of refugees (Mauritanian boarder)

2. Education / Scholarship Support Programme for refugees (Dakar)

OFADEC was certified against the HAP Accountability and Quality Management Standard in 2007. As a certified agency OFADEC undertook a mid-term monitoring audit in January 2009.