Extended Diplomatic Skills: Core Hospitality Training

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Background

The service-oriented 'new diplomat' and 'new public servant' can communicate with a wide range of state and non-state actors; is open-minded, flexible, and demonstrates natural authority by creating an atmosphere of comfort and trust. Hospitality skills lie at the centre of this approach.

This programme goes beyond traditional training of direct profession-related skills while at the same time addressing aspects of the diplomat’s activities, such as attending formal dinners, offering, presenting, and receiving gifts under different cultural requirements, appreciating cultural and religious etiquette during social events, and hosting important guests

Overall Goal

The programme’s overall objective is to provide all participants with the necessary knowledge base and confidence that will permit them to attend and host formal and informal social events in an intercultural setting by:

  • Enhancing their understanding of formal etiquette around the table;
  • Allowing them to anticipate and adhere to cultural and religious hospitality and other customs;
  • Teaching them how to contribute to the ambience of a social event by correctly presenting and describing various foods and beverages.

By enhancing beneficiaries’ knowledge base and skillset in hosting and attending formal social events, UNITAR will provide diplomats with the opportunity to practice what is known as "Charismatic Leadership" in leadership theory (Weber, 1922; House, 1976; House & Howell, 1992), namely a set of behaviours which are increasingly relevant in the relationship-oriented diplomatic and business communities.

Learning Objectives

By the end of the programme, participants will be able to:

  • Identify and adapt to the main differences between table etiquette in different cultures;
  • Avoid the main universal and culture-specific faux-pas for various hospitality settings;
  • Apply objective tools and models to decipher foreign cultures with greater ease;
  • Appreciate the various attributes of wine and wine-food pairing;
  • Utilise the acquired knowledge to experience more confidence at international social events.

Content

Module 1: Table Etiquette

Implemented as a one-day e-workshop

What goes where?: Basic table presentation;

  • “From Soup to Nuts”: Introducing multiple course-meal etiquette;
  • What is this for? Using the correct cutlery and the correct glass;
  • Communicating with your plate: Cutlery placement etiquette;
  • Table etiquette in different cultures

Module 2: Wine Knowledge and Introduction to Wine Economics

Implemented as a three-day e-workshop

  • Introduction to Wine History
  • Wine economics
  • Explaining wine labels
  • The Labeling System
  • The Main Appelations in Europe
  • Oenology
  • Effective wine-tasting techniques
  • Wine and food pairing
  • Wine and art

Module 3: Effective Hospitality in an Intercultural Setting

Implemented as a two-day e-workshop

  • Food and culture;
  • Cultural specifics;
  • Symbolism and exchange of gifts in different cultures;
  • Guest-host power dynamics in different cultures;
  • Culture-specific and international faux-pas.
  • Conclusion: Intercultural networking skills

Fee information

The course fee is 1,400 USD. The fee covers six days of online training provided by some of the world's leading experts in intercultural dining etiquette at the highest level, cultural deciphering, and wine economics. The trainings will include interactive workshops as well as group exercises and activities (such as presentations.) The fee equally covers any training material that may be handed to participants prior to the training.

It does not cover any technical material and the participants themselves are responsible for ensuring that they have a stable internet connection as well as a working camera and microphone to actively participate in the online course. However, all necessary information on the technical requirements is provided prior to the start of the course.

How to register

To participate, please use the registration link: https://www.unitar.org/event/full-catalog/extended-diplomatic-skills-cor... and click 'apply here' on the left side of the page. Participation will only be confirmed once course fee is received. Registration and payment deadlines are set for March 24.

Focal Point contact details: daniel.nazarov@unitar.org or +41 79 127 37 58