Fundamentals of Knowledge Management (a self-study course)

Ongoing course
Event URL
View event page


The course is designed to equip UN staff with enhanced skills in applying knowledge management tools and techniques in the UN context.


Upon successful completion of this course, participants should be able to:

  • Describe a range of skills, methods and techniques to enhance individual and collective performance in developing programmes and delivering sustainable and effective results;
  • Give examples of how knowledge management can boost individual and collective effectiveness in their particular context, as well as from an organization’s perspective;
  • Identify “quick wins” and use appropriate knowledge management techniques to foster dialogue and collaboration, identify good practice and facilitate access to pockets of knowledge within their respective context.

Course Methodology

This course is delivered entirely online. It is a self-paced course that participants can start at any time and complete activities at their own pace. Once they have started, the participants are required to complete all activities within 3 months. They will be required to complete end of course questionnaire to get a certificate. There is no weekly webinar in this course.

Course Contents

The course structure is the following:

Topic 1. A comprehensive approach to knowledge management (skills, methods and techniques);

Topic 2: Networks and communities of practice;

Topic 3: Capturing and sharing knowledge;

Topic 4: Developing a strategy to leverage knowledge to deliver results;

Topic 5: Leadership lessons and action planning.

Target Audience

Professional UN staff at headquarters and field locations.

Cost of participation

The course fee of 500 USD covers full participation in the online course

Fee information

The course fee of 500 USD covers full participation in the online course.

How to register

Register here:

More info here: