UN Competency-Based Interview (CBI) for Panel Members

Training
from UN System Staff College
Ongoing course More Information

Introduction

The CBI for Panel Members can be offered to individuals or groups.

For individual participants, they need to complete the self-paced online learning (6-8 hours learning time), followed by an one-on-one coaching/mentoring session with an experienced mentor to practice CBI skills.

For groups, we can offer blended programme consisting of online learning (6-8 hours), and a 2-day face-to-face workshop in the location of your choice. If groups prefer only face-to-face workshop, we can also offer 3-day workshop at a location of your choice.

In general, the focus of the online phase is to help participants understand the key concepts of CBI, and one-to-one mentoring session or the residential workshop focuses on practice and application of the concepts.

Objectives

Upon successful completion of this course, participants will be able to:

  • Gain in-depth understanding of the UN competency framework and CBI
  • Understand and perform their roles as panel members (including HR representatives)
  • Have interview questions and useful templates ready to conduct CBI the next day
  • Manage CBI successfully and make justifiable selection decisions

Course Methodology

This programme follows learner-centered design principles, and applies adult learning, such as case-based learning, simulation-based learning, reflection and social learning.

The online phase is self-paced where participants can start at any time and complete activities at their own pace within 2 months.

When participants have completed all the online activities, a one-to-one coaching/mentoring session or a workshop will be scheduled with a course instructor. A final certificate of completion will be issued.

Course Contents

  • UN selection system
  • UN competency framework
  • The roles of hiring managers and HR representatives in CBI
  • Before, during and after the interview
  • Building rapport and communicating through non-verbal language
  • Good questions and bad questions
  • Probing
  • Assessing candidates’ responses
  • Making the selection decision
  • Being aware of biases in selection decision making
  • Writing reports

Target Audience

We welcome UN officials at headquarters and in the field who serve as panel members in Competency-Based Interviews.

Fee information:
The programme fee for individual participants is 750 USD, which includes online learning and a one-to-one mentoring session.