Quality Management in International Health

from University of Heidelberg
Registration deadline: 18 May 2020 Training date: 01 Jun 2020 to 12 Jun 2020 More Information

This course introduces participants to the global context for quality improvement including quality management frameworks, quality improvement principles and health care quality and safety evaluation mechanisms and tools.

Using practical exercises and case studies, participants work individually and together to identify and design context-specific, sustainable, resilient quality improvement initiatives in middle- and low-income countries.

A two-day skills development workshop strengthens individual and team skills in evaluating the quality of health care services.

This course is a collaboration between the Institute of Public Health and the German International Cooperation (GIZ).

Content Overview

  • Major steps and trends in the healthcare quality and patient safety movements
  • Quality management and patient safety principles, mechanisms and tools and their contextual relevance
  • Leadership and managing healthcare quality including ethical and cultural aspects
  • Leading teams to use quality management tools
  • Healthcare quality evaluation mechanisms in low and middle income contexts
  • Quality management case study set in a middle-income country and assessment tool to critically evaluate quality
  • Skills development in healthcare quality evaluation
  • Guided exercise and field trip to critically analyse quality management mechanisms in German healthcare facilities
  • Implementing healthcare quality management mechanisms and tools in low and middle income countries
  • Designing and sustaining a healthcare quality management framework in a low or middle income country or regional context.
  • Internet resources, publications and grey literature for healthcare quality management

Learning Objectives

By the end of the module the participants should be able to:

  • Appraise recent developments and challenges in assuring healthcare quality in low and middle income countries.
  • Critically analyse international healthcare quality management and patient safety mechanisms and their global transferability.
  • Differentiate roles of stakeholders in managing healthcare quality improvement initiatives and activities both locally and globally.
  • Design a framework for strengthening healthcare quality in their country or region using key quality improvement principles and mechanisms.
  • Apply personal and team skills to lead the use of quality management tools and mechanisms in their setting.
Fee information:
General Admittance: € 1.500.- tropEd students: € 1.000.- Included in the course fee is a non-refundable registration fee of € 200.- Please register as soon as possible as the number of participants is limited. Unfortunately, no Scholarships are available. If the participant withdraws from the course less than 6 weeks prior: 25 % of the course fee will be charged. less than 4 weeks prior: 50 % of the course fee will be charged. less than 2 weeks prior: the whole course fee will be charged. The tuition fee does not include accommodation, insurance or other personal living costs during the stay.
How to register:

To register please follow the link to our online registration: