Certificate of Advanced Studies in Operations, Optimization, and Crisis Information Management

from Università della Svizzera italiana
Registration deadline: 17 Apr 2020 Training date: 26 Apr 2020 to 02 May 2020 More Information


Create efficiency in your organization with innovative approaches and practical tools that improve the impact of humanitarian operations. Learn systematic processes for determining and addressing needs and managing information effectively.


• Operations and Supply Chain Management

• Optimization Models

• Needs Assessment

• Crisis Information Management

Core Competencies

• Logistics Procedures and Compliance

• Logistics Set-up and Design

• Quality Management

• Logistics Data Management

• Forecasting

• Collaborative Planning

• Customer Service Desk

• Inventory Management

• Market Analysis and Sourcing

• Supplier Management

• Warehousing

• Transport

• Distribution

• Fleet Management and set-up

• Car pool and dispatch organization

• Air Operations Management

Learning Outcomes

Upon successful completion of this CAS you will be able to:

• Analyse and assess various trade-offs present in managing distribution and routing of supplies and incorporate uncertainty in decision-making

• Understand principles and practices of management science models for the analysis and improvement of humanitarian systems

• Develop mathematical models that improving processes and decisions in humanitarian contexts

• Implement models learned in class using excel

• Develop an intuitive understanding of widely-used analytical techniques and their applications (e.g., Linear and Integer Programming)

• Understand methodologies, processes, and planning related to assessing needs in a crisis environment

• Apply methods to assign needs severity to an affected population

• Understand Information Management principles as applied to the humanitarian environment and coordination structures

• Leverage geographic information with user-friendly, free tools available online related to the development of an Information Management Strategy

• Estimate populations through various techniques and to develop a Population Management Strategy

• Analyse humanitarian situations using basic principles of visualization of information


USI Università della Svizzera italiana is one of 12 universities under the Swiss university system, coordinated by the Rectors’ Conference of the Swiss Universities (swissuniversitites). swissuniversities represents all 12 Swiss universities and maintains relationships with other accredited universities outside Switzerland. As a recognized university that is part of the public system, the degree-granting body of the Master of Advanced Studies in Humanitarian Logistics and Management is USI Università della Svizzera italiana.

Fee information:
The total tuition cost of the Certificate of Advanced Studies in Operations, Optimization, and Crisis Information Management is CHF 5'000. Travel expenses, visa fees, and accommodation are not included in the tuition.
How to register:

Applications are evaluated on a rolling basis until all places are filled. Students requiring a visa for Switzerland are strongly urged to apply as early as possible. The visa process can take up to 3 months.

Forms and information can be found at: