Tools and Technology

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How can I keep up to date with the latest ReliefWeb tools & technology?

At ReliefWeb we are constantly working to improve our existing tools and to add new solutions to our suite of products.

The Labs Section of our site is the place where innovation takes place and you can see what we are currently working on and what has recently been launched in this section.

To keep track of the changes and improvements to the ReliefWeb site you can also visit our blog.

How can I resolve an issue with my email updates?

If you had subscribed, but stopped receiving our updates in your inbox for no reason, please double check the Subscriptions tab in My Profile on ReliefWeb. If it still indicates your status as "subscribed", it is possible that you have accidentally marked our mail as spam, which now prevents you from receiving the updates. In order to fix this, please tell us about it and we will fix it for you.

In order to manage the information you wish to receive from ReliefWeb, please go to our website and register or log in to your ReliefWeb account. Next, go to My Account and Subscriptions and simply check/uncheck the box that contains the information you wish to subscribe to/unsubscribe from. The system saves and reflects your preferences automatically.

How do I create an RSS feed from ReliefWeb?

To create an RSS feed visit the page that you are interested in such as Updates, Jobs, Training and individual Country (Afghanistan) or Disaster page (Typhoon Haiyan).

At the bottom of the filters, you will see a small RSS button:

RSS button

This button lets you copy the URL of the RSS feed. Right-click, or if you are on a touchscreen device, tap and hold, then select Copy to add to your favourite RSS feed reader.

You can also customize your RSS feeds by selecting filters or running a search (or both), so that you will receive new items that exactly match your interests.

How do I download a location map?

ReliefWeb has produced a series of Location Maps for use by OCHA and partnering organizations. The ReliefWeb Location Map is a map that highlights a country, its capital and the surrounding regions. These maps are intended to provide the UN community, as well as the humanitarian community at large, with a product that is useful to put into documents, reports, briefing notes, and websites in providing reference to locations of interest.

To see the full list visit our Location Maps page.

If you want to use these maps in a report then please see the map permission page first.

How do I download humanitarian icons?

The United Nations Office for the Coordination of Humanitarian affairs (OCHA) has created a set of 500 freely available humanitarian icons to help relief workers present emergency and crisis-related information quickly and simply.

The symbols can be downloaded for free on ReliefWeb's Icons Page. Whenever possible, credit as follows: “Source: OCHA”.

We would also appreciate a notification via email with a link to your work for our records. Suggestions and feedback can be sent to ochavisual@un.org.

What is "Log in with Humanitarian ID"?

Humanitarian ID is a single contact management solution for everyone working in humanitarian crises and disasters. You can create your Humanitarian ID by signing up at humanitarian.id or by choosing "Log in with Humanitarian ID" on ReliefWeb.

Having your own Humanitarian ID means that you will be able to log in to ReliefWeb and other sites with a single username and password, as well as share your professional contact information with fellow responders.

To learn more about Humanitarian ID, see the Humanitarian ID FAQ~~or watch the video.~~

What is the ReliefWeb API and how do I use it?

ReliefWeb's API enables access to ReliefWeb's curated and continuously updated data archive going back to the 1970s. It's now used to serve much of the ReliefWeb products as well as third party sites and apps.

Almost all content visible on the ReliefWeb site is available through its API. The API is built to fit with current API best-practices, and is intended to be friendly to developers, as well as machines. It is publicly accessible using HTTP requests and returns JSON data.

Visit our API Documentation page to find out more and to get started. The documentation have live examples that you can modify and see the results directly on the help page!

What is the ReliefWeb Labs section?

ReliefWeb's Labs section is where we are building the next generation of information tools for humanitarians.

The Labs project was started to enable us to explore new and emerging opportunities to improve information delivery to humanitarians. The projects area provides more detail on the specific solutions that we are currently working on.

Where can I find more answers or report issues with the ReliefWeb API?

If you have questions or you have noticed something strange with our API then please get in touch.

If you use ReliefWeb’s API or want to know more about it, please join our API support forum and feel free to ask any question or tell us about how you are using the API.

If you have some questions or feedback, including big ideas for improvements, you can also use our contact form.

Who can use the ReliefWeb API and what restrictions are there?

Anyone can use the ReliefWeb API. Reports, Jobs and Training data available via ReliefWeb API is contributed by information partners and may contain copyrighted material owned by the original source. You should respect the intellectual property rights of the original source when using content retrieved through the API.

To improve its service, ReliefWeb may log your API calls and analyze usage patterns. Please, use the parameter appname in your calls, so we can track the usage of the API for statistical and performance purposes.

In order to ensure optimum performance for everyone, the API is restricted in two ways:

  1. The maximum number of entries returned per call is 1000.
  2. The maximum number of calls allowed per day is 1000.

We feel that these limitations are reasonable and should not interfere with most applications. If they cause significant problems for your use case, please let us know and we will review on a case-by-case basis.

ReliefWeb does not guarantee the accuracy of its data and is not responsible for any damages resulting from the use of API. There are no fees associated with the use of ReliefWeb API.

Changes to the Terms of Service will be announced on the API support forum.

Who do I ask for permission to use / reprint maps?

The source of each report, map or infographic is clearly indicated under the title. You should respect the intellectual property rights of the original source. Please contact the source directly if you want to re-use their content. If you click the source name in the report/map/inforgraphic, you will be directed to a source page which lists the URL of the main web site of the source.

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