Attachments
Introduction
Since 1990, Ukraine has had a State Employment Service, whose primary mission is to support and assist Ukrainians seeking employment. The activities of this centralized system of state institutions are directed and coordinated by the Ministry of Economy of Ukraine. Social services are provided in approximately 500 employment centers/branches throughout Ukraine, staffed by nearly 10,000 specialists.
Every year, thousands of job seekers utilize the services of employment centers: they receive unemployment benefits, find employment, undergo training, and apply for grants to start their own businesses. According to the official website of the State Employment Service', from January to September 2024, 311,509 vacancies were registered, and 485,655 people received services from employment centers, 322,323 of whom were unemployed, and 188,071 found employment. The Russian-Ukrainian war has created new challenges for State Employment Service specialists - emotional burnout due to stress, work with various categories of the population: IDPs, veterans, people with disabilities, work with individuals who, due to military aggression, are in a depressed emotional state and require psychosociaI support.
Providing services during wartime requires employment service professionals to possess specific knowledge and skills. The "Rokada" Charitable Foundation surveyed representatives of employment centers to identify their training needs.
Methodology
A quantitative research method was employed in this study. An online survey was conducted from September 24 to October 4, 2024, and responses were collected from 7007 participants.
Of these, 91.1% were women, 7.9% were men, and 1% did not specify their gender.
Respondents were from the following regions: Kyiv (15.8%), Volyn (14.8%), lvano-Frankivsk (10.3%), Lviv (9.8%), Sumy (9.7%), Ternopil (7.4%), Zhytomyr (6.8%), Khmelnytskyi (6.8%), Dnipropetrovsk (6.6%), Zaporizhzhia (4.6%), Rivne (4.5%), Chernihiv (1.7%), Donetsk (0.8%), Kharkiv (0.3%), and Luhansk (0.7%) regions. Regarding age, 45.4% of respondents were aged 40-49,30.9% were 50-59, 77.2% were 30-39, 4.5% were 60 and over, and 2.1% were 18-29 years old.
Additionally, a desk research was conducted, involving analysis of data from the official website of the State Employment Service and information from open sources such as online publications and scientific works.