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Ukraine

Joint Emergency Response in Ukraine (JERU) Lessons Learnt | Concern Worldwide

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JERU demonstrates that two INGOs can operate as one unified country mission to scale faster, reduce duplication, and deliver principled, locally led assistance—offering a replicable (not plug and play) approach for future crises.

Context and Purpose

This learning brief summarizes the key findings of a joint reflection process on the Joint Emergency Response in Ukraine (JERU) which can be found in detail in the full report. The purpose of this process is to distil actionable learning from JERU’s unique setup as a joint country mission — an approach that brings together multiple international NGOs under one operational structure. Guided by a set of learning questions, the review examines how collaboration at this depth affects systems integration, decisionmaking, resource use, adaptability, impact, and partnership engagement. The intended users of this brief include humanitarian organizations, donors, policy makers, and country teams considering or planning similar joint initiatives. The content is based on a structured reflection methodology (Pause Reflect & Adapt), which includes internal workshops, staff interviews and document review. The aim is to provide practical insights, highlight enablers and bottlenecks, and offer tools for replication — ultimately supporting more coherent, effective, and locally relevant humanitarian responses.