Introduction
The war between russia and Ukraine has led to massive displacement of the population, creating serious challenges for social services and organizations providing assistance to internally displaced persons (IDPs). Those IDPs who, due to disability, illness, or other factors, require external care and cannot take care of themselves in temporary accommodation facilities (TAFs) are particularly vulnerable.
Many of these individuals are lack of proper access to necessary medical, social, and psychological assistance, significantly reducing their quality of life and worsening their health. Insufficient awareness among TAF managers about their responsibilities in providing care for IDPs complicates the situation, leading to delays or failures in making necessary referrals to state authorities and social services.
Lack of the effective communication and collaboration between social services, authorities, and non- governmental organizations complicates the provision of necessary assistance. Inefficient coordination leads to either duplication of efforts or gaps In service provision. Social services often face resource shortages, limiting their ability in providing quality services and support. The absence of timely assistance can have serious health consequences for IDPs, including fatalities.
This emphasizes the need for conducting the research to identify the existing problems and to develop the effective solutions. The purpose of this research is to analyze the needs of IDPs in external care In TAFs, to identify key issues In providing assistance, evaluate the interaction among all stakeholders, and to develop recommendations In improving the quality and accessibility of social services.
Research objectives:
(1) Analyze the needs of IDPs for external care in TAFs, including medical assistance, social services, and psychological support, and determine which services they need the most.
(2) Identify specific problems faced by IDPs due to disability, illness, and other factors that complicates self-care.
(3) Examine the types of assistance received by IDPs requiring external care and its impact on improving their quality of life and health.
(4) Analyze the interaction between TAF managers, authorities, and non-governmental organizations.
(5) Develop recommendations to improve the quality and accessibility of social services, including proposals for legislative changes to reduce access barriers and enhance service delivery efficiency.
The research results can serve as a basis for developing new programs and initiatives to improve living conditions for IDPs, promoting better integration and ensuring dignified living conditions.