The Internews humanitarian information service involves a continual process of listening and two-way communication with the community and humanitarian responders.
Community Correspondents collect feedback, questions, and concerns from community members each day through one-to-one and group discussions. We ensure a diverse range of voices is heard and provide an alternative for community members who may not feel comfortable, or may not know how, to approach humanitarian actors with their feedback directly.
Supported by the World Food Program (WFP), Internews is working with The Radio Community (TRC) to respond to community information gaps, concerns, and needs in the refugee settlements. We provide a two-way information platform that connects community members with verified and actionable information from humanitarian responders providing access to services, elevating community voices, and informing decision-making. This project serves thousands of people displaced by the conflict in Sudan and now living in Aweil West County, Northern Bahr-el-Ghazal, in South Sudan.
OVERVIEW
The different sectors of humanitarian aid are interlinked and complement each other. When service delivery is well coordinated, the beneficiaries will get the most out of the assistance.
There is growing gratitude for the humanitarian assistance despite some complaints about insufficient food and cash assistance, water scarcity, limited employment opportunities and the need for educational support. The gender representation among surveyed individuals is nearly equal, with ages ranging from 29 to 42 years.
Emerging issues include economic challenges, health and safety concerns, and gaps in communication, especially internet connectivity, which is affecting biometric registration hence complicating access to food rations.
There’s need to increase assistance levels, enhance water supply, job creation, educational support and improvement in communication systems.