This Concept of Operations is a live document. Activities will be adapted and revised as the situation unfolds and as further communications needs are expressed by the response community.
Background
- More than a decade into the crisis in North-East Nigeria, communications infrastructure remains severely affected, characterized by a lack of – or non-existent – reliable mobile networks and safe telecommunications and internet services, especially outside of the main urban areas. This gap remains one of the main impediments to enable humanitarian programming and ensure the safety of crisis responder actors when operating in this complex operational environment.
- Since its activation in November 2016, the Emergency Telecommunications Sector (ETS) has been providing critical shared security communications services in Maiduguri, Yola, and Damaturu, and internet and security communications in the eight humanitarian hubs in Banki, Bama, Dikwa, Monguno, Damasak, Gwoza, Ngala, Maiduguri of Borno State to enable efficient humanitarian
operations.