The Inter-Agency Common Feedback Project, referred to as the Common Feedback Project (CFP), is an innovative community engagement project, initiated during the response to the Nepal Earthquake 2015. It is funded by UK Aid, and is based in the UN Resident Coordinator’s Office, enabling a strategic connection with humanitarian response and recovery. CFP is designed to help the humanitarian and recovery communities understand the perceptions of affected people relating to services, respondents’ sense of agency, outcomes and the quality of relations between aid providers and the affected population.
CFP is a common service to collect, aggregate, analyze and elevate feedback from disaster affected communities, which can then be used by humanitarian partners. Feedback is collected through a variety of ways, including:
Community perception surveys
Focus group discussions
Aggregation of 3W feedback from partner organizations
The objective of CFP is to ensure that the voices of affected people systematically feed into humanitarian response and recovery, to contribute to a more effective and responsive recovery effort. It provides support to the entire UN Country Team and the Humanitarian Country Team (HCT), including all clusters and organizations, the Government of Nepal, donors, development partners, civil society and other actors, to help them understand the issues of affected communities in real time. Consequently, CFP can assist these actors to adapt policies and programmes to strengthen the effectiveness of recovery work to the specific circumstances and concerns of communities, as well as improve communication with affected people. The project’s model has since been incorporated into Emergency Response Preparedness planning endorsed by the national government and the UN system. In addition, as a response to the historic flooding across Nepal in summer 2017, CFP was able to expand its work into the flood affected districts due to the continued generosity of UK Aid. In 2017, the project received an additional grant from the UN Development Group to pilot its innovative approach to systematic community engagement in the least developed regions of Nepal on key development priorities. As such, CFP’s mandate has expanded, now encompassing the entire humanitarian development cycle: response, recovery, development and preparedness.
CFP is one of the first projects of its kind. Its mandate closely aligns with the future direction of the humanitarian system, particularly the Grand Bargain as it is directly related to the participant revolution. For more information on the perceptions of earthquake and flood affected communities, please refer to previous reports from the Common Feedback Project found at the following webpage: http://cfp.org.np/reports/