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Lithuanian Red Cross: PGI & CEA Lessons learned report (27-28 November 2025)

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A. Context

Since the onset of the international armed conflict between Ukraine and Russian Federation in February 2022, Lithuania has received over 90,000 people displaced from Ukraine, placing significant pressure on national protection systems and social services1 .

In response to the rapidly evolving humanitarian needs, International Federation of the Red Cross and Red Crescent Societies (IFRC) launched the Emergency Appeal for the Ukraine and impacted countries in which Lithuanian Red Cross (LtRC) played a crucial role. Throughout the operation period (July 2022-December 2025) Lithuanian Red Cross had provided integrated support: registration, emergency relief, psychosocial support (PSS), legal aid, referrals, hotline information, and community events.

Despite these efforts, analysis revealed persistent gaps: language barriers, employment discrimination, housing insecurity, high rates of gender-based violence (GBV), insufficient survivor support, and limited formal mechanisms for engagement and feedback. LtRC has responded with an ambitious program mainstreaming Protection, Gender, and Inclusion (PGI) and Community Engagement & Accountability (CEA), guided by operational strategies and community needs.

The Lessons Learned Workshop, conducted on 27-28.11.2025, aimed to review achievements and challenges, document lessons learned, and jointly identify recommendations for strengthening future programming. It gathered staff from national and branch levels who were involved in PGI and CEA components of the Ukraine operation and broader activities within the Lithuanian context.