Since activation in October 2018, the Emergency Telecommunications Sector (ETS) in Libya has responded with government, private sector, and humanitarian partners on the ground to ensure a coordinated response to the ICT needs of the conflict emergency. The ETS transitioned its services to partners in June 2022. This is the final situation report.
Highlights
• Nearly four years since activation, the ETS in Libya transitioned its services and activities to partners in June 2022. This decision follows the extension of the 2021 Humanitarian Response Plan (HRP) to the end of 2022, and the consumption of all ETS funding for the completion of its HRP activities.
• The ETS enhanced the safety of humanitarian personnel in Libya over the course of its operation through the establishment of a Security Operations Centre (SOC) in Benghazi supported by a VHF radio network, and the implementation of upgrades to the country’s security communications network in line with Telecommunications Security Standards {TESS+} recommendations.
• The ETS also impacted the affected population in Libya through the provision of internet connectivity services at the UNHCR Community Day Centre in Tripoli and through the establishment and management of Common Feedback Mechanism (CFM). Over 68,000 cases have been registered through the CFM, reducing barriers to people seeking assistance and enhancing the accountability of the humanitarian response. The CFM will continue to operate in Libya under WFP management.