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Research Terms of Reference: Dadaab Information Needs Assessment KEN2102, Kenya, May 2021, Version 1

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2. Rationale

2.1 Background

As of 30 April 2021, a total of 225,675 refugees mostly of Somali origin, resided in Dadaab camps. A majority of these refugees fled their countries of origin due to conflict and are currently under pressure to return to their countries of origin. Moreover, the intentions assessment conducted in Dadaab in July 2019 conducted by REACH, found out that half of the sampled households reported not having access to information about their potential areas of return. From the multi-sectoral needs assessment conducted in Dadaab in October 2020 and in the previous years since 2017, by REACH Initiative in close coordination with NRC, some households (HHs) reported not having adequate information on how to access some essential services such as how to apply for birth certificates, where to receive nutrition services when needed and how to access hygiene promotion messages among other essential services. Without access to sufficient and relevant information, some refugees and vulnerable host community members may miss out on access to services. Without the relevant information on legal rights and registration processes, these processes can be extremely challenging. In addition to existing information needs by the refugee population in Dadaab, various agencies implementing programs in the camps use a mix of mechanisms to disseminate information and collect feedback from the community. Through the UNHCR-led Communication with Communities (CWC) working group in Dadaab, agencies aim to interrogate and harmonize the different channels used to avoid duplication of efforts and ensure coordinated implementation around communication with communities.