Attachments
The northern areas of Jordan host almost 128,000 refugees, with Irbid Governorate hosting the second largest number of urban refugees in Jordan after Amman. UNHCR, the UN Refugee Agency, maintains a robust presence in Irbid through a field office of some 37 national and one international staff. UNHCR Irbid Field Office works with refugees and asylum-seekers in Irbid, Jerash and Ajloun governorates, and the Garden Refugee Camp.
Main Activities
Registration
In 2024, in the Registration Centre in Irbid, UNHCR interviewed 25,100 families with an average of 160 families per day to renew their Asylum-Seeker Certificates or update their information and add newborns. UNHCR introduced a new registration approach with three different processes: renewal in person, rapid renewal and remote renewal, in order to reduce the workload and facilitate the process for vulnerable people and those living in remote areas, in addition to the delivery of the Asylum Certificates through the Mobile Helpdesks.
Protection
- UNHCR provides various protection services and facilitates safe referrals through case management for children at risk, survivors of gender-based violence, and other vulnerable people, such as the elderly and people with disabilities, in coordination with its partners. Refugees who face legal protection risks also receive legal services such as counselling, representation, and mediation through UNHCR and its partners. In 2024, over 10,600 individuals directly received protection services.
- UNHCR provides urgent cash assistance to the most vulnerable refugees facing immediate protection risks. In 2024, some 400 families (over 2,000 individuals) received the cash assistance.
- UNHCR and its partners regularly conduct awareness sessions on different topics such as legal rights, prevention of gender-based violence and sexual exploitation and abuse, targeting refugees and host communities. Over 400 individuals attended these sessions in 2024.