Jordan + 4 more

UNHCR Jordan Factsheet - February 2017

News and Press Release
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Jordan hosts the second highest number (87) of refugees per 1,000 inhabitants in the world

Jordan is the sixth highest refugee-hosting country in the world

Percentage of Syrians living outside of camps under the Jordanian poverty line

1 in 5
Refugees registered with UNHCR in Jordan receive cash assistance to help meet essential needs like shelter and food


  • UNHCR coordinates the refugee response under the leadership of the Government of Jordan and through the Inter-Agency Task Force (IATF), in a collaborative effort between the donor community, UN agencies, international and national NGOs, community-based organizations, refugees and host communities.


Access to Energy

  • All refugee households at Zaatari camp in northern Jordan are now connected to the national grid thanks to the completion of 8.67-megawatt UNHCR project in July 2016. This represents a major step forward in dignifying the lives of refugees through the provision of more reliable, efficient and safer energy. Meanwhile, Azraq camp is set in March 2017 to become the first refugee camp in the world to be powered by a large-scale source of renewable energy thanks to a project being developed by UNHCR. At the beginning of February, all the shelters in “Villages” 3 and 6 are connected to the grid providing electricity to over 19,000 refugees.

Camp Coordination and Camp Management

  • UNHCR supports the Syrian Refugee Affairs Directorate (SRAD) in the management and coordination of Zaatari and Azraq camps to ensure that assistance is provided in the most effective and efficient way possible in accordance with international humanitarian standards and protection principles.

Community Empowerment and Self-Reliance

  • 38,000 Syrians have obtained valid work permits as a result of the Government of Jordan granting them free of charge to registered refugees - a first step towards securing livelihood opportunities for Syrian refugees in Jordan.

Durable Solutions

  • UNHCR Jordan is the largest resettlement operation in the world with 24,000 vulnerable refugees submitted in 2015 and a further 32,000 individuals by the end of 2016.


  • UNHCR provides comprehensive primary, secondary and tertiary health care services free of charge for vulnerable Syrians and for all non-Syrians in urban areas. A comprehensive health care package for refugees in Azraq and Zaatari camps includes primary health care, reproductive health, dental, mental health and nutritional care, and secondary and tertiary out of camp referrals.


  • UNHCR Jordan was the first operation to introduce iris-scanning biometrics to assist in refugee registration. 98% of registered Syrians are processed using biometric technology which enables UNHCR to process up to 5,000 refugees a day at the largest urban registration centre in the region, UNHCR’s Anmar Hmoud Registration Centre in Amman.

  • UNHCR Jordan is the second largest refugee status determination operation in the world, processing 13,000 individual asylum claims in 2015 and 20,000 in the first half of 2016.

Shelter and Non-Food Items

  • 145,000 out of camp refugees, a fifth of the registered population, currently receive cash assistance from UNHCR using iris-scanning biometric technology at cash machines to verify their identities. This innovative approach helps achieve record low overheads with 98 per cent of the assistance donated going directly to refugees in a fraud-proof way.