Beneficiary Satisfaction Survey on the DG ECHO-supported project “Belarus - Responding to the most acute humanitarian needs of Ukrainian refugees and displaced persons”

Beneficiary Satisfaction Survey report

Project: "Belarus - Responding to the most acute humanitarian needs of Ukrainian refugees and displaced persons" (supported by the European Commission - European Civil Protection and Humanitarian Aid Operations – ECHO)

Background information

The armed conflict in Donetsk and Luhansk regions in south-eastern Ukraine has triggered a massive displacement of civilians seeking refuge and safety in other parts of Ukraine and neighbouring Belarus and the Russian Federation. According to figures from the President of the Republic of Belarus, some 160,000 Ukrainian displaced people affected by the hostilities have arrived in Belarus since June 2014. Around 60,000 of them still remain in Belarus (according to figures from the Department of Citizenship and Migration), while the remaining group has either returned to Ukraine or moved elsewhere (mainly to the EU and the Russian Federation).

Since the arrival of the first groups of displaced persons from Ukraine in June 2014, the BRCS has been responding to the needs of the most vulnerable through its emergency cash fund and distribution of household items from its disaster preparedness stock. The distribution of essential food and non-food items has been implemented through the Belarus Red Cross`s well-established voucher distribution system. In addition to one-off humanitarian assistance, the BRCS has provided referral, counselling and psychological support services, temporary accommodation, and support to travel and medication.

On 29 October 2014, the International Federation of Red Cross and Red Crescent Societies (IFRC) launched a DREF operation in an amount of CHF 126,229 to provide immediate assistance to 2,400 people, of whom 1,200 people were affected by population displacement, and to replenish the emergency stock that was used earlier to support 1,200 affected beneficiaries. On 3 June 2015, an Emergency Appeal was launched in the total amount of CHF 742,931 to enable the IFRC Secretariat to support the Belarus Red Cross to deliver assistance and provide support to a total of 2,400 families (some 10,000 beneficiaries) over the timeframe of eight months, with a focus on relief activities via pre-paid debit card system.

Since the end of 2014, the IFRC and the BRC have been providing humanitarian support to displaced persons from Ukraine to meet their most acute humanitarian needs, reaching 12,000 people. In May 2017 – July 2018 with the support of DG ECHO it was possible to implement the project “Belarus - Responding to the most acute humanitarian needs of Ukrainian refugees and displaced persons”, which made it possible to support over 5,000 vulnerable displaced people from Ukraine providing the following services:

  • Vouchers for food and non-food items to reduce negative coping strategies of most vulnerable displaced people.

  • Provision of access to health services through health insurance to those displaced people with health conditions who temporarily or due to their legal status do not have access to health services and lack financial resources to obtain it.

  • Covering costs of essential and life-saving medicines and required medical treatment

The most vulnerable people include older people, people with disabilities, pregnant and nursing women, members of single-headed households with children under 18 years, and of large households with 3 or more children under 18.