EXECUTIVE SUMMARY
This Post Distribution Monitoring (PDM) report evaluates the distribution of 4,700 Ramadan food parcels by the Turkish Red Crescent (TRC), in collaboration with the Bangladesh Red Crescent Society (BDRCS) under the Population Movement Operation (PMO) to support displaced people residing in Camps 17 and 8W in Cox's Bazar. The initiative aimed to address the essential food needs of approximately 23,000 individuals across 4,700 households during the holy Ramadan 2024.
Data was collected using a mixed-methods approach, involving household surveys and Key Informant Interviews (KIIs). A total of 356 households were surveyed, along with KIIs with community leaders, camp management, and representatives from TRC and BDRCS. The analysis focused on the effectiveness of the distribution process, product quality and quantity, beneficiary satisfaction, and potential areas for improvement.
The findings indicate that the distribution was highly successful, with beneficiaries expressing a high level of satisfaction. The dissemination of distribution information was effectively handled by community leaders and volunteers, ensuring that all beneficiaries were well-informed. Staff and volunteers were praised for their cooperation, professionalism, and commitment to ensuring a transparent and organized distribution process. While most respondents reported receiving all items in their parcels, a small percentage expressed uncertainty regarding a missing item. Additionally, although 99% of beneficiaries were satisfied with the overall quality of the products, some suggested improvements, particularly concerning the quality of dates.
Despite the overall success, challenges were noted, including long waiting times at distribution points due to a large number of people arriving simultaneously and logistical constraints, such as the manual verification of tokens and FCN cards. Camp management emphasized the need for improved logistical arrangements, such as the deployment of more staff and equipment, to streamline the distribution process and reduce waiting times.
Beneficiaries also requested the inclusion of additional essential items, such as powdered milk, chickpeas, and juice, in future distributions.
The report concludes with recommendations to improve future distributions, including earlier planning of distribution, enhanced logistical support for smooth operation, inclusion of some items, and the continuation of the support in the future. The PDM exercise highlighted the positive impact of the distribution on the community and provided valuable insights for future operations.