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Bangladesh + 1 more

Bangladesh: Technical Standards for Referral of Community Feedback Between Agencies

Attachments

Introduction

There is a lack of referral standards for the referral of community feedback at camp level. These systems are overseen by Site Management actors who, according to the Accountability Manifesto have the exclusive mandate to oversee and refer community feedback between sectors at camp level. Different sectors have been found to have different data needs when it comes to accepting and responding to community feedback gathered by other agencies. At agency level, agencies also require different information to process referrals and have different data fields. In support of operationalization of the Accountability Manifesto, a technical working group produced the following document underneath the CwC Working Group and in partnership with Site Management, the sector responsible for community feedback referral.