UNHCR’s main reception centre, known also as the ‘Transit Centre’ (TC), is situated adjacent to the main Kutupalong refugee settlement on the main Ukhiya-Teknaf highway. It was opened in October 2017 to help receive the newly arrived Rohingya refugees in Bangladesh. The TC provides new arrivals with temporary shelter and offers immediate lifesaving assistance and services, such as healthcare, vaccination services and food. TC also has latrines, child-friendly space, and communal kitchen. From the TC, UNHCR helps refugees relocate with their belongings to plots deemed suitable and safe for refugee households in the main Kutupalong-Balukhali settlement or other locations.
The TC is also one of the eight locations where UNHCR stores emergency relief items (tarpaulins, kitchen sets, blankets, jerry cans, sleeping mats, buckets, and solar lanterns), shelter materials, water/sanitation and hygiene kits, and Compressed Rice Husks. These items are for general distribution as well as for emergency response. Refugee Housing Units (RHUs) were installed at the TC providing safe and secure accommodation with better privacy. The RHUs will replace emergency tents and bamboo sheds currently set up at the TC.