Our response to the bushfires: 15 Jan 2020

News and Press Release
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Learn what Red Cross is doing to support communities affected by this summer's bushfires and how your donations are helping.


This week in Victoria, our teams are on the ground supporting people at seven relief centres.

They are also coordinating food and water at all the centres plus a further 800 food hampers, water, hygiene kits and pet supplies to be delivered to Mallacoota. As well they have been distributing satellite phones to 18 communities in East Gippsland who are isolated due to power issues.

Our volunteers have provided psychosocial first aid to more than 2,500 people at relief centres and have registered more than 21,800 people through our service to connect those caught up in the bushfires.

In New South Wales, Red Cross teams are now supporting people at five evacuation centres and providing support and information to people at nine disaster welfare points. They are also supporting people who are facing language barriers and undertaking needs assessments in the most-affected communities. To date they have registered more than 18,850 people through Register.Find.Reunite.

In South Australia, our teams are currently supporting people at the Lobethal Recovery Hub and at the Kingscote Relief Centre in Kangaroo Island. They are providing psychological first aid at community meetings, relief and recovery centres and are conducting recovery outreach in person and over the phone. In South Australia, we have registered more than 6,307 people through Register.Find.Reunite.

In Western Australia, Red Cross teams are now supporting relief efforts for people stranded in Esperance and Kalgoorlie. They are providing stranded travellers in Kalgoorlie with showers, water and other support.

As well our teams are checking on the wellbeing of people in 226 households on the Seatrees and Breakwater estates and they are visiting people affected by the Yanchep-Two Ricks-Gingin fires in December. To date we have registered more than 297 people for our service connecting families during times of disaster.

Emergency grants are currently open across Australia for people whose primary place of residence has been destroyed or made uninhabitable by the fires since July 2019.

This week in numbers

Supported people at 103 evacuation and relief centres since July

More than 49,000 people registered through Register.Find.Reunite

Responded to more than 20 bushfires since July

More than 1,920 volunteers and staff deployed since July