Angola + 5 more

Guide to humanitarian & development efforts of InterAction member agencies in DR-Congo

Produced by Gottlieb Duwan With the Disaster Response Unit of InterAction ®
Map of DR-Congo

Map Courtesy of CIA World Factbook

Background Summary

The Democratic Republic of the Congo (DR Congo) is the scene of a complex and devastating war involving seven nations and the Kinshasa regime as well as several insurgent movements. In 1994 the country, then called Zaire, experienced an influx of over a million Rwandan refugees across its eastern border. Fleeing violence and civil conflict in Rwanda, the arrival of the refugees exacerbated the political instability and ethnic tensions, which had long been an issue in the provinces of North and South Kivu. A year later, a number of those who had engineered the genocide in Rwanda and were now living in Zaire, began once more to instigate ethnic violence. Members of the former Rwandan Army (ex-FAR) along with the Hutu militia, Interahamwe, carried out a number of attacks and raids against Tutsis in the Kivus and within neighboring Rwanda. In response to then-President Mobutu Sese-Sekou’s inability to stop these attacks and his suspected complicity in the ethnic violence, a coalition that came to be known as the AFDL (the Alliance of Democratic Forces for the Liberation of Congo-Zaire), formed to oust him from power. This group which included Zairian Tutsis, as well as the Rwandan and Ugandan governments, supported the anti-Mobutu revolution led by Laurent Kabila. The AFDL and the Rwandan army mobilized quickly and carried out a series of attacks against Hutu refugees across the country. In May 1997 Kabila was appointed president and the country was renamed the ‘Democratic Republic of the Congo.’

In the months following his takeover however, Kabila proved unable to stop rebels from Uganda and Rwanda from using the DR Congo as a base from which to attack their governments. When it became apparent that the new president was unable or unwilling to implement planned reforms, or to protect a group of Congolese Tutsis known as the Banyamulenge from attack, the AFDL rapidly disintegrated. In August 1998 the powers that had previously supported Kabila now staged a rebellion against him. Rwanda and Uganda backed the RCD (Rassemblement Congolais pour la Democratie), an indigenous rebel group which quickly took over most of the eastern territories. In response, Kabila’s government turned to neighboring countries and received support from Zimbabwe, Angola, Namibia, Chad, Lybia and Sudan. With their support Kabila was able to stop the RCD advance and maintain control of the western half of the country and the administrative capital, Kinshasa; he was, however, assassinated and replaced by his son.

Currently the country remains effectively split between the government-controlled west, and the eastern areas, including the Kivus, much of Orientale, and Katanga and Maniema provinces, which are controlled by the RCD.

These conflicts have created massive tragedy in what was already one of the poorest countries in the world. Outside Kinshasa there is little government control, and the physical infrastructure throughout the country has been severely damaged. With acute shortages of food, fuel, and medicine, the DR Congo is in an advanced state of economic collapse.

A recent study indicates that 2.5 million excess deaths have occurred in the past 3 years in the Eastern DR Congo. Both rebel and government forces have committed direct violence against civilians, including rape, torture, abduction and arbitrary detention. Women and children constitute almost half of the reported killings. In addition to physical violence, the war has led to a large number of deaths due to malnutrition and infectious disease. Studies have shown that areas with the highest rate of mortality from infectious disease are the same places where the rates of violent death are highest. It is clear that the economic difficulties and displacement caused by the fighting are directly related to the excess deaths. Within the Eastern DR Congo, endemic and epidemic diseases are widespread, with reported outbreaks of cholera, shigella, meningitis, and polio. Other preventable illnesses such as malaria, diarrheal disease and respiratory infections are also responsible for a significant number of deaths. These deaths from illness reflect the fact that in the Eastern DR Congo, health and nutrition services have largely ceased to function. At present many clinics and hospitals have been robbed or destroyed by combatants, with the majority of health workers fleeing the region. Those centers that remain open often lack medicine or other supplies.

Children remain especially vulnerable to the effects of war. Studies report that a large number of children under two are missing from the demographic profile, indicating that there is a 30-40% mortality rate among this age group. In addition, since the start of the 1996 civil war, a large number of Congolese children have been forcibly recruited as soldiers by a variety of armed groups. In addition to their vulnerability to physical violence and the interruption in their education, many child soldiers who have been interviewed appear deeply traumatized by acts of violence that they have witnessed or in which they have participated.

One result of the long term breakdown of the Congolese State structure has been the development of an active civil society. A large number of local NGOs, umbrella organizations and churches have served as important conduits for international aid. At the same time, many international NGOs report difficulties working in the Eastern DR Congo due to insecurity and in the west as a result of government obstructions. Overall, three major problems identified with NGO operations in the region were: security, logistics, and resources. Logistical problems include the political problems in gaining access to certain areas, as well as physical problems involved in covering such a large country.

The second Kabila government has worked more sincerely in trying to bring an end to the violence which has left the country prostrate. The Lusaka Accords, negotiated in 1999 and outlining a roadmap to an end to the fighting, withdrawal of foreign forces, and a start on national reconciliation, is no longer dormant. With the belated assistance of African governments blatantly ignoring its provisions for years, and western governments hiding behind an "African solutions for African problems" non-strategy, the Accords are coming to life fitfully. While still ineffective in many regions, a cease-fire is in place through major parts of the country. Some foreign troops have left and others have make commitments to depart. An UN peacekeeping force is largely in place. And pre-negotiations over the timing, participants, and venue for an inter-Congolese dialogue are underway. Foreign donors are increasing funding, although it remains a fraction of the volume needed to meet emergency needs, let alone make a start on reconstruction of basic infrastructure.

Report Summary

This Guide offers international agencies, non-governmental organizations (NGOs), the media and the public an overview of the humanitarian assistance being provided to the people of the Democratic Republic of Congo by InterAction member agencies.

Thirteen InterAction members currently conduct relief and development operations in the DR Congo. Ten sector areas are addressed in programming including agriculture and food security, business development, disaster and emergency relief, education, health care, peace and conflict resolution, refugee and migration services, and water and sanitation.

These humanitarian activities take place in a number of locations in both the government and rebel controlled areas of the country. Locations include but are not limited to, Katanga Province including Bukavu and Moba, Kinshasa, Kasais, Kisangani, Mbandaka, Uvira, Masina, Lumbashi, Kimpese/Nkondo, Kananga, and Minembwe territory of South Kivu Province.

The NGOs in this report have presented various objectives for their projects in DR Congo. All of them focus on responding to the humanitarian crisis caused by the civil war. Many organizations are working to respond to immediate needs with the establishment of feeding centers and supplemental nutrition programs, as well as attempting to provide health care and combat the spread of HIV/AIDS. Another common theme among NGOs is the need to bolster food security to prevent wide-scale famine. Providing assistance to refugees and IDPs is also a key issue.

Some NGOs in the government controlled areas work with the government for health and sanitation. Almost all of them coordinate with other local and international NGOs, including local churches, hospitals and clinics. Some other organizations mentioned include WHO, WFP, and a number of other UN agencies.

Organizations by Sector Activity

Agriculture/Food Security

Action Against Hunger
American Refugee Committee
Catholic Relief Services
Doctors Without Borders/MSF
Food for the Hungry
Latter-day Saint Charities
Salvation Army World Service Office
US Association for UNHCR
US Fund for UNICEF
World Vision

Business Development

International Rescue Committee
US Association for UNHCR
World Vision
Conflict Resolution/Peace Building
Catholic Relief Services

Disaster and Emergency Relief

Action Against Hunger
Catholic Relief Services
Food for the Hungry
International Rescue Committee
Latter-day Saint Charities
MAP International
Oxfam America
US Association for UNHCR
World Relief
World Vision


American Refugee Committee
Concern Worldwide US
Salvation Army World Service Office
US Association for UNHCR
US Fund for UNICEF

Health Care

Action Against Hunger
American Refugee Committee
Catholic Relief Services
Direct Relief International
Doctors Without Borders/MSF
International Rescue Committee
MAP International
Salvation Army World Service Office
US Association for UNHCR
US Fund for UNICEF
World Relief

Infrastructure Repair

Concern Worldwide US
Food for the Hungry
US Association for UNHCR

Operational Support/Logistics

Air Serv International
US Association for UNHCR

Refugee and Migration Services

American Refugee Committee
Doctors Without Borders/MSF
International Rescue Committee
Latter-day Saint Charities
Map International
US Association for UNHCR
World Vision

Water and Sanitation

Action Against Hunger
American Refugee Committee
International Rescue Committee
Oxfam America
US Association for UNHCR
US Fund for UNICEF

Glossary of Acronyms

InterAction Members
AAH Action Against Hunger
ARC American Refugee Committee
CRS Catholic Relief Services
DRI Direct Relief International
FHI Food for the Hungry International
IRC International Rescue Committee
LDSC Latter-day Saint Charities
MSF Doctors Without Borders (Médecins Sans Frontières)
SAWSO Salvation Army World Service Office
Other Acronyms
AFDL Alliance of Democratic Forces for the Liberation of Congo-Zaire
AIDS Acquired Immunodeficiency Syndrome
BHR Bureau of Humanitarian Response (USAID)
BPRM Bureau of Population, Refugees and Migration (U.S. State Department)
CIDA Canadian International Development Agency
DR Congo Democratic Republic of the Congo
ECHO European Community Humanitarian Office
Ex-FAR Members of the former Rwandan Army
FAO Food and Agriculture Organization
HIV Human Immunodeficiency Virus
ICRC International Committee of the Red Cross
IDP Internally Displaced Person
MONUC United Nations Organization Mission in the DR Congo
NGO Non-Governmental Organization
OCHA Office for the Coordination of Humanitarian Affairs (UN)
OFDA Office of Foreign Disaster Assistance (USAID)
RCD Rassemblement Congolais pour la Democratie
STD Sexually Transmitted Disease
UN Unite Nations
UNDP United Nations Development Programme
UNHCR United Nations High Commissioner for Refugees
UNICEF United Nations Children’s Fund
UNITA National Union for the Total Independence of Angola
USAID United States Agency for International Development
USD United States Dollar
WFP World Food Program
WHO World Health Organization

Action Against Hunger

US Contact

Lucas Van den Broeck
Executive Director
875 Avenue of the Americas, Suite 1905
New York, NY 10001
Tel: 212- 967-7800
Fax: 212- 967-5480

Contacts in DR Congo

Rebel Areas:

Banu Altunbas, Head of Mission
244 Avenue Patrice Lumumba
Bukavu, Democratic Republic of Congo
Tel: 250-085- 21- 980
Fax: 871-762-015- 926

Government Areas:

Céline Carré
Head of Mission
Avenue Massamba
Commune de Kintambo
BP 1050, Democratic Republic of Congo
Tel: 243-880-31-56

Introduction to Action Against Hunger (AAH)

AAH is an international network of sister-organizations with headquarters in Paris, Madrid, London and New York. They intervene in crisis situations to bring assistance to victims of war and famine. Their approach to emergency relief is always coupled with long-term objectives to enable the affected population to regain their self-sufficiency. The AAH strategy integrates four sectors of intervention. AAH treats malnutrition in feeding centers, helps to control it through child-growth monitoring and surveys and seeks to prevent it by education. AAH also tries to reinforce coping mechanisms by providing the means to increase food production. At the same time, AAH facilitates the provision of, and access to, safe drinking water. Finally, AAH also adds a primary health care component to its programs, including drug supply, training, rehabilitation and control of epidemics.

Action Against Hunger in the DR Congo

The goal of AAH in the DR Congo is to assist the most vulnerable groups affected by the war: those living in the major urban slums and close to the frontlines. AAH seeks to address some of the structural problems resulting from decades of neglect. The organization has two management teams in the DR Congo: one for projects in the rebel areas and another for those in government controlled areas.

The management team for rebel areas is based in Bukavu. In Moba, on the shore of Lake Tanganyika in the north of Katanga province, AAH assists the local population with a nutritional program and the revitalization of the health care system. AAH is the only organization to work in Moba after the war dispersed most of its population. Supported by project bases in Bujumbura and Uvira, a nutritional program addresses acute malnutrition in South Kivu province through therapeutic and supplementary feeding centers. AAH combines this program with massive distribution of seeds, tools and in-kind assistance to the fishermen on Lake Tanganyika.

The program in pro-government areas is managed out of Kinshasa. In the capital itself, AAH runs a nutritional program and distributes seeds, tools and fishing equipment to those most in need. The agency also provides technical assistance to professional agricultural and fishing cooperatives to help them increase their food production. AAH addresses the water supply of health centers with a boreholes program and helps to improve sanitation and water supply in the biggest market places. In Lubumbashi, AAH is running a program of therapeutic and supplementary feeding centers complemented by a food security program. In Malemba Nkulu, isolated and close to the frontline in the north of Katanga, AAH runs a program to support the health centers and assist the acutely malnourished. Finally, AAH has a base in Mbandaka, Equateur province where the organization is working to reinforce fishing cooperatives.

On a national level, AAH conducts a series of nutritional surveys in those areas that have become accessible and where high levels of malnutrition are expected. AAH works with the Ministry of Health, UNICEF and WFP to establish a national protocol to address acute malnutrition. AAH is a main FAO partner in the combat of the Mosaic disease that is affecting the staple food of manioc.

Air Serv International

US Contact

Don Cressman
Director of Operations
615 Brookside Ave
Redlands, CA 92373
Tel: 909-793-2627
Fax: 909-793-0226

Field Office

Susan MacGregor
Country Director
C/o Air Serv Limited
PO Box 7548
Kampala, Uganda
Phone: 250-0851-0759
Fax: 256-41-321-343

Introduction to Air Serv International

The Air Serv team uses aircraft and other appropriate technology for relief and development, restoring hope to the suffering.

Air Serv International in the DR Congo

Air Serv provides air logistics support for humanitarian and international organizations working in eastern DR Congo. Activities include providing over 160 flight hours monthly using a DHC-6 Twin Otter and Cessna C208 Caravan for urgent air transport services (cargo and passenger) in the DR Congo and the Great Lakes region. A third Caravan will arrive by mid-September to expand our ability to support the growing relief and rehabilitation effort. Air Serv also provides emergency cargo airlift using existing or larger aircraft. A recent two-month turbine DC-3 airlift in Katanga province on behalf of the UN helped prevent severe malnutrition for over 200,000 displaced and at-risk people in the region. Surveys done with operational NGOs indicate additional cargo airlift is critically necessary. Additional funding from donors is necessary to meet this need as the local infrastructure is rebuilt and local security improves. These humanitarian flights enhance the capacity and effectiveness of the relief efforts of NGOs, major donors, and international organizations as well as provide better security for staff.

Air Serv’s operations in the DR Congo also support specific urgent health care actions such as current mass immunization programs. Air Serv also supports refugee/migration/returnee actions and agricultural and education services. Initial investigation is underway with the UNHCR, OCHA and the Department of State/BPRM to explore the possibility of providing direct refugee repatriation to their points of origin in neighboring countries. AirServ is also investigating the use of UN Quick Impact funds for the construction or rehabilitation of landing strips and other local infrastructure to allow greater accessibility to outlying secure villages.

Operational security remains a primary concern for aircraft operations. Air Serv works to ensure that all its aircraft are recognized as humanitarian aid aircraft not transporting people or cargo that are not directly related to the relief effort.

The aircraft base of operations is located in Goma. Program operations are supported by a grant from OFDA with additional funding provided by UN agencies and regional NGO partners and Air Serv private funds.

American Refugee Committee

US Contact

Mr. Huy S. Pham
Deputy Director, International Programs
430 Oak Grove Street, # 204
Minneapolis, MN 55403
Tel: 612-872-7060

Field Office

Guy Branch, Rwanda Country Director
ARC Rwanda (DRC Program)
BP 2680
Kigali, Rwanda
Tel: 250-514167
Tel/Fax: 250-514166

Introduction to the American Refugee Committee (ARC)

ARC works for the survival, health and well being of refugees, displaced persons, and those at risk, and seeks to enable them to rebuild productive lives of dignity, striving always to respect the values of those served.

The American Refugee Committee in the DR Congo

ARC’s overall aim in the DR Congo is to address the humanitarian needs of the returnees, IDPs and affected local populations in four localities of the Masisi Region of North Kivu by decreasing the incidence of disease and malnutrition, improving basic hygiene and access to potable water and developing self-reliance through grass roots level capacity-building activities.

ARC is planning to implement a program to address the basic needs of the IDPs, returnees and local populations in the Masisi Region of North Kivu by providing health care education. ARC plans to hire a CHE, 5 Community Health Workers and 3 Traditional Birth Attendants, and will design and implement a preventative health education program for schools and the broader community. ARC is also planning to work to upgrade food security through a seeds and tools distribution program and by providing training and technical assistance in agro-forestry practices to promote sustainable use of the land. Water accessibility and sanitation and hygienic conditions will also be targeted for improvement during program implementation. Finally, ARC will seek to build on the community's self-reliance through training programs in the areas of disease prevention/hygiene, community organization/project implementation, water systems maintenance and repair, and sanitation/environmental management. Specific locations for projects include Matanda, Mushaki, Kirolirwe and Burungu in the Masisi region of North Kivu. The beneficiaries include 21,757 returnees, IDP's and local populations, plus local leaders and local NGOs.

ARC plans to collaborate with MONUC and international agencies working in North Kivu on security issues in the area. ARC will also be working with OCHA/MONUC on a fuel-efficient cookstove project and potentially with the Trickle-Up Foundation for a micro-enterprise project.

Special concerns: with the full implementation of the 1999 Lusaka agreement still in doubt, prospects of peace and security remain major issues.

Catholic Relief Services

US Contact

Krista Riddley
Catholic Relief Services
209 West Fayette Street
Baltimore MD 21201
Tel: 410- 625-2220 x 3554

Contact in DR Congo

Kevin Hartigan
Country Representative
No. 75 bis, Av. De la Justice
Kinshasa, Gombe, Democratic Rep. of Congo
Tel: 243-88-46793 or 243-88-03909

Introduction to Catholic Relief Services (CRS)

CRS was founded in 1943 by the Catholic Bishops of the United States to assist the poor and disadvantaged outside the country. It is administered by a Board of Bishops selected by the National Council of Catholic Bishops and is staffed by men and women committed to the Catholic Church's apostolate of helping those in need. It maintains strict standards of efficiency and accountability.

The fundamental motivating force in all activities of CRS is the Gospel of Jesus Christ as it pertains to the alleviation of human suffering, the development of people and the fostering of charity and justice in the world. The policies and programs of the agency reflect and express the teaching of the Catholic Church. At the same time, CRS assists persons on the basis of need, not creed, race or nationality.

CRS gives active witness to the mandate of Jesus Christ to respond to human needs in the following ways: by responding to victims of natural and man-made disasters; by providing assistance to the poor to alleviate their immediate needs; by supporting self-help programs which involve people and communities in their own development; by helping those it serves to restore and preserve their dignity and to realize their potential; by collaborating with religious and nonsectarian persons and groups of goodwill in programs and projects which contribute to a more equitable society; and by helping to educate the people of the United States to fulfill their moral responsibilities in alleviating human suffering, removing its causes and promoting social justice.

Catholic Relief Services in the DR Congo

CRS in the DR Congo works in emergency preparedness and response, community health, justice and peace, HIV/AIDS and agriculture. CRS/Congo programs have a total value of US $3.5 million, and assist approximately 1 million beneficiaries.

All of CRS’ work is done with and through our local partners, generally the health and social service agencies of the local Catholic Church. Specific emergency programs include the following:

Emergency Health in Sankuru

CRS is providing emergency health services in the vast, remote rebel held area of Sankuru (the geographic center of the country). This project includes the provision of emergency medicines (delivered by cargo plane and then bicycle) and funded by OFDA.

Emergency Health and Nutrition in Kabinda

CRS provides Emergency health and nutrition services in the semi-besieged, government-held town of Kabinda. CRS provided the only nutritional assistance to the town for nearly two years when it was surrounded on three sides by the rebel lines. Now the rebels have drawn back and the project is responding to the emergency medical needs of people emerging from the former war zone. This project is also funded by OFDA.

Emergency Assistance to Angolan Refugees in Bas Congo

CRS is providing emergency assistance to 10,000 new Angolan refugees in Bas Congo, south of Kinshasa. The refugees arrived in August as a result of renewed fighting between UNITA and the MPLA government in Northern Angola. CRS is responsible for health care for all the refugees as well as for the resettlement, education, and provision of food, seeds, tools, blankets and other assistance to 6,000 of them. This work is done in coordination with UNHCR, IRC and Oxfam. It is funded by the UNHCR.

Support to Peace and Justice Commissions

Support to Peace and Justice Commissions throughout Congo. These commissions of the Catholic Church are responsible for human rights monitoring, civic education, legal assistance, conflict resolution and reconciliation. The project is funded by private agency funds and by European Catholic Partners.

Flood and Cholera Mitigation in Kinshasa

CRS has been working for years with the most flood and cholera-prone communities in the slums of Kinshasa, to improve drainage, sanitation, fight erosion and improve knowledge of hygiene. This activity is funded by OFDA and UNDP.

Revitalization of Childhood Immunization in Bas Congo and the Kasais

These extensive programs aim to re-establish vaccination and other primary health services in isolated, un-served rural areas. These programs are funded by USAID.

HIV/AIDS Activities in Kinshasa

CRS provides care for people living with AIDS in the city of Kinshasa. This is done with a local women’s group that includes HIV-positive women among its leaders. The project also supports AIDS education in schools and campaign activities to fight stigma and denial within the Kinshasa population. This project is privately funded.

Food Security Programs

CRS runs food security programs in conflict-affected areas of Kabinda, Mbuji-Mayi and Mbandaka. These activities include training and the provision of materials to re-establish and/or encourage agriculture and fishing activities.

Concern Worldwide US

US Contact

Siobhan Walsh
104 East 40th Street, Room 903
New York, NY 10016

Field Office

Carol Morgan
Country Director
Concern Worldwide
Avenue de la Justice
PO Box 2278, Kigali, Rwanda

Introduction to Concern Worldwide US

Concern Worldwide is a non-denominational voluntary organization dedicated to the relief, assistance and advancement of the poorest of the poor in the least developed countries of the world. We believe in a world where no one lives in poverty, or fear or oppression; where all have access to a decent standard of living and the opportunities and choices essential to a long healthy and creative life; where everyone is treated with equal dignity and respect.

Our mission statement is to enable absolutely poor people to achieve major improvements in their lives which are sustainable without ongoing support from Concern. To this end we will work with the poor themselves and with local and international partners who share our vision to create just and peaceful societies where the poor can exercise their fundamental rights.

To achieve our mission, the organization responds to people in a caring and personalized manner that emphasizes their human and cultural dignity; is prepared to work effectively in the most difficult of circumstances with poor people; forms alliances and working arrangements with other organizations and government bodies; balances enthusiasm and necessary risk-taking with prudent judgement and a professional approach; uses creativity and pragmatism in the face of obstacles to its work; engages in long term development work, responds to emergency situations, and undertakes development education and advocacy on those aspects of world poverty which require national or international action.

At the heart of Concern's operations throughout the world is a spirit of enthusiasm and shared commitment on the part of all its personnel. This spirit is also given expression by the enthusiasm and dedication of volunteers and supporters both at home and overseas

Concern in the DR Congo

Concern's emergency intervention in the DR Congo began in 1994 with the provision of essential humanitarian services for refugees including food, potable water, and proper sanitation. Following the repatriation of refugees in 1997, Concern's focus shifted to working with local communities committed to rebuilding their social and civic infrastructure despite the hardships inflicted upon them by Congo's civil strife. Concern has been careful to support programs and projects that retain their functionality even within the ever-changing social and political contexts that comprise war-torn Congo. A key to Concern's sustainable methodology has been its commitment educational initiatives and school reconstruction efforts.

Concern’s program in the DR Congo aims to reverse the disastrous collapse in the primary education system brought about by successive crises of violence, political upheaval, and huge population displacements. In the last three years Concern has renovated 8 schools in and around Goma, North Kivu and we plans to complete work in 6 more schools during 2001.

The program budget for 2001 is 218,000 USD. The six schools renovated this year will serve a total of 3,462 children, taught by 59 teachers. The rebuilding program is being carried out in partnership with parents, teachers, and school administrators who have struggled to keep the schools open in recent years through their own initiative. The program is run from the Concern office in Goma, with management support from Kigali.

Direct Relief International

US Contact

Katherine Poma
Senior Program Officer
Direct Relief International
27 S La Patera Lane
Santa Barbara, CA 93117
tel: 805-964-4767
Fax: 805- 681-4838
General E-mail:

Introduction to Direct Relief International (DRI)

DRI’s principal activity is the provision of essentially-needed and specifically-requested medical goods to health care facilities and projects throughout the world. These partner institutions and programs range in size from one-person health outreach initiatives to multi-service community clinics or central referral hospitals with national draws. The primary factor which unites all of DRI’s recipients is that each institution or organization is providing quality medical services to the local population on a charitable basis regardless of its clientele's nationality, political affiliation, religious beliefs, ethnic identity or ability to pay. By trusting that the inhabitants of a community possess the greatest expertise and motivation to reform their own environment, and by providing support for effective indigenously-managed health care facilities and projects, DRI assists only in situations where its efforts will strengthen self-sufficiency in lieu of dependence.

Direct Relief International in the DR Congo

In DR Congo, DRI provides medical goods including pharmaceuticals, nutritional supplements, medical/surgical supplies and medical equipment based on needs lists submitted by physicians and other health care providers and facility administrators. Assistance is directed to 5 rural hospitals supported by the Roman Catholic Diocese of Kikwit, which provides material as well as spiritual services to thousands of people throughout the diocese.

Over the past three years, Direct Relief has supplied a total of 2626 lbs of medical goods with a wholesale value of 180,820 USD to the Diocese of Kikwit for distribution to Mosango General Hospital and other rural hospitals for which it is responsible.

Doctors Without Borders/Médecins Sans Frontières

US Contacts

Antoine Gerard
6 East 39th Street, 8th Floor
New York, NY 10016

Introduction to Doctors without Borders/Médecins Sans Frontières (MSF)

MSF delivers emergency aid to victims of armed conflict, epidemics, and natural and man-made disasters, and to others who lack health care due to social or geographical isolation.

Doctors Without Borders in the DR Congo

The first MSF intervention in DR Congo (then Zaire) was in 1981.

The health system of the DR Congo is in tatters after years of war and government neglect. The Congolese people are threatened by displacement, death from the ongoing civil war and are exposed to diseases that are already under control or eradicated elsewhere in the world. The most basic health care services are lacking in many areas, and even where health care is available, access to health care is in many cases impossible for populations living in insecure or remote locations. The insecure situation also hampers the provision of humanitarian assistance. This was underscored in April 2001 when six Red Cross workers were killed in Orientale province. To protest the brutal act, MSF suspended its programs in the country for three days. MSF works in both government- and rebel-held territory on a wide variety of medical programs.

Fighting Disease

MSF works against a variety of diseases, including measles, tuberculosis, cholera and meningitis. In June 2000, a pilot HIV/AIDS project began in Bukavu, and MSF hopes to open an AIDS treatment center in Kinshasa in fall 2001. Two sexually transmitted disease (STD) clinics in Kinshasa, the capital, see about 30,000 people a year, and STD work also takes place at an additional 22 health centers in Kinshasa and 15 in Lubumbashi, in Katanga province. In South Equateur province, MSF runs a sleeping sickness screening and treatment program where 60,000 people were screened in 2000. MSF is looking at starting a similar program in Kinshasa. MSF also responded to cholera epidemics in Pweto, in Katanga province, and in the region of Kabalo, in Katanga province.

District Health

MSF supports district health care in several provinces by aiding the health structures that make up a health zone, usually a reference hospital and the clinics and health posts that feed into it, covering about 100,000 people. Activities include supplying medicine, supervising and training health staff, ensuring vaccinations and prenatal care, carrying out epidemiological surveillance, and improving water and sanitation practices and facilities. For the last several years, MSF has assisted nearly 30 health zones scattered in Equateur, Katanga, Bas Congo, Kisangani, Bukavu, North Kivu and South Kivu provinces. MSF began work in Bandundu province in September 2000, and at Dungu hospital in North Oriental province in March 2001.


Over the last two and half years, MSF has provided intensive (therapeutic) nutritional care in Kisangani to over 10,000 children, and supplementary care to over 17,000 children. Because the situation in that area has improved, this program will gradually be phased out. In Kitshanga, in

North Kivu, MSF has been running a therapeutic feeding center in September 2000 and is now operating two supplementary feeding centers in other locations in North Kivu. In Basankusu in Equater Province where fighting and displacement took place, MSF opened a therapeutic feeding center in October 2000. As of July 2001, more than 1,500 children had been treated.

Displaced Persons and Refugees

There are an estimated two million Congolese displaced inside Congo, many of them outside the reach of aid workers. MSF aids 3,500 Congolese (returning from Angola, Central African Republic and Sudan) in a camp in Sicotra, near Kinshasa. MSF also assists Angolan refugees in a camp in Kimpese, in Bas Congo province. The situation in that area has stabilized, and MSF hopes to finish work by the end of 2001. In July MSF teams responded to the influx of refugees from the Central African Republic who fled across the river to Zongo. Teams set up health posts and conducted vaccinations of the refugees.

Food for the Hungry International

US Contacts

Bard Letsinger
7729 East Greenway Road
Scottsdale, AZ 85260
Tel: 480-609-7773
Contact in DR Congo
Merry Fitzpatrick

Introduction to Food for the Hungry International (FHI)

FHI is an International relief and development agency of Christian motivation, helping the poor in more than 30 countries to overcome hunger and poverty. Through integrated self-development and relief programs, FHI helps those who are affected by natural disasters such as floods, famines, and earthquakes, as well as those affected by war, hunger and poverty.

Food for the Hungry International in the DR Congo

The agency's general objectives in the DR Congo are to increase food security in selected regions of South Kivu and Katanga provinces.

FHI has been active in the DR Congo since June 1997, working to improve the capacity and willingness of local leaders, churches, families and organizations to solve the problems of their communities, and to increase the overall food security in eastern Congo.

FHI has also worked with other NGO’s nutritional centers to plant communal gardens which assist orphanages, nutritional centers, centers for the physically disabled, widows, and women's groups.

FHI works extensively with local organizations and committees for distributions and seed multiplication projects. Where applicable, FHI also works through local communities for infrastructure rehabilitation. As agriculture is only one aspect of many in food security, and as FHI is only one agency among several working in food security, FHI closely coordinates with other international NGOs.

Funding sources include USAID/OFDA, UNOCHA and private sources. FHI is in the process of securing funding for several programs, including the following:

Seed and Tool Distribution Project in South Kivu and Katanga

FHI is securing funding for a seed and tool distribution project serving 25,000 families (125,000-150,000 persons) in South Kivu and northern Katanga provinces. The types of seed and tools are expected to vary according to the needs of the population in the different areas. The total budget, including commodities, amounts to 990,000 USD.

Providing Support for Returnees

The objective of this project is to provide basic equipment, tools, organization and transport of housing in order to facilitate the return of 5,000 families. FHI plans to enact this program on a community-wide basis, not simply targeting individual families, in attempts to rebuild entire community structures.

Infrastructure Rehabilitation in South Kivu and Katanga

FHI plans to target at least 12 communities for such projects as repair of irrigation systems, water pumps or mills.

FHI is engaged in cooperative efforts with other local, international or governmental agencies: USAID/OFDA, World Relief, Nuova Frontiera, Action Contre Faim-USA, local government officials and local church officials

Special Concerns:

Continued pressure by the international community to insure that all sides fulfill their agreements in pulling out troops remains a concern.

Another concern is security around Bukavu. Tension is building between the Interhamwe and the Rwandan Army as both sides build up troops and show increased activity.

International Rescue Committee

US Contacts

John Keys
Regional Director for the Great Lakes
Tel: 212-551-3121

Marnie Davidoff
Program Specialist for the Great Lakes
Tel: 212- 551-3058
International Rescue Committee
122 E 42nd St, 12th Floor
New York, NY 10168-1289

Field Offices

Michael Despines
Representative, eastern DRC Programs
BP 2961
Kigali, Rwanda
Cell Phone: 250- 0830-2184
Sat Phone: 871-761-274-690

Werner Vansant
Representative, western DRC Programs
Kinshasa - Gombe
IRC Kinshasa
34 Ave. Pumbu, Democratic Rep. of Congo AfriTel: 243- 780- 2088

Introduction to the International Rescue Committee (IRC)

Founded in 1933, the IRC is a leading nonsectarian, voluntary organization providing relief, protection, and resettlement services for refugees and victims of oppression or violent conflict. The IRC is committed to freedom, human dignity and self-reliance. This commitment is reflected in well-planned, global emergency relief, rehabilitation, resettlement assistance and advocacy for refugees.

The IRC implements programs in the government held areas of western DR Congo and in the rebel-held areas of eastern DR Congo. The program in the west, serving the population in government held territory, has its headquarters in Kinshasa. The Kinshasa office oversees field offices in Kimpese, Bas Congo Province and in Kananga, Kasai Occidentale Province. The eastern DR Congo program, serving populations in rebel held territory has its headquarters in Bukavu, South Kivu Province. The Bukavu office oversees a field office located in Kisangani, Orientale Province.

The International Rescue Committee in Western DR Congo

The IRC/Kinshasa office works to provide relief and protection for Angolan refugees and Congolese internally displaced populations, and to cooperate with the government and other national and international organizations on the reconstruction and development of the country.

IRC’s specific programs include: assistance to IDPs; urban environmental health, and business development in Kinshasa. In Kimpese/Nkondo IRC has programs providing assistance to Angolan refugees. And in Kananga, IRC is working in urban environmental health, urban water supply, and business development.

Assistance to IDPs is carried out in partnership with the local Red Cross, three other local NGOs, and the national government agency responsible for oversight of IDP activities. These programs assist 1,415 beneficiaries, with a program value of 399,735 USD.

Assistance to Angolan refugees is carried out in partnership with the UNHCR. These programs have a beneficiary population of 11,200 refugees, with a program value of 1,608,449 USD.

Urban environmental health, urban water supply, and business development programs are implemented in partnership with 11 different local NGOs and individual entrepreneurs. These programs assist 159,120 beneficiaries with a program value of 550,000 USD. Funding for these programs is provided by OFDA, USAID, the State Department Bureau for Population, Refugees, and Migration, and UNHCR.

Issues that impact all programs in the DR Congo are those of mobility and access. The mobility of expatriates to most provinces is tightly controlled by the DR Congo government. This presents some problems of access to ongoing programs and makes it nearly impossible for the IRC to reach many needy populations that are not currently being served.

International Rescue Committee Serving Eastern DR Congo

The goal of IRC/Eastern DR Congo is to respond to humanitarian needs while working with and supporting local initiatives for long-term solutions. Programs focus on disaster and emergency relief, primary health care, water, sanitation, and shelter.

In Katana health zone, IRC Bukavu is supporting 32 health centers serving 330,000 people with essential primary health care (providing drugs, staff training, indigent patient support, etc.). In Kabare health zone, IRC Bukavu is supporting 16 health centers providing 130,000 people access to essential primary health care. In both health zones IRC Bukavu is rehabilitating rural water systems, providing emergency water and shelter assistance to displaced persons and conducting essential rehabilitation to the health infrastructure.

IRC Bukavu is also implementing an Umbrella Grant Project that provides grants to local and international NGOs to address humanitarian needs in Eastern DR Congo. The project also provides training and mentoring to local NGOs to increase local capacity and self-sufficiency.

IRC Kisangani is supporting 20 health centers in Lubunga health zones serving 133,000 people. This office is also working to assure adequate water and sanitation facilities at health centers in the zone. Finally, the project is providing training, chemicals, and supplies to the three reference laboratories serving the city of Kisangani (population of 600,000). OFDA is the primary donor and the total program value is currently 6,000,000 USD.

The major challenge faced by the IRC in this region is that many sites are inaccessible due to insecurity. Greater international pressure is needed on local governments and militias to allow the humanitarian community safe and regular access to these areas. In addition, greater logistical capacity is required. The capacity of the humanitarian assistance charter plane service (Air Serv) needs to be significantly increased, including increasing the number of passenger flights and adding a cargo plane to the roster.

Latter-day Saint Charities

US Contact

Wade Sperry
50 E North Temple Street
Seventh Floor
Salt Lake City UT 84150
Tel: 801-240-1201

Field Office

Georges Bonnet
Administration Office - Africa West
PO Box 2585
Accra, Ghana, West Africa
Tel: 011-233-21-503212

Introduction to Latter-day Saint Charities (LDSC)

LDSC has a three-fold mission: 1) to relieve suffering by providing relief to people temporarily deprived of the means to sustain life or of basic necessities; 2) to strengthen the capacities of individuals and families for productivity and self-reliance through opportunities for increased knowledge, skills, and resources; and 3) to build the capacities of communities and institutions to serve others by providing goods, services, training, and financial assistance. Sponsored by The Church of Jesus Christ of Latter-day Saints, LDSC enables church members and others to render appropriate charitable assistance through a professionally managed entity in many countries of the world.

Unique in its support structure, LDSC has access to the developed resources of the church, which include food production and processing, grain storage, vocational rehabilitation and employment, donated used clothing and social services. LDSC works both independently and in cooperation with other charitable relief and development organizations (international and indigenous) in meeting the relief and self-reliance needs of deprived populations.

Latter-day Saint Charities in the DR Congo

LDSC programs in the DR Congo focus on the areas of agriculture and food production, disaster and emergency relief, and refugee and migration Services. Project activities include the distribution of seeds and educational supplies, and providing donations of powdered milk and clothing for needy individuals and displaced refugees. Projects are located in Uvira, Lubumbashi, Kinshasa, and Masina. LDSC works in cooperation with other local, international, and governmental agencies including TechnoServe, International Christian Aid Canada, American Red Cross, and PARCO.

The total value of assistance is 1.6 million USD.

MAP International

US Contact

Suzanne Baroody
Public Relations Director
MAP International
PO Box 215000
Brunswick, GA 31521
Tel: 912-280-6602
Fax: 912-265-6170

Introduction to MAP International

MAP is one of the leading providers of donated essential medicines and medical supplies for hospitals, clinics, outposts, pharmacies and orphanages in developing countries. Since1954, MAP International has promoted the Total Health of people living in the world’s poorest communities through the provision of essential medicines, the prevention and eradication of disease, and the promotion of community health development. MAP is a primary provider of donated medicines and medical supplies throughout the world, and is a leader in the development of standards for the use of essential, donated medicines. Efforts to eradicate disease focus on the five major causes of death among children under five: pneumonia; diarrhea; measles; malaria and malnutrition.

MAP meets its broad programmatic goals through indigenous health education programs and leadership development training. HIV/AIDS prevention programs in Latin America and Africa utilize grass roots, church and school-based programs for orphan support, home visitation, and community outreach. MAP’s programs lessen the dependence of indigenous communities on outside agencies by encouraging and enhancing self-sufficiency.

MAP International in the DR Congo

Ongoing conflicts within the DR Congo and neighboring countries have resulted in hundreds of thousands of refugees and IDPs, and the death of millions more, despite the signing of the Lusaka (Zambia) cease-fire agreement in the latter part of 1999.

For nearly 40 years, MAP International has assisted the people of the DR Congo (formerly Zaire), in the areas of disaster and emergency relief, health care, and refugee and migration services. The goal of our current operation is to cooperate with other local, international and non-governmental agencies to enhance their ability to provide free, accessible and sustainable medical services for the most vulnerable refugees and internally displaced people, including children (under age five) and pregnant women.

These medical services will address the most prevalent health problems: childhood preventable diseases, malaria, epidemics and water-related diseases (cholera and dysentery), tuberculosis, anemia, respiratory infections, and HIV/AIDS and sexually transmitted diseases.

Within the past six months, nearly one million (WSV) in medicines and medical hospital supplies have been provided through MAP International’s container and travel pack (pre-packaged medicines) program. These essential medicines and medical supplies are being used to address the urgent needs of over 21 health clinics and health outposts, including Sendwe General Hospital, Lumbumbashi; DACO General Hospital, Likasi; and Mwangeji General Hospital, in Kolwezi. These three general hospitals are the largest public charitable medical institutions in the Katanga Province.

Immediate plans include the delivery of an additional container shipment of essential medicines, over the counter drugs, and medical hospital supplies, to Baptist World Aid, and other partner agencies as requested.

MAP International’s programs are heavily dependent upon donations from corporations, churches and individuals. MAP’s relief and ongoing programs in DR Congo, as well as other relief and development programs, depend upon urgently needed funding.

Oxfam America

US Contact

Adrienne Leicester Smith
Oxfam America
26 West Street
Boston, MA 02111-1206

Contact in DR Congo

Anneke Van Woudenberg
Program Representative
Head office in DR Congo
Avenue de la Justice 75
Face Commune de la Gombe
Kinshasa 1, Democratic Republic of Congo
Tel: 243-991-6259-8803237
Sat Phone: 871 76206645

Introduction to Oxfam

Oxfam America is dedicated to creating lasting solutions to hunger, poverty, and social injustice through long-term partnerships with poor communities around the world. As a privately funded organization, we can speak with conviction and integrity as we challenge the structural barriers that foster conflict and human suffering and limit people from gaining the skills, resources, and power to become self-sufficient.

Oxfam America envisions a world in which all people shall one day know freedom - freedom to achieve their fullest potential and to live secure from the dangers of hunger, deprivation, and oppression - through the creation of a global movement for economic and social justice.

Oxfam in the DR Congo

Oxfam has been present in the DR Congo for nearly 40 years. Since 1994, much of the support it has provided has been emergency based, in response to the growing level of humanitarian need. Currently, Oxfam helps more than 500,000 vulnerable people - many of them displaced by the fighting - to meet their public health needs. Our projects focus on providing water and sanitation, and hygiene promotion in all parts of the DRC. Oxfam America seeks lasting solutions to poverty, hunger and social injustice worldwide.

Oxfam has offices in Kinshasa, Goma, Bukavu, Bunia, Kindu, Kirotshe, Kisangani and Mbuji-Mayi.

Salvation Army World Service Office

US Contact

Harden White
615 Slaters Lane
PO Box 269
Alexandria, VA 22313
Tel: 703-684-5528
Fax: 703-684-5536

Contact in DR Congo

Robin Dunster
Ave. Ebea 23
BP 8636
Kinshasa-Gombe, Democratic Rep. of Congo
Tel: 21606
Telcel: 243- 88-40027/28

Note: the summary for SAWSO was last updated December 2000.

Introduction to Salvation Army World Service Office (SAWSO)

SAWSO’s mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination.

SAWSO in DR Congo

In DR Congo, SAWSO is currently refocusing its work from the traditional institutional approach to a community-based approach. SAWSO is a major provider of health and education within the country, working in 25 rural and urban health clinics, 71 secondary schools, and 117 primary schools. In addition, SAWSO operates a vocational training program for the handicapped, an agro-forestry program, and works extensively to provide food and shelter for individuals displaced because of war. SAWSO works in the following areas: Bas-Fleuve and Ocean, Inkisi, Kananga, Kasangulu, Kinshasa, Kisangani, Luozi, Mbanza-Ngungu, and Sub-Katanga (Lubumbashi). SAWSO works closely with the Ministry of Education and the Ministry of Health.

More than 60,000 people attend the Army's schools and over 300,000 people benefit from their health services. Programs are funded by private donations from the US, Canada and the UK and by the Swiss Government. Special concerns include the lack of infrastructure, limited funding, and security.

US Association for UNHCR

US Contact

Nicole Epting
1775 K Street, NW Suite 290
Washington, DC 20006
Tel: 202-296-1115
Fax: 202-296-1081

Contact in DR Congo

M'siri Kalassa, Public Information Assistant
UNHCR Regional Office for Central Africa
BP 7248
Kinshasa, Democratic Republic of Congo
Tel: 243.880.6238

Introduction to the United States Association for UNHCR (USA for UNHCR)

USA for UNHCR was created to assist the efforts of the UN High Commissioner for Refugees (UNHCR). Its mission is to build support in the United States for UNHCR through education and advocacy on behalf of those who are forced to flee because of fear of persecution. USA for UNHCR's goals are to educate the American people about the work of UNHCR, to disseminate information concerning the needs and circumstances of refugees, and to raise private funds for UNHCR's programs.

UNHCR in the DR Congo

UNHCR's general objectives in the DR Congo are to provide protection and basic assistance to refugees from Angola, Burundi, the Republic of the Congo, Rwanda, Sudan and Uganda, and for urban refugees in Kinshasa; to assist and facilitate the safe return of refugees to and from the DR Congo by establishing or reactivating Tripartite Agreements between the refugees’ countries of origin, the countries of asylum and UNHCR; to develop and reinforce local settlement initiatives for refugees from Angola, Burundi, Rwanda, Sudan and Uganda, paying special attention to the needs of women, children and adolescents and preserving the environment; and to reinforce the capacity of UNHCR and its partners to respond effectively to complex humanitarian crises of a regional nature.

UNHCR has offices in Kinshasa, Aru, Bukavu, Goma, Kahemba, Kimpese, Kisenge, Lubumbashi, Matadi, Mbanza-Ngungu, and Mbuji Mayi. UNHCR is providing assistance to 190,000 Angolans, 75,000 Sudanese, 30,000 Rwandans, 21,000 Burundians, 10,000 Ugandans, 3,000 Congolese, 3,600 urban refugees, and many returnees.

Angolan Refugees

The influx of Angolan refugees continued throughout 2000. An estimated 23,000 new arrivals were accommodated in refugee camps in Bandundu, Bas-Congo and Katanga

Provinces. Access to these areas, however, was often restricted for security reasons. There are at present some 173,000 Angolan refugees in the DR Congo and UNHCR is assisting 106,000 of them to integrate locally. Voluntary repatriation is not a realistic option at present for most of these refugees because of the ongoing conflict in Angola. UNHCR will nevertheless counsel and assist an estimated 5,000 refugees who may opt for voluntary repatriation in 2001. UNHCR plans to continue its assistance and local settlement programmes with the purpose of helping refugees gradually to achieve self-sufficiency. Nutritional surveys will be undertaken at all the refugee sites in Katanga and Bas-Congo provinces. Vaccination campaigns will be carried out. Special attention will be paid to the needs of women and children (who constitute the vast majority of refugees). In collaboration with UNICEF, UNHCR plans to continue to implement a reproductive health programme, which provides pregnant women with health kits. I

n order to strengthen the role of women in community affairs, courses and seminars will be conducted for them. Women’s groups will be encouraged and supported and women will benefit from courses in basic management skills and other disciplines. Micro-finance projects will be undertaken and refugee families will receive agricultural tools to increase their self-sufficiency. Agricultural activities will also benefit the local communities living nearby. With UNHCR’s assistance, children will continue to receive primary and secondary education and schools in the refugee camps will receive furniture and teaching materials. Environmental awareness will be introduced into the school curriculum. Vocational training will be offered to those not attending school. Vulnerable refugees will be helped through community-based development activities.

Burundi Refugees

An estimated 19,000 Burundi refugees remain scattered in the forests of South Kivu. To address their needs, UNHCR is seeking to reactivate the existing Tripartite Agreement, which permits access to them for the purpose of providing assistance and facilitating eventual repatriation. In 2001, an estimated 5,000 new refugees are expected to arrive in the DR Congo from Burundi. UNHCR will continue to impress upon the de facto authorities in rebel-held territories the need to ensure the refugees’ security and respect their rights. In 2001, UNHCR plans to facilitate the voluntary repatriation of some 3,000 Burundi refugees. A local settlement programme will be implemented for the remaining refugees to help them become self-sufficient. Seeds and agricultural tools will be distributed and micro-finance projects implemented. Priority will be given to female heads of families. Reproductive health activities will be initiated and efforts made to prevent sexual violence through information campaigns. Whenever possible, UNHCR will help to reunite unaccompanied minors with their families, and monitor those living with foster families.

Congolese (Republic of the Congo) Refugees

The ongoing repatriation of refugees from the Republic of the Congo is expected to continue in 2001. UNHCR will continue to inform them about conditions at home and to encourage their voluntary repatriation. It is expected that Kimaza camp will close at the end of 2001. Those residents who do not wish to repatriate will undergo an individual refugee status determination process. Refugees living on their own who do not approach UNHCR for protection or assistance will be considered fully integrated.

Rwandan Refugees

An estimated 50,000 Rwandans live in various locations in the DR Congo. UNHCR will continue to facilitate the voluntary repatriation of those who decide to return home. Up to 20,000 Rwandan refugees are expected to repatriate in 2001. UNHCR also plans to assist some 1,400 Rwandans in Mbuji-Mayi to settle locally. Adequate shelter will be constructed and basic health services and potable water provided.

Sudanese Refugees

There are an estimated 70,000 Sudanese refugees in the DR Congo. As these are long-staying refugees located in fertile agricultural areas, UNHCR will implement a local settlement programme to consolidate their integration and self-sufficiency. The programme will also benefit local communities. Assistance will focus on water, health, education, agriculture and income generation. A range of micro-finance projects will be established and new farming techniques introduced. Training and awareness workshops will be organised for refugee communities to promote gender equality. Skills training for women will be developed, as well as vocational courses for adolescents. Those not involved in formal or informal education will be encouraged to join income-generating programmes. The education of girls will receive special attention and teachers will be made more aware of the educational needs of girls. To promote reforestation, tree nurseries and environmental education programmes will continue. Active community-based care of elderly, handicapped and other vulnerable refugees will be promoted through training and income-generating activities. In 2001, UNHCR will assist up to 1,000 north Sudanese refugees to repatriate. The refugees will be helped with transport, informed about conditions in their areas of origin and receive a reintegration package.

Ugandan Refugees

Due to insecurity, UNHCR has been unable to reach the estimated 13,000 Ugandan refugees in Irumu, Beni and Boga. As soon as it succeeds in securing access to them, UNHCR will assess their needs and search for appropriate durable solutions for them. It is expected that up to 3,000 of these refugees will repatriate spontaneously when security conditions improve in Uganda.

Urban Refugees

UNHCR plans to provide basic assistance to some 3,800 urban refugees living in Kinshasa. Basic accommodation will be provided for refugee women and their families. Regular home visits will be undertaken and counseling and guidance provided. Urban refugee children will attend government schools wherever possible and receive help with school fees. Urban refugees will receive medical care in local health facilities. Disabled and other refugees with special needs will be cared for through existing national structures and receive individual support to reduce dependence. Public awareness campaigns will be conducted to combat xenophobia. Resettlement opportunities will be pursued for individual refugees.


Repatriation remains the best solution for refugees from the DRC living in neighboring countries. UNHCR will actively support local and national initiatives to promote repatriation and reintegration. Whenever possible, returnees will receive an assistance package containing essential items. In view of the slow progress of the peace and reconciliation process and the state of the economy and infrastructure in the DR Congo, no immediate phasing-out of UNHCR activities is anticipated. The repatriation programme will therefore continue beyond 2001. UNHCR will continue to advocate inter-agency cooperation in the rehabilitation of infrastructure, facilities and services in areas of return.

UNHCR will continue to initiate and participate in inter-agency missions in order to gain a deeper understanding of the situation on the ground and ensure more efficient co-ordination of activities in areas of concern to UNHCR. Operational co-ordination will continue with other UN agencies such as WFP, FAO, UNICEF and WHO. The Joint Emergency Humanitarian Intervention approach developed by the UN agencies will be tested and, if successful, expanded. UNHCR will co-operate with the central Government and with various local authorities and work with ten NGOs and three other partners. The close contacts developed during the initial deployment phase of the United Nations Observer Mission in the DR Congo (MONUC) will be strengthened. UNHCR will coordinate its activities with the ICRC and exchange all relevant information.

The operational environment in the DR Congo continues to be marked by insecurity and widespread violence. Obtaining unhindered access to areas hosting refugees, or indeed ensuring the security of humanitarian staff, constitute major challenges. UNHCR is deeply concerned that, if hostilities reach the immediate vicinity of refugee camps, it would be impossible to provide effective security for the refugees. The delivery of humanitarian assistance continues to be hampered by logistical, security and bureaucratic constraints: transport infrastructure is almost non-existent, government authorization is needed to travel anywhere in the country, and access to certain areas is still forbidden. An additional constraint is the use by the UN of an imposed exchange rate for the Congolese franc, which results in inflated operational costs. The fulfillment of UNHCR’s protection mandate is undermined by suspicion towards refugees from countries involved in regional conflicts. Basic human rights continue to be violated by all sides with impunity, causing immense suffering to refugees and the local population.

US Fund for UNICEF

US Contact

Public Information Office
US Fund for UNICEF
333 East 38th Street
New York, NY 10016
Tel: 212- 686-5522

Contact in DR Congo

BP 7248
Kinshasa, Democratic Republic of Congo

Introduction to the US Fund for UNICEF

The US Fund for UNICEF works for the survival, protection and development of children worldwide through education, advocacy and fund-raising.

UNICEF in the DR Congo

For the year 2001, over 15 million USD has been requested for programs in DR Congo. Programs include primary health care and immunization, nutrition, water and sanitation, and basic education in emergencies. UNICEF is also supporting the demobilization and reintegration of child soldiers and street children.

Primary Health Care, Immunization, and Nutrition

UNICEF is providing health kits, essential drugs, and medical equipment to health centers. UNICEF continues to monitor polio immunizations. UNICEF also continues to monitor the nutritional status of children and treat those who are malnourished at health centers.


UNICEF is providing school-in-a-box kits (a portable and compact set of school supplies) to children in schools around the country. In addition, UNICEF has distributed materials for

Psycho-social therapy activities and sports and recreation. Plans for increasing support to schools and teachers in eastern DRC are underway.

Water and Sanitation

UNICEF is providing water purification tablets, jerry cans (collapsible water containers that hold about 2.6 gallons of potable water) and water system repair kits. UNICEF has also provided chlorine supplies (for water purification) to the Medical University of Kisangani.

Demobilization and Reintegration of Child Soldiers and Street Children

UNICEF has been active in helping the government develop its policy on the demobilization of child soldiers and in providing psycho-social support for former child soldiers and street children. Family reunification activities are on-going for children who have been separated from their parents also.

UNICEF programs are carried out in cooperation with the Ministries of Health and Sanitation, the Government of DR Congo, WHO, WFP, UNDP, UNESCO, Caritas and local NGOs, including women’s groups and development agencies.

World Relief

US Contact

Arne Bergstrom
Vice-President for International Ministries
450 Gundersen Drive
Carol Stream, IL 60188
Tel: 630-665-0235
Fax: 630-665-4473

Regional Contact

Dr. Galen Carey, Africa Regional Director
P.O. Box 24345,
Nairobi, Kenya
Tel: 254-2-882148

Note: the summary for the World Relief was last updated December 2000.

Introduction to World Relief

World Relief is the international assistance arm of the National Association of Evangelicals. The mission of World Relief is to work with the church in alleviating human suffering worldwide in the name of Christ.

World Relief in DR Congo

World Relief works with local churches and denominations to meet the needs of fractured communities and displaced people within the DR Congo. Programs focus on disaster relief and health care in Kivu Province, eastern DR Congo and in Ubangi Region of Equateur Province. In Kivu, World Relief’s efforts in health care are closely coordinated with a local church group. In Equateur, World Relief’s efforts are coordinated with a church denomination in the USA, a local church community in Ubangi, DR Congo, and USAID.

In Equateur programs benefit 40,800 children under 2 years of age, with a program value of 169,880 USD. In Kivu programs benefit 3,000 IDPs and 1,500 members of the local population, with a program value of 50,000 USD. Funding sources include individual donors, denominational partners, and OFDA.

World Vision

US Contact

Elaine Bole
Media Relations Manager
World Vision United States - DC
220 I Street, NE
Suite 270
Washington, DC 20002
Tel: 202-608-1842
Fax: 202-542-4834

Contacts in DR Congo

David Kayombo Ntambwe,National Director
World Vision DR Congo
1854, Avenue Kapenda
Commune Lubumbashi, Lubumbashi City
PO Box 4539
Lubumbashi, Democratic Republic of Congo
Tel: 243-88-47562, 243-88-47614 and 243-88-47674
Fax: 243-23-41165 (243-23-48476)

Mr. Henry Mukanya, Kinshasa Representative
Kinshasa Representative Office
2, Avenue des Orangers
Commune Gombe, Kinshasa Capital City
PO Box 942 Kinshasa-Gombe
Democratic Republic of Congo
Tel: 243-88-01340 and 243-88-40291

Introduction to World Vision (WV)

World Vision International’s mission is to follow our Lord and Savior Jesus Christ in working with the poor and oppressed to promote human transformation, seek justice and bear witness to the good news of the Kingdom of God.

World Vision in the DR Congo (WVDRC)

WVDRC is focusing its interventions on improving people’s means of livelihood through the enhancement of food security and the promotion of micro-enterprise initiative programs. WVDRC seeks to build strategic alliances and partnership with other humanitarian organizations to respond expeditiously and professionally to disasters and develop peace building and reconciliation initiatives. Relief initiatives which have been on-the-ground since 1984 have targeted displaced communities of 60,000 in the provinces of Kasai Occident, Kinshasa and Katanga in an effort to provide non-food items in the forms of plastic sheeting, mattresses and cooking pots.

WV continues current operations with five geographic regions funded by WV Canada, two by WVUS, 2 WV Hong Kong, one by WV Taiwan and two relief programs in partnership with UNHCR.

In February 2001, WVDRC, with support from the WVUS office and funding provided by USAID BHR/OFDA developed an initiative with the objective of reducing mortality and suffering among war-wounded patients located in and around GOMA, Eastern DR Congo. The performance of surgical procedures to prevent unnecessary amputations at the General and Baptist hospitals in GOMA were facilitated by Northwest Medical Teams International targeting the population of beneficiaries located amongst those located in the district of GOMA, mostly women and children.

The World Food Program (WFP) will supply food to the supplementary feeding program with UNICEF providing modified therapeutic milk. This new program, funded by ECHO and WV Germany, demonstrates a turning point in the mindset of major humanitarian donors to the war-torn DR Congo.

WVDRC has implemented a DRC Strategic Initiative which will continue to investigate Eastern DR Congo areas of South Kivu, Grand Nord (Northern Kivu province) and Kasai Oriental - Lodja). This initiative would outline WV’s plans to increase relief programming in the DR Congo, based on challenging conditions that create geographical security risks, logistical constraints and the ensuing need for WV and other NGO assistance in the region.

Future planning involve WVDRC and WVUS programs to establish water and hygiene projects with CIDA/WV Canada in the Mutanga Area benefiting the health status of 44,0000 for IDP’s in Eastern DR Congo and because of the extremely fertile land and areas capable of producing more than enough food for the people of these rural areas, WVUS will seek to promote a livestock rotating/restocking project for districts in Eastern DR Congo; its goal aimed at providing increased protein in the diets of the local communities.

WV’s projects will continue to focus on health, including immunization campaigns, and HIV/AIDS prevention, education; agriculture/food security, refugee and migration services, including addressing the needs of vulnerable children, disaster and emergency relief; economic development, including women’s economic associations and skills training; leadership development and community organization; and spiritual development.

WV seeks continuing funding support from USAID, UNHCR, UNICEF, private donors, local government agencies and other NGOs.

WV’s programs are dependent on sponsorship donations. There is a need for integration of more multi-lateral and government funding sources. WV also feels that there is a need for capacity building funds to support staff development and succession plans to prepare future leadership.


American Council for Voluntary International Action
1717 Massachusetts Avenue N.W. #701,
Washington D.C. 20036 phone (202)667-8227 fax (202) 667-8236