Project external evaluation / Towards flexible action for inclusive access to education and vocational training and the construction of a society atte

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TERMS OF REFERENCE
EXTERNAL EVALUATION
Towards flexible action for inclusive access to education and vocational training and
the construction of a society attentive to mental health issues and respect for people's
rights
From 1st January 2022-31st December 2025
Reference: PL-FREE-04276 (PD-FREE-00689)
Study location: Togo, Madagascar, Lebanon and Sierra Leone
Duration: 30 working days
Consultancy period: from September to October, 2025
TMRD Coordination Unit-
Chief of Party (CoP)
Drafting date: 22-05-2025
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1. General information (maximum 1 page)
1.1 . Brief presentation of the Federation and its mission
Humanity & Inclusion (HI) is working with communities and local partners to implement community-based response
and prevention strategies in the fields of mental health and psychosocial support. The goal is to improve the quality
of life and well-being of people suffering from psychosocial distress or living with mental health problems. To do
so, the programme organises support and discussion groups, conducts awareness-raising sessions on mental health
issues and carries out community visits to help identify people who need support. HI also works with Sierra Leonean
associations to carry out advocacy and contribute to the development of new laws and practices in the field of
mental health that better protect and support users
This project is part of tranche 2 of phase 2 of the CPP, which began in January 2022. It concerns the Mental health
(MH) implemented in 4 countries - Sierra Leone, Togo, Madagascar and Lebanon. The context of this programme is
defined by the specific issues to which the project aims to respond, particularly from the point of view of national
policies and institutions: i) Mental health problems are not taken into account either by policies or by legislation.
The overall objective of this project is to tangibly improve the living conditions of people with disabilities and
vulnerable populations through an inclusive and participatory approach. The vision of change for this second phase
of the CPP remains consistent with that envisaged in phase 1. The project focuses on combating the stigmatisation
of people with psychosocial disabilities and involving users in their care as the main levers for change. The project
is pursuing two specific complementary objectives by working in both the mental health sector and the inclusive
education/vocational training continuum.
For this evaluation, we are focusing on objective 1 which aims to strengthen the community-based prevention and
response strategy to make mental health a collective responsibility in order to improve the quality of life, wellbeing/
positive mental health and capacity of people in situations of psychosocial distress and/or psychosocial
disability by achieving 4 results: 1: The countries' national mental health strategies are strengthened/developed. 2:
Community-based, multidisciplinary mental health prevention and care services are consolidated and operational.
3: Mental health promotion activities are developed and strengthened in partnership with users. 4: A knowledge
management, development and sharing plan is put in place.
1.2 Overview of the project
With funding from the French Development Agency (AFD), HI is currently implementing a project title (Towards
flexible action for inclusive access to education and vocational training and the construction of a society attentive
to mental health issues and respect for people's rights) through the Multiannual Partnership Agreement (CPP 2)
on the components-Mental Health (MH). The Mental health encompasses three dimensions: distress, mental
disorders, and positive mental health. Our action aims to alleviate distress related to the fragile stories in which HI
and it partners work by strengthening community resources to prevent and manage pre-existing mental disorders
or exacerbated by these same contexts and thus contribute to positive mental health. HI and it partners define
positive mental health as a positive state of balance and harmony between the structures of the individual and
those of the environment to which he must adapt.
The mental health situation in the target countries is characterized by repeated crises in recent years and a difficulty
of existing services to cover all needs. However, mental health problems can also be disabling and cause a significant
loss of quality of life, especially when the manifestations of psychosocial distress or mental disorders are long-term
and of high intensity.
2. Background to the evaluation (1 ½ pages maximum)
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2.1 Presentation of the project to be evaluated
Project title Towards flexible action for inclusive access to education and
vocational training and the construction of a society attentive to
mental health issues and respect for people's rights
Implementation dates CPP2 (4 years): 01/01/2022 - 31/12/2025
Location/areas of operation Sierra Leone, Togo, Madagascar & Lebanon
Operational partners Sierra Leone
 Service User’s and Family Members Association (SUFMA)
 Community Association for Psychosocial Services (CAPS)
Togo
 Togolese Federation of Disabled People's Associations
(FETAPH)
 National Programme on Addiction to Psychoactive Products
(PNAPP)
 Regional Department of Social Affairs (Savanes, Maritimes)
 Division of Community Health and the Elderly (DSCPA)
 Zébé Psychiatric Hospital
 Research Action Prevention Accompaniment of Addictions
(RAPAA)
 African Network for Well-being and Resilience (RABER)
Lebanon
 Mousawat
Madagascar
 CHUPZANG Androva
 DRPPSPF Analamanga: Direction Régionale de la Protection
Sociale et de Promotion de la Femme
 DRPPSPF Boeny: Direction Régionale de la Protection Sociale
et de Promotion de la Femme
Target Groups Direct beneficiaries:
Mental Health
 Women, men and children, with or without disabilities, in
psychosocial distress and/or suffering from a mental health
problem: 8,000 people
 Health or community staff trained in community-based MH:
800 people involved in community mental health services
(formal or informal)
 T h e community and family environment sensitised to better
understanding of mental health: 2,000 people
 8 health centres supported/renovated
 The relevant national institutions, namely the Ministry of
Public Health and Mental Health Services, the Ministry of
Social and Family Affairs, the Ministry of Justice and the
Ministry of Education.
 Civil society actors involved in the protection of the health of
vulnerable people supported and strengthened in the 4
countries: about 60 people
PSquare project code SL014
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Project objectives Specific Objectives 1: Strengthen community-based prevention and
response mechanisms to make mental health a collective
responsibility in order to improve the quality of life, wellbeing/
positive mental health and empowerment of people in
psychosocial distress and/or with psychosocial disabilities.
Expected results  Result 1: National mental health strategies (national policy,
national programme, strategic action plan) of countries are
strengthened/developed through continuous support in a
participatory and inclusive manner in line with international
law and conventions
 Result 2: Community-based, multidisciplinary mental health
prevention and care services are consolidated and
operational through the strengthening of technical,
organisational and operational support for the various
stakeholders
 Result 3: Mental health promotion actions are developed
and strengthened in partnership with service users in order
to reduce their stigmatisation, increase their
representativeness and their economic and social inclusion
 Result 4: A knowledge management, development and
sharing plan is put in place in order to share good practices
in the field of mental health and psychosocial support, to
promote the rights of mental health users and the visibility
of the issue at national and international level
Main activities implemented Activities under, result 1
 A 1.1.1: Strengthen or support the development of a multistakeholder
platform - which includes users in the mental
health and health care sector psychosocial support.
 A 1.1.2: Support the mental health department of the
Ministry of Health in the development/revision of national
mental health policies and/or strategic plans with the
platform's stakeholders.
 A 1.1.3: Support for the development of mechanisms for
steering national mental health strategies with the
platform's stakeholders.
 A 1.1.4: Carry out advocacy with the platform's stakeholders
to encourage the establishment of an initial and continuing
training offer in mental health for health stakeholders.
Activities under result 2
 A 1.2.1: Mapping of mental health and psychosocial support
actors and basic services in the areas of intervention
 A 1.2.2: Contribute to the establishment of a local platform
of actors that will develop a referral system in the field of
mental health and psychosocial support.
 A 1.2.3: Implementation of campaigns to prevent mental
health disorders (fight against domestic violence, drug use,
etc.).
 A 1.2.4: Consolidate or encourage the establishment of
mobile clinics for community mental health promotion and
psychosocial care with accessible and inclusive referral
systems
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 A 1.2.5: Strengthen the capacity of partner organisations
(public health services, associations and civil society
structures) to identify and refer people with psychosocial
disabilities in a multidisciplinary approach.
 A 1.2.6: Strengthen the technical skills of actors working in
the field of social and health support in psychosocial care
adapted to their profile, their intervention framework and
their target population (e.g. training i n active listening, in
(e.g. helping/counselling relationship, setting up group
activities, etc.).
 A 1.2.7: Creation of spaces for listening and psychosocial
support for young people from a peer support perspective
(in schools, colleges, youth clubs, etc.).
 A 1.2.8: Promotion of spaces for listening to and supporting
parents (and/or parental figures) of children with
behavioural and developmental problems.
Activities under result 3
 A 1.3.1: Mapping of user associations and actors involved in
awareness-raising activities at the level of (youth
associations, women's groups, community leaders, etc.).
 A 1.3.2: Awareness raising and/or training of users to inform
them of their rights.
 A 1.3.3: Support for the creation of spaces for exchange and
sharing between users in order to encourage them to
organise and mobilise to defend their rights.
 A 1.3.4: Support user associations in the appropriation of
advocacy tools and awareness raising on mental health in
order to fight against the stigmatisation of people living with
psychosocial disabilities and/or mental disorders.
 A 1.3.5: Strengthen the skills of users' associations and/or
referenced actors for the development of a mental health
promotion plan and the implementation of local initiatives
to raise awareness and fight against mental illness
stigmatisation.
 A 1.3.6: Support users to set up income-generating
activities (IGAs) - individual or collective - to ensure their
empowerment and socio-economic integration in the
community.
 A 1.3.7: Training of staff in health and support structures for
people with psychosocial disabilities in a rights-based
approach (in particular through Quality Rights training).
 A 1.4.1: Establish a quarterly community of practice between
project teams on issues related to mental health and
psychosocial support.
 A 1.4.2: Set up a capacity building system for staff (HI and
partners) on advocacy.
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 A 1.4.3: Organisation of activities (workshops, training, field
visits etc.) between partners from different countries for
mutual capacity building through peer-to-peer exchanges.
Activities under result 4
 Support for the integration of users involved in the project
into regional/international user networks and/or support for
the development of partnerships between user association
 Establish a quarterly community of practice between project
teams on issues relating to mental health and psychosocial
support.
 Capacity building for HI teams in the 4 countries on
community mental health and the rights of mental health
users
 Technical support on Communication & MEAL across the
four countr2
Project logical framework.
Intervention logic Objectively verifiable and quantified
indicators (IOV)
Sources and means of verification
Overall Objective: To
tangibly improve the living
conditions of people with
disabilities and vulnerable
populations through an
inclusive and participatory
approach.
70 per cent of the people supported by the
project (people in psychosocial distress and/or
suffering from a mental health problem,
children and young people accessing
education and vocational training) report an
improvement in their quality of life perceived
at the end of the project.
Beneficiary database
Quality of life measurement tools
Evaluation reports
Specific Objectives:
Strengthen communitybased
prevention and
response mechanisms to
make mental health a
collective responsibility in
order to improve the
quality of life, wellbeing/
positive mental
health and empowerment
of people in psychosocial
distress and/or with
psychosocial disabilities.
IOV1: A th e end of the project, in the 4
countries, the prevention and care
mechanisms in mental health are
strengthened through combined actions
(Ministry of Health, mental health actors and
users) to implement national mental health
strategies/policies.
Activity reports
OV2: At the end of the project, in the 4
intervention countries 80% of mental health
service users report an improvement in their
psychological well-being.
Pre/post evaluation
Baseline/endline survey
Beneficiary files
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Result 1. National
mental health strategies
(national policy, national
programme, strategic
action plan) of countries
are
strengthened/developed
through continuous
support in a participatory
and inclusive manner in
accordance with
international law and
conventions.
R1 IOV1: At the end of the project, in each
intervention country, national policies or
strategic plans are approved by the Ministry of
Health and being implemented in community
services.
Revised national policy/strategy
documents
Popularisation of documents in
health facilities
National policy implementation
plan/strategy
R1 IOV2: At the end of the project, an active
platform of mental health actors - which
includes service users - monitors the
operationalisation of the national mental
health strategy at national level.
Existence of a platform for reflection
and steering the implementation of
national strategies
Reports of the various meetings
Attendance sheets
Activity reports of the platform's
actors
R2. Community-based,
multidisciplinary
prevention and care
services in mental health
are consolidated and
operational by
strengthening technical,
organisational and
financial support. of the
various stakeholders.
R2 IOV1: At the end of the project, in the 4
intervention countries, 80% of the actors
identified have benefited from technical
capacity building.
Capacity building plan for local actors
Reports on capacity building
activities.
Clinical supervision reports
Activity sheets
R2 IOV2: At 4 years of the project, in the
intervention areas of all project countries, the
referral system put in place has enabled an
increase of at least 30% in referrals compared
to year 2.
Mapping of actors in the field of
mental health and psychosocial
support
Report on the meetings of the
platform's stakeholders
Referencing sheets
Register of beneficiaries
Beneficiary files
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R2 IOV3: At the end of the project, 8000
young people and children with
behavioural and developmental disorders
benefit with their parents
psychosocial support adapted to their
conditions.
Existence of listening spaces for
young people and parents of children
with behavioural or developmental
problems
Activity sheets
Reports on psychosocial support
activities
Clinical supervision reports
R3. defined mental
health promotion actions
are developed,
strengthened and
accompanied in
partnership with users in
order to reduce the
stigmatisation they are
subject to in their
communities.
OS1. R2 IOV4: At the end of the project, in
the 4 intervention countries, mental
health issues are integrated into the
continuous training plan of health actors
thanks to the advocacy action led by the
multi-actor platform for mental health and
psychosocial support.
Continuous training plan for health actors
Advocacy Activity Report
SO1. R3 IOV1: By the end of the project, in
each country of intervention, at least 60%
of the mental health users supported
show an increased capacity to claim their
rights from duty bearers through the
organisation of at least one advocacy
activity per year.
Mapping in Excel format of user
associations and local actors
Minutes of awareness raising and/or
training sessions on users' rights
SO1. R3 IOV2: By the end of the project, in
each intervention country, at least two
associations and/or informal groups have
been supported and strengthened in their
capacity to carry out awareness raising
activities in in communities.
Awareness-raising tools and activity sheets
SO1. R3 IOV3: At 2 years, in each country
of intervention, the mental health
promotion plan is developed/reviewed in
partnership
with mental health users
;
Mental Health Promotion Plan.
OS1.R4. A knowledge
management,
development and
OS1. R3 IOV4: At the end of the project,
in each intervention country, at least 2
awareness raising sessions are carried out
each year as part of the health promotion
plan to reduce the stigmatisation of
people living with health problems
mental.
Reports on advocacy activities.
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sharing plan is put in
place in order to share
good practices in the
field of mental health
and psychosocial
support, to promote the
rights of mental health
users and the visibility of
the issue at national and
international level.
SO1. R3 IOV5: At the end of the project,
in at least two intervention countries,
technical and material support has been
provided to at least 15 economic entities
(individual or collective), with a
participation of 40% or more women.
Entrepreneurial project sheets.
SO1 R4 IOV1: At the end of the project, at
least two capacity building activities
between partners from different
countries have been carried out.
List of participants in peer-to-peer
capacity building activities
Training modules
SO1 R4 IOV2: At the end of the project,
80% of the staff of Handicap International
teams and their partners have improved
their community mental health skills and
capacities to support users to carry out
advocacy actions.
Minutes of the thematic meetings of the
quarterly Community of Practice Pre/post
training test competency framework
document
SO1 R4 IOV3: At the end of the project,
at least 4 service users have joined
regional/ international network as an
individual and/or as a representative of
an association or at least 2 user
associations
accompanied by the project have
developed a partnership with other
peers.
Letter of acceptance from members
and/or partnership contract
OS1 R4 IOV4: At 2 years of the project, in
all intervention countries, the
Washington Group Questionnaire
including questions on psychosocial
disabilities is deployed by the teams and
their partners.
Report on data collection activities
SO1 R4 IOV5: At the end of the project, a
database on psychosocial disabilities
based on the Washington Group
Questionnaire is available in all
intervention countries
Database on psychosocial disabilities
2.2 Project evaluation rationale
In accordance with the partnership agreement with AFD, an external evaluation is to be carried out to examine the
extent to which the main achievements have been met in relation to the expected results. This Final evaluation is
a key element of HI's Project Quality Policy. This quality policy for projects has three components:
 The quality of the response to the identified needs, which questions the contribution of HI to positive
changes benefiting the populations.
 The quality of the processes of project management, which cover realisation, support, steering and
measurement, and contribute to the smooth and consistent implementation of the various activities.
 The technical quality of the approaches implemented, which applies mainly to the project's products
and/or services, with reference to the standards and norms specific to each field or sector of activity.
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3. Objectives
3.1 Objectives and general expectations of the evaluation
The project external evaluation is in accordance with the requirements laid out by the proposal. The purpose of the
evaluation is to provide AFD, HI and implementing partners with an assessment of the overall quality of the project
to date, based on the agreement, logical framework, activities. It is expecting to assess the overall quality of the
project with regards to the five HI Project Quality Policy criteria (Change, Relevance, Effectiveness, Accountability
& Partnership). Furthermore, the evaluation will identify lessons learned and recommendations.
With its fundamental principles - Ethics, Learning and Accountability - HI's project quality policy aims to improve
project performance, to develop the intervention methods of an organisation that aims to learn and to strengthen
the capacity to be accountable to the various stakeholders. To achieved this, an external project evaluation will be
carried out in order to assess the evolution of the programme's activities in terms of achieving results, to reorient
our various interventions if necessary and to consolidate the achievements. This external project evaluation
mission, which will be carried out from 2022-2025 by external consultant
3.2 General objective
This external evaluation will take into account the various actions programmed in the project document. It aims to
Contribute to assess the quality of the project and formulate recommendations to feed the learning cycle at HI level as well as
at the whole sector level. It will also provide the elements needed to show the project's contribution to improving
the quality of life of the beneficiaries, and to formulate strategic and practical recommendations based on the
lessons learned, which will be shared with all the stakeholders, including the donors and the target beneficiaries
and lastly the learning from this evaluation could be put to use also in a next phase of the project
3.3 Specific objectives of the evaluation
Specifically, this will involve
- To assess the quality of collaboration with the project’s STAKEHOLDERS in the 4 intervention countries
and at cross-functional level,
- Assess the quality of project MANAGEMENT across the 4 countries and at coordination/transversal level
- Evaluate the quality of the project s BENEFITS in country projects and at cross-cutting level
- Analyze the factors that positively or negatively affected the achievement of results
- Assess the sustainability of the expected results (institutional and technical strengthening, empowerment
of beneficiaries, ownership of change by beneficiaries, etc.);
4. Evaluation criteria and questions
1. Benefit
a) Changes: The project aims at positive short & medium
 How does the mental health project is contributing to the achievement of positive and measurable
changes for the targeted beneficiaries & actors?
 How has the project strengthened the skills of services User, partners and actors?
b) Relevance: The project meets the identified needs and is adapted to the context of intervention.
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 Needs: To what extent has the project met the identified needs of the people affected?
 Has the project adapted its actions sufficiently to the context of the countries in which it operates?
 Lessons learned: what lesson learn on the project learns from experience throughout the project cycle to
continuously improve the intervention.
2. Management
c) Effectiveness: The objectives of the project are achieved.
 Results: How does the project activities contribute to the achievement of the project's objectives
 Adjustment: To what extent does the project monitoring of activities put in place lead to
adjustments if necessary.
3. Stakeholders
d) Accountability to populations: The project has put in place mechanisms to involve the populations.
 Participation: what mechanism put in place for People to be involved in the decision-making
processes that affect them throughout the project cycle?
 Expression: How does community complain, and feedback help tailor the project needs and
adaptation? what mechanism has been put in place for the effectiveness of complain and
feedback system
e) Partnership: Operational partners are involved in each phase of the project cycle.
 Relationship: The relationship between the project partners is reciprocal, dynamic and controlled.
How has the project implementation meet such criteria?
4. Evaluation methodology
4.1. Evaluation framework
The evaluation will be carried out by an external consultant face-to-face in at least 3 of the 4 intervention
countries. The evaluation team's knowledge of the context will guide the choice of these countries.
Sierra Leone will have to be one of the countries covered in the field because of the location of the regional
coordination team. For countries not covered by field missions, interviews and other remote information gathering
tools will be considered. Technical bids should include a suitable remote methodology.
This will require the organization of related travel. The service contract will cover all costs relating to the expenses
incurred by the consultant.
4.2 Qualitative approach
The evaluation will be carried out using a qualitative approach: surveys of stakeholders and beneficiaries in the
form of semi-structured or open interviews, on-site observations, focus groups and documentary studies.
These approaches provide project evaluation with non-measurable knowledge (implementation conditions,
stakeholder involvement and expectations) and help to take into account potentially unexpected effects of the
project being evaluated. Using qualitative approaches to mobiliser all the players involved also helps to establish a
partnership dynamic and encourage ownership of the evaluation results.
4.3 Data collection methods
The evaluator should use the full range of tools available to collect and analyses information relevant to the study.
In particular, the following data collection methods should be used:
Document review: the key documents relating to the project will be examined. Thèse inclue :
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- The project document, minutes of meetings, the monitoring and evaluation framework, the various work
plans, periodic reports and reports drawn up to document the progress of activities;
- Working documents or other documents produced during implementation, such as monitoring reports,
mission reports, consultants' reports, study reports, presentations, training reports, project outputs (studies,
videos, technical sheets, etc.); Capitalization documents produced as part of the project; Monitoringevaluation
databases and tools, etc.
Key informant interviews: The evaluation should include interviews with key project stakeholders:
- Key TMRD Project personnel ;
- Partner including the Ministry of Health;
- Target Community population, etc.
Structured and semi-structured telephone interviews: For evaluations carried out outside the project country,
interviews will be conducted by telephone or e-mail. The evaluators may also use these tools for other data
collection.
Stakeholder consultations: Consultations with stakeholder groups, namely user groups; and operational partners.
4.4 Players involved in the evaluation
The consultant will coordinate with the steering committee to identify and prioritize key players
among the following the target groups below:
- Mental health users, beneficiaries of the action and their families
- Mental Heath Player
- Community mental Heath champion
- The local autorités
- Civil society organizations, including disabled people's associations
- HI country teams
- If available, the donor's representatives in the country
4. 5 steering committee involved in the evaluation
The evaluation will be coordinating with the following steering committee below
Role Position
Authority It is the person who enforces the process. It
guarantees the quality of each stage of the
process.
TMRD Coordination Team
(Chief of Party (x 1)
Responsible It is the person who will implement the
different steps of the process. It shall refer to
the Authority and seek its assistance where
necessary.
Project Manager (x 4), TMRD
Coordination MEAL
Manager(X1),
Contributors/Informant Participate in the different stages of the
process according to their expertise, on
general or specific aspects
Project management & quality
evaluation specialist (x 1),
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4.6 Organization of the mission
Describe the composition of the Steering Committee, its role and the different occurrences of meetings:
- The kick-off meeting leading to an inception report
- The présentation
- Questionnaire completion
- Communication between the Steering Committee and the evaluator on the draft report
- Validation of the final report (on the basis of the quality checklist attached, chapter 6)
5. Principles and values
5.1. Protection and anti-corruption policy
Code of conduct
(English Version)
Protecting beneficiaries from
sexual exploitation, abuse and
harassment
(English Version)
Child protection policy
(English Version)
Anti-fraud and anticorruption
policy
(English Version)
5.2. Ethical measures*
Do not delete this part
As part of each evaluation, HI is committed to upholding certain ethical measures. It is imperative that these
measures are taken into account in the technical offer:
o Guarantee the safety of participants, partners and teams: the technical offer must specify the risk
mitigation measures.
o Ensuring a person/community-centred approach: the technical offer must propose methods adapted to
the needs of the target population (e.g. tools adapted for illiterate audiences / sign language / child-friendly
materials, etc.).
o Obtain the free and informed consent of the participants: the technical proposal must explain how the
evaluator will obtain the free and informed consent and/or assent of the participants.
o Ensure the security of personal and sensitive data throughout the activity: the technical offer must propose
measures for the protection of personal data.
*These measures may be adapted during the completion of the inception report.
5.3. Participation of stakeholders and populations
The following are key consideration in ensuring stakeholder and population participation
 Consultation: The consultant is expected to engage stakeholders in the survey to gather inputs. This
ensures the survey is relevant and accurately captures the needed data.
 Accessibility: Make sure the survey is accessible to diverse groups, including considering language,
disability, and technological barriers.
 Clear Communication: Provide clear information to the population about the purpose of the survey, how
their data will be used, and the benefits of participating.
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6. Expected deliverables and proposed schedule
6.1Other (Assumption)
The following assumptions have been made to ensure that this proposed evaluation can be carried out within a
reasonable budget. An overarching assumption is that there will be several considerable levels of cooperation
among Coordination Unit and the evaluation team which are as follows:
 The Coordination Team will organize a kick off meeting between the steering committee and the consultant
on the planning process of the activities
 To support the desk Document review, a list of documents i.e., inception report, baseline report, policies,
manuals, guidelines, tools, management decisions and other project documents will be reviewed. Also,
coordination Unit will facilitate assuring access to the past reports and other material that will be relevant
for the activities to the consultant
 To ensure access and smooth Project evaluation progress, the Coordination (Chief of Party) will facilitate
email communication with project steering committee at, and will email an endorsement letter about the
activities been supported by the coordination Unit
 Based on the scope, both the qualitative and quantitative tools are expected to be in line with ToR
requirement specifically on PQP framework
6.2 Expected results and proposed timetable
The main deliverables of this evaluation are as follows:
- Initial/inception report: The consultant must produce a document setting out his understanding of
the terms of reference, the methodology to be followed, the division of tasks between team members
and the timetable for the project. It will be examined by HI through the coordination of the Touching
Minds Raising Dignity (TMRD) Programmed and the project leaders with a view to providing guidance
for the continuation of the evaluation and the selection of consultants.
- Rapport of the preliminary results: A presentation of the results to the main stakeholders will be made
orally and in writing. This presentation will be made remotely, by video conference, with the project
coordination and project teams in the countries concerned. The purpose of this section is to provide
an opportunity for initial validation of the evaluators' findings.
- Draft evaluation report: One week after the presentation of the preliminary results, the evaluation
team will submit a draft evaluation report. This report will be shared with the various project
stakeholders.
- Final evaluation report: the team of consultants will finalize the report (max. 30 pages, excluding
annexes) including a summary in English and French (max. 5 pages) and all the annexed documents,
taking into account the comments and suggestions made by HI and the project partners.
The final report should be integrated into the
following template:
The quality of the final report will be reviewed by the
Steering Committee of the evaluation using this
checklist:
TS8_Template_Final_
Report.docx
TS7_Final_Report_Q
uality_Checklist.docx
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End-of-Evaluation Questionnaire
An end-of-evaluation questionnaire will be given to the evaluator and must be completed by him/her, a member
of the Steering Committee and the person in charge of the evaluation.
6.3 Evaluation dates and Works plan
Activities July 2025 August
2025
September
2025
October
2025
November
2025
December
2025
Call for tenders
for the recruitment of a
consultant
x x x
Closing date for receipt of
tenders x
Consultant sélection X x x
Consultant contacts x x
Scoping briefing and
timetable adjustment x
Transmission of documents
for document review
x
Pre-field briefing x
Start-up report x
Fieldwork / Interviews and
focus groups x X x X x
Feedback of results to
teams x
Drafting the intérim report x x
Report proofreading and
feedback by the client (in
writing and by video
conference)
x
Drafting and submission of
the final report*. x x
This timetable may be modified/refined following discussions with the selected evaluation team.
The timetable is based on the possibility of an international consultant travelling to the field, depending on
how the constraints associated with international travel. The option of remote evaluation and/or mobilization
of local evaluators may be chosen in certain countries if travel to the field is not possible.
7. Resources
7.1 consultant profile
The evaluation mission will be carried out by an external consultant or team of consultants with the following
skills and experience, duly referenced:
Minimum qualification:
 More than 10 yrs Expertise and experience in the field of mental health/psychosocial support
 Perfect command of evaluation methodology, established and recognized experience of methods for
collecting, processing and analyzing qualitative data
 Demonstrated ability to analyses, summaries and write (provide a list of publications)
 A good knowledge of the cultural context of the areas in which it operates
 Mastery of knowledge survey management methodology
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 Good interpersonnel skills
 Expérience in international développement
 Strong ability to adapt to different work situations
 Good command of project cycle management
 Experience of evaluating similar programmed would-be a plus
 Fluency in French and English essential
7.2 Submission of quotation
Documents relating to the request for quotationand all correspondence between the tenderer and HI must be
written in English/French. The tender must include a technical offer and a financial offer.
The evaluator is responsible for presenting the evaluation approach and methodologies in an "evaluation work
plan" in its technical and financial bid. The proposal must be in line with professional standards and
international criteria and will be validated by the client before being applied by the evaluator.
Composition of offers
About the consultant firm
- A letter of submission addressed to Handicap International's Country Representative, mentioning the
HI reference and the full title of these Terms of Reference
- A bidder identification form (eliminatory);
- A copy of the structure's legal registration in the consultancy sector
- A certificate of tax regularity dating back less than three months
- A copy of the identity document or passport of the structure's legal representative.
- If the principal consultant is not the legal representative, a copy of the identity card or passport of the
principal consultant
- AFD Environmental, Social, Health and Safety (ESHS) Statement of Commitment. [Environmental,
Social, Health and Safety (ESHS) Statement of Commitment letter will also be provider to the successful
bidder to be signed which is donor requirement for the procurement of works, plants or equipment
through National Procurement Competition, Request for Quotations, or through Direct Contracting, in
compliance with Article 1.5.1 of donor Guidelines]
- The security declaration => the following text below must be included in the submission letter or in
the proposal, but always dated and signed with the surname, first name and position of the signatory,
who must be the legal representative: “We certify that we, the members of our group, and our
subcontractors, if any, are aware of the security context and have assessed the risks associated with
the performance of the Contract for [Project Evaluation CPP2 Mental Health Project]. We
acknowledge that the safety of persons and property mobilized for the performance of the Contract
financed by the AFD remains our sole responsibility. We undertake to take the measures we deem
necessary and sufficient to ensure the safety of these persons and property."
-
- Bank statement in the name of the structure
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o HI Good Commercial Practices duly completed, dated, stamped and signed by the legal
representative (compulsory);
o HI General Purchasing Conditions duly completed, dated, stamped and signed by the legal
representative (mandatory);
- AFD Declaration of Integrity duly completed, dated, stamped and signed by the legal representative
(mandatory);
NB 1: Please note that the name of the organization's legal representative must appear on at least one of
the organization's legal documents, apart from the passport, identity card or bank details (eliminatory).
NB 2: The letter of submission must specify the reference of the DA + Title of the consultancy + validity
date of the offer. The following text must be included in the submission letter or proposal, but always
dated & signed with the surname & first name & position of the signatory, who must be the legal
representative:
The technical file
- This technical bid must include for each qualified member of the consultant's team:
- A detailed CV highlighting experience relevant to the study.
- Certified copies of diplomas and certificates of training and work experience;
- References (at least one copy of contracts for similar services);
- Copies of certificates of successful completion for similar services;
- A methodological proposal detailing the consultant's methodological approach for this assignment, in
the following format: A chapter on the context of the assignment; A chapter detailing the
understanding of the ToR;
- A detailed description of how the proposed assignment will be carried out. This description should
include a proposed timetable, the proposed methodology with reference to the objectives, expected
results and deliverables proposed in the ToR, and a justification of the proposed methodology.
- Bidders are advised to highlight in this methodological proposal:
o their mastery of scientific and interpersonal communication
o their knowledge of the context of the project intervention zone (realities and current events
in relation to the project issues);
o their knowledge of the project partners involved (structure, operation and mandates).
The financial file
- Finally, the application file must include a detailed financial proposal (including VAT), including the number
of days of service, fees and expenses for the entire assignment.
- A technical proposal in which the consultant's understanding of the ToR and the methodological approach,
the timetable for the study and the dedicated human resources will be clearly explained, and a financial
proposal that takes into account all the costs of the service, including VAT. The selected consultant will
share information-gathering tools (interview guide, questionnaire, etc.).
- The financial offer must be between be within a range of €20,000- 30,000( (This information is given as an
indication, and does not constitute a maximum budget not to be exceeded).
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- the cost per day for each evaluator
- Fees: all fees must include: the expert's actual remuneration per working day
- Air travel between countries, accommodation costs in accordance with HI standards, visa if required, Covid
test if necessary
- Communication and reproduction cots
- The margin, which covers the service provider's overheads and support structures if necessary.
NB: all fees, communication costs, travel expenses and any other costs must be included in the proposed
budget.
Evaluation Criteria
For the selection of the consultant, bids will be analyzed successively through administrative criteria (which include
eliminatory criteria that we advise candidates to observe carefully, lest their file be rejected), then technical and
financial criteria.
- Administrative stage: the candidate does not pass this stage if he/she does not provide the “eliminatory”
documents. Even in the absence of the “obligatory” documents in the file, the candidature can pass to the next
stage, but the candidate must be able to provide them if his/her candidature is selected for contractualization with
HI.
- Technical stage: this involves analysis of the CV in relation to the profile requested, and of the methodological
approach proposed by the consultant. It will be marked out of 80 points. A technical score of less than 56 is
eliminatory, and the candidate's financial offer will not be considered.
- Financial stage: the lowest financial bid for the assignment, taking into account the number of days of the
assignment and the logistics required to carry it out, will be scored out of 20 points. The financial score of the other
bids will be calculated in proportion to the lowest bid.
a. Submission of offer
- All related documents to the offer must be sent by email with the reference " Project Evaluation CPP2
Mental Health Project" before 30/07/2025 at 5 pm to the following email addresses:
procurement@sierraleone.hi.org
- Additionally, submissions of documents is possible at HI offices in the countries concerned (Sierra Leone -41 Wilkinson
Road Bypass Freetown; Lebanon- Chaar Bldg. 3848 – 9th Floor Abdul Moula Chaar St. - Ras Al Naba’Beirut ; Madagascar-
31, Rue Andriandahifotsy Ambohijatovo Antananarivo; Togo-1 Rue Akei Maison 501-Novissi B.P 8621 Lome)
Only qualified candidates will be contacted. No questions will be answered during the submission
period. No files will be returned to tenderers.
Annexes
- HI's Quality Standards, on which all evaluators must base their assessments
posterreferentielqualitehi_pqp_fr.pdf
- Age, Gender, Disability Policy, which must guide the approach and construction of evaluation tools in the
technical offer PI_HandicapGenreAge_1.pdf