Matching Grant Coordinator

Job Overview:

The Matching Grant Program Coordinator is responsible for effectively administering services to assist refugees, asylees, and SIVs with significant barriers and vulnerabilities to attain self-sufficiency through employment. Under the supervision of the Employment Supervisor, the Matching Grant Program Coordinator provides employment related services to assist refugee clients to attain self-sufficiency through employment. The MG Program Coordinator provides services that include employment search, client and employer preparation, placement, career enhancement, job training, and assessment and follow-up. The coordinator is also charged with maintaining accurate and timely data collection for employment services, case file management, and reporting on MG donor contracts.

Client Services

  • Provide intake, assessment and orientation to clients eligible for MG services.
  • Develop comprehensive, detailed, and individualized self-sufficiency plans for each employable adult.
  • Identify client barriers to employment and provide referrals to appropriate in-house or community providers.
  • Conduct periodic reviews of employment and self-sufficiency plans to ensure client is on track in reaching self-sufficiency within the program timeframe.
  • Request, manage, and distribute direct assistance to clients.
  • Liaise with other IRC teams to ensure coordination of care and multi-disciplinary approaches are used to address client barriers.
  • Provide ongoing coaching to clients to ensure ownership of employment goals.
  • Use personal vehicle as a mode of transport for both self and clients to various job responsibilities in and around the service delivery area, which is a 100-mile radius from the IRC in Phoenix office.

Community Relations

· Develop and cultivate long-term relationships with area employers and social service providers in order to ensure client access to needed services.

Compliance Documentation

· Monitor and track client progress in addressing barriers and reaching employment goals.

· Gather required documentation and data for client case files and complete case closeout procedures.

· Coordinate with finance department to ensure direct assistance is correctly distributed and recorded.

· Input and track client progress through ETO and IRIS employment tracking system.

  • Ensure timely and accurate compliance to all reporting requirements, including database management, case noting, and file maintenance.

Team/Office Participation

· Work as part of a cross-department team to provide comprehensive, trauma-informed, strength-based services to IRC clients through coordination of cases and effective communication between team members and departments.

· Coordinate with colleagues across departments on addressing client needs and barriers to self-sufficiency.

  • Participate in all program meetings, and staff development and wellness activities.
  • Comply with all policies, procedures, and protocols of the agency.


  • Knowledge of service provider community and local resources.
  • Proven ability to contribute both independently and as a key team member.
  • Self- starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
  • Fluent in English, both spoken and written; bilingual ability in a language spoken by the local refugee population is desired.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook).
  • Valid driver’s license, access to a reliable vehicle with current insurance.
  • Must be eligible to receive a Fingerprint Clearance Card.
  • Demonstrated ability to communicate well with people of varied backgrounds strongly preferred.
  • Strong written and verbal communication skills, including the ability to make presentations.
  • Experience using data and fiscal tracking systems strongly preferred.

Position Reports to: Employment Supervisor

Position directly supervises: Interns and volunteers within program.

Indirect Reporting: Sr. Program Manager, Direct Services

Working Environment:

  • Due to COVID-19 Risk Mitigation this position is held as a hybrid of in-office and remote work.

· Varies between standard office environment and traveling and working in and around the service delivery area.

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

How to apply

Please apply on our website: