Programme Coordinator – Iraq

Closing date

INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

Terms of reference

Job Title: Programme Coordinator

Code: SR-29-2073

Duty station: Erbil, Kurdish Region of Iraq with regular visits to other field locations

Starting date: 01/12/2021

Contract duration: 12 months (4 months as probation contract)

Reporting to: Head of Mission

Supervision of: All Programme Managers & Grant Manager

Dependents: Accompanied Duty Station

General context of the project

INTERSOS is an Italian non-profit, humanitarian aid organization founded in 1992. INTERSOS works towards a world of equality, justice, peace and solidarity, to achieve this INTERSOS helps people to live in dignity and safety, alleviating suffering and meeting their needs. The mission of INTERSOS is to support people, families and communities in areas most effected by crisis around the world, providing crucial assistance to populations in life threatening situations, in situations of famine and suffering resulting from extreme poverty, disasters, and conflict.

INTERSOS started to work in Iraq initially in 2003 to support the people of Iraq due to the foreign conflict as well as increasing sectarian violence internally. Since 2013 INTERSOS has been moved to the Kurdish Region of Iraq supporting both Syrian Refugees and Iraqi IDPs displaced due to the so called Islamic State’s influence over large swathes of Iraq and Syria. INTERSOS now works in both the Kurdish Region as well as in many parts of federal Iraq assisting both Syrian Refugees and Iraqi IDPs.

General purpose of the position

The Country Programme Coordinator (CPC) is responsible to support Iraq mission in the development, implementation, and monitoring of the country programme in line with INTERSOS Country Strategy, plans and policies, and in strong coordination with the Head of Mission (HoM) and Deputy Regional Director (DRD). The Country Program Coordinator supports the Iraq mission in the design and startup of new programme interventions and the implementation of ongoing projects, in coordination with INTERSOS technical referents and under the technical supervision of the Deputy Regional Director, while contributing to regular engagement with local stakeholders and main donors at mission level.

Main responsibilities and tasks

  • The Country Programme Coordinator is responsible for the following duties:

Summary of key responsibilities:

• Play a key role in the development and definition of the Country Strategy of the mission under the supervision and coordination of the HoM.

• Under the supervision of the HoM, lead the development of new concept notes and project proposals (design of the project rationale, logframe, narrative and budget in cooperation with finance department) in collaboration with technical referents and Deputy Regional Director.

• Supervise, coordinate, and provide quality support to INTERSOS Programme Managers (PMs) in the country.

• Ensuring a quality implementation of INTERSOS country programme in coordination with INTERSOS Technical Referents and DRD.

• Coordinate and supervise the timely and quality submission of reports to donors with the support of the DRD.

• Represent INTERSOS in relevant meetings.

Specific responsibilities & tasks:

Programme implementation & supervision, quality control and reporting

• Supervise and keep up to date work-plans and related financial plans of projects with the contribution of Programme Managers and relevant team members, ensuring timely and quality implementation.

• Guarantee the application of INTERSOS procedures and donor rules for reporting and implementation, in collaboration with the HoM and DRD.

• With the support of Country Finance Coordinator, supervise the management of budgets in line with donor and INTERSOS guidelines, supporting budget and programme revisions when needed.

• Provide guidance and support to PMs on work-plans, budgets and spending, and monitoring of the implementation of activities and achievement of results.

• Support the HoM in the set up and supervision of the projects’ MEAL plans.

• In coordination with HoM and DRD, ensure all reports are properly drafted, revised, and submitted on time to donors.

• Monitor the level of progress achieved by each project, including by regular visits to project sites.

• Provide supervision and feedback on the monthly Project Appraisal Tool (PAT), both at a technical and financial level

• Conduct regular field visits to provide support and supervision to PMs and other field staff.

Human Resource Management

• Line management and support of the PMs, including by strengthening their capacities and ensuring a regular evaluation through the Internal Review Process (IRP) tools.

• In line with the INTERSOS Policies and in collaboration with HR department, recruit, train, supervise and evaluate of the PMs, including identification of capacity building gaps and implementation of related training sessions.

• Together with the HoM, ensure that PMs respect INTERSOS rules and regulations and adhere to INTERSOS Fundamental Charter Values and Code of Ethics Strategy Development and Fundraising.

Programme strategy and project design

• Support the HoM in the development, implementation and evaluation of the mission strategy and program, providing updated information, inputs, and recommendation for new and on-going interventions in the country.

• Contribute to the design of a Country Strategy for the mission, in line with INTERSOS Global Strategy and in consultation with expat and national staff.

• Lead the design and drafting of potential funding opportunities and the new project proposals in coordination with Technical referents and the DRD.

Representation & Coordination

• In coordination with the HoM, establish and maintain collaborative relations with donors, project stakeholders and other organisations working in the project areas.

• Together with the HoM and INTERSOS Technical referents, participate in meetings with relevant donor's program and finance officers at central or field level.

• Proactively participate in relevant coordination meetings at national and subnational level.

Required profile and experience


Masters/Post graduate academic qualification on Logistics and Supply Chain Management or related disciplines.

Professional Experience

Minimum of 5 years of relevant work experience in emergency and humanitarian, in field locations as well.**

Professional Requirements

Perfect knowledge of all the phases of PCM.

Previous achievement in Project Proposal Writing

Excellent communication skills (both verbal and in writing)

Ability to set high standards for quality of work and quick adaptability and flexibility in stressful environment

Ability to manage human, technical, administrative and financial resources

Facilitating and encouraging open communication in the team, communicating effectively

Experience in supervising a team


Excellent in English Language (spoken and written) is mandatory**

Personal Requirements

Diplomacy skills

Ability to delegate and work in team


Adaptability to changing work environment and possible volatile security situation

Stress management skills: ability to work under pressure to meet tight deadlines, with peaks of heavy workloads

Self-development, initiative-taking

Strong organizational and problem-solving skills with analytic approach

How to apply


Interested candidates are invited to apply following the link below:

Please note that our application process is made of 3 quick steps: register (including your name, email, password, citizenship and Skype address), sign-up and apply attaching your CV and motivation letter in PDF format. Through the platform, candidates will be able to track their applications’ history with INTERSOS.

In case you encounter severe difficulties applying through the platform, you can send an email attaching your CV and motivation letter (both in PDF version) via email to, with subject line: “**Platform issue** SR-29-2073– Position**”.**

Please also mention the name, position and contact details of at least three references, including the line manager during your last job. Family members are to be excluded.

Only short-listed candidates will be contacted for the first interview.