Supply Chain Officer, Capacity Building

Closing date

Position Title: Supply Chain Officer, Capacity Building

Reports to: Director of Supply Chain and Logistics

Location: Boston, MA or remote

Position Type: Full time

Travel: 30% preferred

Application: Please submit a cover letter with your resume

Department Profile:

The Supply Chain and Logistics Team is responsible for supplying Partners In Health (PIH) sites with medical and programmatic equipment, supplies, and pharmaceuticals. This scope of work includes international order management and administration, sourcing new items and identifying best pricing, overseeing US-based warehousing, managing international shipping and documentation, coordinating the customization and implementation of PIH’s supply chain management software, designing reports, providing support for biomedical and facilities teams, and providing technical support.

General Responsibilities:

The Supply Chain Officer will be responsible for leading development and implementation of the Supply Chain Department capacity building strategy. The goal of the capacity building strategy is to optimize the structure and skill sets of staffing on the global supply chain team. The Supply Chain Officer, in collaboration with subject matter experts, will devise a cross-site training plan in humanitarian supply chain tailored to the particular needs of PIH staff. The Supply Chain Officer will also be responsible for developing structures for professional growth for supply chain staff to support the long-term goal of building a remote, global team and decentralizing supply chain functions.

Specific Responsibilities:

Training & Mentorship (60%):

  • Create a plan and budget to support the professional development of supply chain staff across PIH sites. Work with supply chain team members to document existing processes and suggest process modifications

  • Meet with internal stakeholders to understand capacity building needs and conduct a landscape analysis of external programs and resources that can benefit PIH

  • Design a supply chain training curriculum that includes procurement, electronic systems, inventory management, forecasting and other key topic areas identified by stakeholders

  • Implement the professional development plan with multiple sites and incorporate feedback into training designs

  • Lead training modules as needed

  • Participate in building supply chain management curricula at the University of Global Health Equity, located in Rwanda and founded by Partners In Health

Project Management (40%):

  • Design the process for incorporating cross-site suggestions and feedback to develop a multi-year Supply Chain Department strategic plan including a vision for a global staffing structure.

  • Hold stakeholder meetings and quantify feedback to guide strategic decision-making

  • Work with HR, IT, and other departments to identify and implement systems changes that will be needed to enable the strategy

  • Develop a project plan and budget to guide implementation of the multi-year strategy

  • Contribute to proposal writing, presentations, and donor discussions to support fund raising for supply chain initiatives


  • Required:

  • 6-8 years relevant experience, with at least 2 years specifically focused on global health or humanitarian supply chain

  • Demonstrated technical expertise in at least one operations function

  • Experience living or working in a developing country

  • Proven experience designing and leading trainings, preferably in a cross-cultural context

  • Proven experience managing high-priority projects with a wide range of stakeholders

  • Ability to work well with a diverse team, honoring the concerns and priorities of field-based staff

  • Strong oral and written communication skills

  • Interest in social justice

  • Preferred:

  • Experience with curriculum development and adult learning

  • Experience working with information systems, preferably inventory management or ERP systems

  • Proficiency in French, Haitian Creole, and/or Spanish

Organizational Profile:

Partners In Health (PIH) is a non-profit, global health organization that fights social injustice by bringing the benefits of modern medical science first and foremost to the most vulnerable communities around the world. PIH focuses on those who would not otherwise have access to quality health care. PIH partners with the world’s leading academic institutions to create rigorous evidence that shapes more sound and all-inclusive global health policies. PIH also supports local governments’ efforts to build capacity and strengthen national health systems.

As of today, PIH runs programs in 11 countries (Haiti, Peru, Rwanda, Mexico, Sierra Leone, Liberia, Malawi, Lesotho, Russia, Kazakhstan, Navajo Nation), where it provides direct care to millions of patients, through public facilities and community engagement.

Partners In Health (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities.

Partners In Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

How to apply

View the full job description and apply here.