Senior Information Management Officer - Cameroon

Closing date


iMMAP is an international nongovernmental organisation that provides information management services to humanitarian and development organizations. Through information management, we help our partners target assistance to the world’s most vulnerable populations. Our core philosophy is that better data leads to better decisions and that better decisions lead to better outcomes. iMMAP’s critical support to information value chains helps to solve operational and strategic challenges of our partners in both emergency and development contexts by enabling evidence-based decision-making for better outcomes.


iMMAP is starting a nine (9) month project to contribute to the enhancement of humanitarian coordination and response capacities through IM support to the actors in Cameroon. Through this project, iMMAP will set up an Intersectoral Information Management Support Unit (IIMSU) that will work closely with OCHA and the different coordination mechanisms (Clusters and sectors). The IIMSU will provide IM support tailored to the needs of the broad humanitarian ecosystem (coordination bodies, INGOs, LNGOs) through three core activities: deployment of Information Management Officers (IMOs) to fill critical IM gaps in the active Clusters in NW/SW regions; provision of IM services to the different coordination mechanisms at national and regional levels (OCHA, Clusters and Sectors); and IM capacity building open to all actors responding in Cameroon.

For this project, iMMAP is looking for a Senior Information Manager.


  • Operational
  • Set up and structure the IIMSU in its different aspect :
  • Develop clear ToRs;
  • Clarify its modus operandi;
  • Develop SoPs, templates, etc.
  • Automate external and internal requests using the most appropriate technology;
  • Ensure communication with Sectors and Actors in Cameroon about the available IM services;
  • Provide technical support to the IIMSU national teams for the IM services delivery:
  • Support the IIMSU to collect, collate, manage, and analyse data from all partners;
  • Assist the IIMSU in developing tools to harmonize data collection and processes across the Humanitarian Cycle and different sectors to facilitate consolidation of information;
  • Provide technical expertise during interagency initiatives, related to information and data management, seeking to improve information sharing between institutions, to strengthen access to information from other organizations and clusters, and to contribute to intersectoral dashboards and reports
  • Support the IIMSU in verifying data quality (completeness, timeliness), identifying gaps in information management, recommending corrective actions and prepare relevant documents to include in internal and external situation reports (SitReps), dashboards, maps, etc.
  • Provide technical support to the deployed personel in NW/SW Clusters
  • Provide technical support to the capacity building activities:
  • Mentor iMMAP national staff to build capacity to include but not be limited to:
  • GIS and data management
  • Geospatial analysis and data analysis
  • Design and conduct training sessions.
  • Project Management
  • Provide support to the Team Lead for the project management task as requested, needed


  • Education
  • Graduate of an Institute or University in the field of Information Technology, Information Management or Computer Sciences.
  • Experience
  • In-depth knowledge of database and GIS software, and computer networks, Good knowledge of related hardware and peripheral equipment.
  • A minimum of 6 years of progressively responsible experience in humanitarian information management, GIS, database management/Administration (familiarity with PHP, HTML or any other programming language), data visualization, or data analysis is required.
  • A minimum of 4 years of work experience in the humanitarian sector is required.
  • Understanding of data QA/QC processes for information management are essential.
  • Advanced knowledge of software engineering theory and applications would be an asset.
  • Advanced knowledge of programming theory and relational database principles.
  • Skills
  • Strong analytical skills, and apt at turning abstract discussions into concrete ideas;
  • Proven and well-developed influencing and relationship-building skills in dealing with stakeholders at all levels;
  • Demonstrable highly developed written and oral communication skills;
  • Ability to develop and carry out work plans and solve problems independently;
  • Ability to perform well on tight deadlines, flexible attitude;
  • Excellent written and spoken English;
  • Demonstrable highly developed written and oral communication skills;
  • Knowledge of the humanitarian ecosystem and coordination mechanism is essential;
  • Knowledge of the humanitarian cluster system and the HNO and HRP processes;
  • Knowledge of multi-sector assessments and assessment frameworks;
  • Knowledge of mobile data collection applications, systems, tools and processes;
  • Strong skills in data visualisation and development of web based dashboards;
  • Demonstrated knowledge of structured analytical techniques and processes;
  • Knowledge of the Inter Agency IM Coordination structures.
  • Software
  • **Knowledge of Microsoft Office package with strong skills in Excel is mandatory;
  • Knowledge of The DEEP platform is an added value;
  • Strong Knowledge of KoBo and/or ODK is mandatory;
  • Strong Knowledge of Adobe Illustrator is mandatory;
  • Strong Knowledge of QGIS and/or ESRI Solutions is mandatory.

Guiding Principles

Personnel is expected to conduct itself in a professional manner and respect local laws, customs and iMMAP’s policies, procedures, and values at all times and in all Countries.

iMMAP has zero-tolerance for sexual harassment, exploitation and abuse, human trafficking, child abuse and exploitation. Any violations of these principles and policies will be treated as serious misconduct.

iMMAP is an Equal Opportunity Employer regardless of background.

How to apply

Please apply through: