South Sudan

Representative, South Sudan

Closing date

Representative, South Sudan

Position type and closing date

Status: Single Posting

Location: Juba

Starting date: 15 June 2021

Duration of Contract: 3 years contract (with possibility for extension)

The closing date for applications: 9 May 2021

Lutheran World Federation (LWF) World Service

LWF World Service is the humanitarian and development arm of the Lutheran World Federation. We are a widely recognized, international, faith-based organization working in over 20 countries. We seek to bring people of all backgrounds together in the common quest for justice, peace, and reconciliation in an increasingly complex and fragmented world.

A commitment to the human rights of every individual, regardless of their status, guides our work, actions, and operations. We are particularly known for our timely, compassionate, and professional humanitarian work, and for our field presence in hard-to-reach areas. Our work is people-centered and community- based. Above all, we work with the most vulnerable, and in order to claim and uphold their rights, we engage proactively with local government and community structures.

LWF South Sudan works with UNHCR, PRM, SIDA, related faith-based agencies and other donors.

For additional information, please see


Provide overall leadership, representation and effective management of the Lutheran World Federation, World Service Country Program in South Sudan so as to achieve the intended results, outcomes and impacts for the focus groups and program participants. This will include the formulation or adjustment of the Country Strategy and implementing it in an accountable and participatory manner in accordance with approved LWF World Service policies, manuals and guidelines, the Global WS Strategy, the Country Annual Plan, the Representative’s Work Plan and any other work plan or Terms of Reference (TOR) of the department

Position Environment and Dimensions

The Country Representative is responsible for the overall management and proper functioning of the LWF South Sudan programme and shall be based in Juba.

Internally, mainly interacts with members of the Country Management team (Program Coordinator, Finance Manager, Human Resource Manager...) other LWF senior staff at country office level and in the field locations (currently in Jonglei, Maban, Ajuong Thok and Eastern Equatoria), Geneva-based Regional Program Coordinator and other WS Geneva colleagues, LWF Regional Secretaries.

Externally, interacts and cooperates with government, donors and partners including LWF Related Agencies, ecumenical organizations, UN, INGOs and NGOs, and other relevant stakeholders.

Required qualifications

University degree in humanitarian or development work, and/or other related technical or social studies.

Strong computer literacy.

Knowledge and Experience

Minimum 5 years of successful experience in a senior leadership/management position in the field of refugee response, education, human rights, sustainable development, and/or humanitarian response, preferably within an international environment.

Knowledge of LWF, its member churches and related agencies is a strong asset.

Knowledge of and experience in cooperating with governments, the United Nations system and inter-agency coordination clusters and other coordination structures at national level.

Team-oriented, flexible and excellent communication skills

Language Skills

English: Advanced (written, spoken)

Arabic: would be an added advantage

LWF Core Skills

Leadership – resource level*

Working effectively with others – resource level

Accountability – resource level

Analytical thinking – advanced level

Initiative – advanced level

Achieving results – advanced level

LWF Functional Skills

People Management – resource level

Facilitation / Negotiation – resource level

Project Management - advanced level

Networking - advanced level

Communication - advanced level

*LWF 3 skills levels are: basis - advanced - resource

Main duties

Leadership and strategic management

Provides overall leadership to the LWF South Sudan Country Program; including the formulation or adjustment and implementation of the Country Strategy;

Promotes, implements and upholds the vision, mission, core values and objectives of the global LWF World Service strategy, as well as the LWF South Sudan country strategy and other approved documents for the country/region;

Facilitates and actively seeks to sharpen the profile of LWF World Service as an international humanitarian organization through continuously striving to improve the quality of the program according to LWF World Service empowerment, rights-based and integrated approach;

Promotes and facilitates the establishment and strengthening of national and regional networks relevant to the LWF World Service country, regional or global strategies;

Represents the LWF World Service in national and regional networks.

Finance, fundraising and grants management

Engages closely with the finance teams, enabling colleagues to deliver and strengthen the financial management and compliance of the program in line with LWF World Service and donors’ policies, guidelines and regulations.

Actively engages in negotiations with UN agencies, clusters, embassies and missions, foundations and others for potential new funding sources.

Develops strategies and operational plans and actively engages in negotiations with key stakeholders to uphold and develop a viable portfolio of projects and programs;

Ensures the complementarity and close working relations of finance and program units;

Ensures efficient and accountable financial and administrative management of the country program in accordance with LWF World Service Finance Manual and relevant donor guidelines.

Oversees the elaboration of high-quality concept notes, project proposals and ensures successful execution of grants.

Programme management

Ensures that programmatic work is aligned with the LWF Global Strategy, the Strategy for LWF World Service and other LWF policies and guidelines in close collaboration with the Program Coordinator;

Enables the team to deliver effective planning, monitoring, evaluation and timely and quality reporting (PMER) in compliance with the LWF World Service and donor rules and regulations.

Ensures good management of resources, operations and partnerships with special emphasis on capacity building and continued improvement.

Undertakes regular monitoring visits of all program/project sites to provide on-site support, coaching and monitoring of projects implementation.

Ensures continuous strengthening of programme management systems for accountable, effective, and quality delivery of programs to focus groups.

Ensures coordination with key stakeholders or a regular basis for timely and smooth implementation of all programs.

Ensures that learning and capacity building are institutionalized in the program;

People management

Direct supervisor of the Program Coordinator, Finance Manager and other senior Unit Heads at the country office. The CR should provide regular coaching and support, facilitate performance appraisals and ensure a competent and cohesive country management team.

Oversees the development of staffing plans and supervises all matters pertaining to LWF staff, both national and international;

Ensures that new staff are provided with thorough orientation and on-boarding in LWF World Service strategies, policies, guidelines, organizational culture and the programs and projects to which they are assigned

Overall responsible for ensuring duty of care for LWF staff and visitors, including by ensuring safety and security plans are developed and adhered to, monitoring and addressing safety and security matters in collaboration with LWF World Service Geneva as needed;

Ensures staff recruitment is gender-sensitive and balanced at management and non-management levels.

Ensures diversity and inclusion in staff recruitment in adherence to LWF policies and values.

Operational Representation and Networking

Maintains a close working and consultative relationship with LWF member church(es) and other ecumenical and faith-based partners;

Plays an active role in the Action by Churches Together (ACT) Alliance Forum in the country/region, ensuring LWF’s participation in joint planning and implementation, advocacy and other ACT Alliance initiatives.;

Maintains the requisite consultative relationships with the relevant governmental authorities, UN organizations, other international and national NGOs;

Maintains close communication and cooperation with LWF’s related agencies and their local offices, sister LWF departments (DTMJ) and Area Secretaries;

Security management

Is responsible for security related to the LWF South Sudan program, ensures security risks are well managed, through monitoring threats and incidents;

Ensures that LWF Safety and Security plans and procedures are updated regularly, staff with security responsibilities are appointed on all levels and field staff and visitors to the program are well briefed and informed about the security context of the LWF operations;


Ensures all interventions are undertaken in accordance with the LWF World Service policies and guidelines, specifically concerning the LWF Staff Code of Conduct, the Sphere Project and the Core Humanitarian Standard, as well as rights-based, gender responsive and climate sensitive programming;

Other duties

As may be assigned by the direct supervisor.

Major Challenges

Ensuring the stability and effectiveness of the Country Program in a highly expensive and unpredictable programming context, particularly in relation to logistical and security constraints.

Ensuring the program remains viable and is well-funded in an increasingly competitive environment.

Guarding LWF’s reputation and profile in refugee education and protection work and achieving timely and demonstrable impact in remote and hard-to-reach areas.

Attracting and retaining competent staff, assuring their safety and wellbeing in a country with basic infrastructure and services.

How to apply

To apply, please click on the following link: