Kenya

Consultant to Co-Facilitate Concern’s Management Development Programme, Pathway

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Terms of Reference for Consultant to Co-Facilitate Concern’s Management Development Programme, Pathway

1. Background

Concern Worldwide is an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver life-saving and life-changing interventions to the world’s poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. Currently working across 27 countries Concern has approximately 3,641 staff, 207 are expatriate and the remainder nationals of the various countries of operation.

2. Context

Pathway is a six-month programme, targeted at middle management, with the purpose of enabling managers to develop their ability to manage and lead others with greater confidence, initiative and commitment, in order to achieve greater impact for Concern’s work.

Pathway is delivered in both English and French and takes a blended learning approach to ensure there is a practical application of learning. Since 2013, over 600 managers from 24 countries across Concern have participated in the programme. Concern’s Learning and Organisation Development function works with Consultants to facilitate the delivery of the programme. Appendix A provides an outline of the six-month programme schedule, which includes two 3.5-day workshops as part of the delivery.

Concern are now seeking to expand our panel of Pathway facilitators to meet the high demand for access to the programme across all our managers.

Pathway introduces managers to the fundamentals of people management using recognised management principles and models and applying them to Concern’s contexts and ways of working. The delivery style is highly participatory, where learners take responsibility for their own learning and actively support each other in the process.

3. Purpose of the Consultancy

The successful consultant will join an existing panel of internal and external Pathway facilitators, firstly as an observer and thereafter as a co-facilitator. The consultant will:

· Observe the delivery of Online Pathway workshop 1 and 2, this includes:

  • attending initial briefing sessions with facilitators prior to both Pathway workshop 1 and 2;

  • attending and observing each online session, allowing time for debrief after each session;

  • supporting the facilitators during each online session, where necessary; and,

  • attending debriefing sessions with facilitators after both Pathway workshop 1 and 2.

· Co-facilitate in-person Pathway workshop 1 and 2 (once fully familiar with existing training content), this includes:

  • attending a briefing session with the facilitator prior to Pathway workshop 1 and 2;

  • co-facilitating Pathway workshop 1 and 2 in-person and contributing thoughts and reflections to improve the experience and relevance for participants; and,

  • engaging with participants to gain their sense of the programme.

4. Expected timeframes

Expected timelines and details of delivery are outlined in the table below:

Observing Online Pathway Workshop 1 and Workshop 2:

Activity and Key Responsibilities:

· Initial briefings prior to each workshop, approx. 1 hour each

· Observe 7 online sessions for workshop 1, approx. 2 hours 45 minutes each

· Observe 5 online sessions for workshop 2, approx. 2 hours 30 minutes each

· Debriefings after each online sessions, approx. 30 minutes for each debrief

· Debriefings after each workshop, approx. 1 hour for each debrief

Schedule:

· Pathway workshop 1 online will be delivered over a three week period, commencing on 8th June and concluding on 29th June 2021

· Pathway workshop 2 online will be delivered over a two week period commencing on 21st September and concluding on 5th October 2021

Number of days: 5 approx.

Co-facilitate in-person Pathway Workshop 1 and Workshop 2Observing Online Pathway Workshop 1 and Workshop 2:

Activity and Key Responsibilities:

· Preparatory meetings with co-facilitator prior to each workshop, approx. 1 hour each

· Co-facilitating Pathway workshop 1 in English in Malawi, 3.5 days

· Co-facilitating Pathway workshop 2 in English in Malawi, 3.5 days

· Co-facilitating Pathway workshop 1 in English in Nairobi, 3.5 days

· Co-facilitating Pathway workshop 2 in English in Nairobi, 3.5 days

Schedule:

· Co-facilitating Pathway programme in English in Malawi, dates TBC

· Co-facilitating Pathway programme in English in Nairobi, dates TBC

Number of days: 15 approx.

Total number of days: 20 approx.

Please note: the above terms of reference outlined are dependent on travel restrictions arising from COVID-19. This ongoing situation is being monitored on a regular basis and any necessary changes to the delivery of Pathway will be communicated accordingly.

5. Skills and experience required

The consultant will have

  • Strong facilitation skills and experience of delivering workshop-based leadership / management development programmes;
  • Previous experience of working with NGOs, ideally in a people development capacity, with an understanding of the complexities of managing in the contexts in which Concern works;
  • Previous experience of managing teams;
  • Fluency in English, both written and spoken
  • Fluency in French desirable

6. Lines of Communication

The consultant will report to Louise Barry, Learning and Organisation Development Adviser; responsible for the overall coordination of the Pathway programme.

7. Proposal Timeline

The following timelines will apply:**

· Proposals returned: 7th May 2021

· Consultant selection process to 31st May 2021

· Consultancy commencement: 8th June 2021

Appendix A

Pathway Delivery Outline

Month 1: Phase 1: Registration & Assessment

· Register on to the programme and receive programme guides

· Conduct online assessments, along with their nominated observers

· Meet with line managers to set objectives for the programme

Month 2: Phase 2: Workshop 1

· Attend workshop 1

Months 3 & 4: Phase 3: Application of Learning

· Meet with Line Manager to review learning and agree learning projects and other actions

· Complete learning project

· Complete online learning module

Month 5: Phase 4: Workshop 2

· Attend workshop 2

Month 6: Phase 5: Programme Close

· Meet with Line Manager to review learning and agree personal development plan

· Participate in group presentation to CMT outlining their learning during Pathway

· Receive certificates after completing all programme elements

Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisation, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern

Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies.

How to apply

Expressions of interest should be returned to Consultancies.kenya@concern.net no later than close of business on Friday 7th May, 2021 with subject line of ‘Pathways Consultant

Please include the following:

· CV and details of relevant expertise and previous facilitation experience;

· The proposed facilitation daily fee including VAT where applicable;

· The details of two relevant referees.