International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs.
Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.
To provide Human Resources operational and strategic support to identified Country Programs. To support all aspects of Country Program HR processes by ensuring quality standards in HR are developed and maintained in tandem with the global HR strategy. Manage the internal client relationship with Country teams and ensure a high level of customer satisfaction using problem solving ability, negotiation skills, responsiveness and continual communication.
To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation:
Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.
- Provides operational and strategic HR business partnerships to country teams
- Provides in country technical support to HR staff, coaching with focus on issues related to workplace relations, performance management, leadership development and conflict management
- Together with Country Directors to build capacity of Country HR teams
- Provides training, coaching, and capacity building to HR staff in country offices to ensure consistent application of policies and processes
- Ensures and/or conducts designated compliance trainings within the region as needed and supports Country teams in adherence to compliance and audit recommendations.
- Leads career development activities, including talent identification, capacity assessment and employee development
- Assists local HR staff in implementation of Corporate HR policies and processes
- Provides real time and strategic input as HR designee on Cross Functional Platform
- Supports talent identification, capacity assessment and career development activities in designated country
- Visits countries within their designated area and completes a report for each visit.
- Provides in country support and complete detailed report on ASIS report for each visit.
- Completes/supports in country compliance or safeguarding investigations
- Deployment to emergency response to provide HR support.
- Coordinates with HQ on communication and outreach activities regarding HR projects/initiatives
- Supports and provides guidance on Learning and Development initiatives
- Leads the annual review of compensation and benefit packages for the region ensuring consultation with relevant stakeholders
- Maintains high standards of confidentiality of all employee records and information
Code of Conduct
As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.
If this is a supervisory position, one must set an example of ethical behavior through one’s own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct & Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct & Ethics and International Medical Corps’ policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns.
It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report.
- Typically, a 4-year University degree in related area. Equivalent combination of relevant education and experience may be substituted as appropriate
- 10+ year of relevant and progressive experience working in human resources, including at least 7 years in the NGO industry, providing support to multi international country programs.
- Good knowledge of IT platforms
- Strong technical knowledge of human resources practices
- Leadership & people management experience
- Ability to drive for results
- Project management skills
- Strong interpersonal and customer relations skills
- INGO and field experience
- Language: Arabic and French
- Location: Africa, Middle East or European Time Zone
International Medical Corps is proud to provide equal consultancy opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.