BACKGROUND/IRC SUMMARY: Founded in 1933, the International Rescue Committee (IRC) is a leading international organization working in relief, rehabilitation, protection, post-conflict development, resettlement services and advocacy for those affected by the world’s worst humanitarian crises. At work today in over 40 countries and 26 U.S. cities, the IRC restores safety, dignity and hope to millions who are uprooted and struggling to endure.
Working in coordination with the humanitarian community and the Government of Jordan, the IRC's assistance program for Syrian refugees in Jordan includes both camp-based (Za’atari and Azraq camps) and urban based refugee assistance (Mafraq, Ramtha, Irbid and Zarqa). In the host communities, the IRC's assistance programs focus on the provision of comprehensive GBV prevention and response as well as primary and reproductive health, and economic recovery and development services to urban refugees and vulnerable Jordanians through the operation of two clinics and three women’s centers. The IRC’s Women’s Protection & Empowerment (WPE) program in Jordan focuses on interventions that prevent and respond to gender-based violence (GBV), specifically violence against Syrian and Jordanian women and girls, in the light of the Syrian crisis. The prevention component focuses on raising awareness of the IRC’s WPE services and on starting reflection within communities on the power unbalances and dynamics condoning and perpetuating violence against women and girls. The response component involves providing comprehensive psychosocial support services, including GBV case management and counselling, as well as cash assistance to GBV survivors and for documentation and legal counselling. Activities and services designed to meet the specific needs of adolescent girls and their caregivers and child survivors of GBV are also organized. All the above mentioned urban based activities are implemented in partnership with local organizations. Finally, the IRC WPE Program leads different capacity building initiatives of national governmental and non-governmental organizations and community-based organizations.
Job Overview/Summary: The WPE Coordinator will be responsible for the technical oversight of the WPE program in Jordan, for ensuring donor compliance and for contributing to the development of further WPE programming in Jordan. The position technically supervises an Amman based WPE Senior Manager and WPE Service Delivery Specialist. Both position regularly travel to the filed for monitoring and follow up purposes. Working under the supervision of the Deputy Director of Programs and technical guidance of the WPE Technical Advisor, the WPE Coordinator is based in Amman with frequent and regular travel to program sites in northern Jordan.
· Provide clear technical support, supervision and guidance to the WPE team, relevant partners and cross sector initiatives involving WPE.
· Ensure staff adhere to GBV best-practice and professional standards and principles through technical support, mentoring and capacity building.
· Identify technical gaps in the program and service delivery models and devise solutions to meet those gaps, including modifying existing training resources, developing SOPs, and identifying short-term consultants.
· Develop targeted, tailored capacity building plans for WPE staff and partners, ensuring that training and capacity building meet the highest standards and respond to the respective needs of WPE and partners while reflecting their respective priorities.
· Support the implementation of the Jordan Strategic Action Plan by ensuring that program activities align and contribute to achieving selected pathways of the prioritized signature and core sub outcomes.
· Support collaboration of WPE programming across other IRC sectors including Economic Recovery and Development, Child Protection, Health, Education and Protection.
Partner Identification & Management
· Support the implementation of partners’ programs and activities, and support mapping and identification of new partners, according to the program’s need.
· In close collaboration with the IRC Partnership Department, design capacity building work plan and provide relevant related support to partners to ensure future partners’ agency of the intervention and future sustainability of the activities.
· Ensure active participation in partners’ grant opening/closing and review meetings.
Monitoring & Evaluation
· Working closely with the M&E Coordinator, WPE Senior Program Manager and WPE Service Delivery Specialist, support the development and implementation of ethical and safe monitoring and evaluation systems, including program monitoring tools and the utilization of the GBVIMS.
· Oversee and ensure analysis of results are conducted and guide WPE staff to use these results to enhance program effectiveness and quality.
· Support the use of the IRC’s global Outcome and Evidence Framework, ensuring adherence to theories of change and core indicators.
Grant Monitoring and Business Development
· Support and ensure donor compliance, including appropriate and timely spending of grants to achieve program goals, grant reporting contributions, use and distribution of supplies and resources.
· Lead the development of new business concept notes and proposals for the continuation and expansion of WPE programming in Jordan, in liaison with the WPE Technical Advisor.
· Ensure the submission of timely, accurate and well written donor reports and other reporting requirements for all WPE programming in Jordan, working closely with the WPE Senior Program Manager.
· Work closely and coordinate with IRC other technical unit, logistics, finance and grant staff to ensure timely and compliant program activities and expenditures; including active participation in grant opening/closing and review meetings and participation in bids opening and review.
Staff Management and Development
· Coach, train, and mentor staff with the aim of strengthening their technical capacity, exchanging knowledge within the team and providing professional development guidance
· Technically supervise and mentor the WPE Service Delivery Specialist
· Supervise the WPE Senior Program Manager, and provide necessary technical capacity building and support. The supervision includes communicating clear expectations, setting performance objectives, providing regular and timely performance feedback, and providing documented semi-annual performance reviews.
· As part of succession plan and nationalization goals, identify, train and develop capability and capacity of a national staff to successfully transition role and responsibilities, by end of assignment
· Provide constructive feedback and counsel on appropriate career paths and professional development.
· Promote and monitor staff care and well-being; approve and manage all leave requests to ensure adequate coverage.
· Offer leadership support for successful adherence by staff to IRC’s Global HR Operating Policies and Procedures.
Key Working Relationships:
Position Reports to: Deputy Director, Programs**
Position directly supervises: WPE Service Delivery Specialist, WPE Senior Program Manager (who directly supervises a 4 manager position and indirectly supervise a team of 60 staff)
Other Internal and/or external contacts: **
· Other program coordinators to ensure integrated service delivery and a coherent strategy
· WPE Technical Advisor
· Ensure regular representation of the IRC in all relevant coordination mechanisms (including the SGBV Sub-Working Group, the Protection Working Group, Gender Focal Point Networking)
· Act as focal person and attend meetings of the GBVIMS Task Force.
Education: Advanced degree in Social Work, Women’s Studies, or other related field.
· Minimum of 4 years professional experience in implementation of emergency GBV programming.
· Proven experience supervising staff and providing case management services and support.
· Prior international experience working in emergency settings or insecure environments; regional or in-country experience preferred.
· Proven track record in working with teams, showing high performance in a multi-cultural environment, demonstrating flexibility, and able to handle pressure with professional grace.**
Demonstrated Skills and Competencies:
· Strong program/technical and budget management skills.
· Solid experience with planning, reporting, monitoring and evaluation skills.
· Thorough understanding of gender-based violence response protocols, guiding principles and service provision.
· Strong written and oral communication skills, effective in representation and liaison with external parties.
· Must be capable of applying skills and knowledge in a range of capacities, including direct implementation, advisory functions, training and the transfer of technical knowledge and management skills to others.
· Fluency in English required, Arabic is a strong asset.
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
Working Environment: The position is based in Amman with approximately 35% of time expected spent traveling to the field locations. Living standards are good and the security situation is calm and stable but this could change. Medical, life insurance and retirement package are provided as well as travel to/from post. Housing allowance is provided in Amman. This position is accompanied.
Returning National Candidates: We strongly encourage national or returning national candidates to apply for this position. If you are a national of the Country in which this position is based and are currently located outside of your home country and possess over two years of international work experience, the Syria Response Region has introduced an attractive remuneration package. The package includes competitive compensation, return flight to post, shipping allowance, temporary housing and a relocation allowance. Certain restrictions may apply. IRC strives to attract, motivate and retain qualified national staff in our programs.