Digital Marketing Volunteer Cooperant Mandate - 12 months - Volunteer Cooperation Program

Closing date

ATTENTION: Because of international travel restrictions you must be living in the country of assignement (Jordan for this mandate) at the time of your application.

Please see requirements before applying.

Through its mission, Oxfam is committed to promoting the well-being of children, youth, women and men.

Oxfam has a policy of zero tolerance for any behaviour that contravenes its code of conduct, including sexual harassment, exploitation and abuse, as well as lack of integrity, corruption and fraud.

To achieve this, Oxfam will ensure that it recruits people who demonstrate the same values and expects everyone already working in the organization to share and embody this commitment.

MANDATE CONTEXT Oxfam-Quebec is implementing its new volunteer cooperation program (VCP) entitled « Equality in Action » in close collaboration with Oxfam teams in the countries of intervention. This program will take place over a period of seven years (2020-2027) in thirteen countries and three regions.**

The VCP aims to increase the performance of local partner organizations in developing countries in implementing inclusive, innovative and sustainable development initiatives that will advance gender equality in all 13 countries. The knowledge, capacity and expertise of qualified Canadian volunteers will be leveraged through short and long-term assignments with local partner organizations.

As part of the launch of its VCP, Oxfam-Quebec is seeking to fill mandates that will support Oxfam teams in order to contribute to the development of the program’s implementation plan and annual work plan. Volunteers will also work closely with partner organizations to establish the program’s baseline and define our partnership approach.

MANDATE DESCRIPTION Under the responsibility of the Economic Justice Programme Manager of Oxfam in Jordan, the Digital Marketing Advisor performs her/his mandate to ensure the achievement of VCP results and support the partners within the relevant field of expertise.**

Partner organizations: Leaders of Tomorrow and Oxfam share the same mission of promoting a culture of social innovation in which free speech, human rights, social equality, and educational opportunities are widespread and accessible to all. Leaders for Tomorrow and Oxfam have been working together since 2016 in strengthening and expanding FORSA (The first Arab site for scholarships, training opportunities and study abroad) and developing the online market SouqFann.**

In accordance with Oxfam’s policies, standards and procedures, the Digital Marketing Advisor undertakes the following responsibilities:

Key steps of the mandate

  1. Identify needs with FORSA and SouqFann teams
  2. **In consultation with the two teams develop a plan to:

    • Increase teams capacity in digital marketing – Capacity building plan
    • Improve FORSA and SouqFann performances in digital marketing – Performance improvement plan**
  3. Deliver the Capacity building plan, and support the teams to implement the Performance development plan

  4. Identify, record and disseminate lessons learnt

Expected results

  1. Increased partner’s capacity on digital marketing
  2. Increased performance of FORSA and SouqFann
  3. Increases knowledge about best practises in supporting partners to develop their capacities

*Note: The implementation of the mandate should respect partner’s wishes and vision and all deliverables should be developed in consultation with them and within VCP framework.***

Other responsibilities:

Share and embody Oxfam’s commitment to a zero-tolerance policy against behaviour that violates the code of conduct, including sexual harassment, exploitation and abuse; intimidation; lack of integrity; corruption and fraud.

Participate in development efforts in Canada during and after the mandate by contributing to the dissemination of the program, projects, partners, etc. through testimonials, life stories, photos, quotes, etc.


  • **Be domiciled in Jordan and have

    • Canadian citizenship or Canadian permanent resident status
    • or citizenship of a country in the Middle East other than Jordan **
  • University-level degree in business and/or marketing

  • Experience in digital marketing.

  • Strong communication skills

  • Experience working with

  • SEO (Search Engine Optimization), Algorithms, Content, Keywords

  • User segmentation

  • Paid campaigns

  • Data analysis

  • Professional proficiency in English (mandatory) and Arabic (desirable)

  • Adherence to the mission and values of Oxfam, including the promotion of equality between women and men

  • Ability to work in a team setting

  • Autonomy and initiative

  • Knowledge of the Middle Eastern culture and context (desirable)


  • Living and housing allowances
  • Medical and life insurance
  • Days off (20 days off/year for terms of 12 months or more)
  • Return plane ticket
  • Access to various training courses

How to apply

If this position is of interest to you, please send your application (CV and letter of interest) specifying the mandate/country for which you are applying in addition to your nationality by e-mail to:

Oxfam-Québec subscribes to the principle of employment equity. We thank all applicants for their interest but only those selected will be contacted.