CARE is an international NGO with local staff and community partners in more than 90 countries. We create local solutions to poverty and inequality and we seek dignity for everyone every day and during times of crisis. These solutions have a broad range, from clean water to access to education; from microfinance to ensuring that everyone has nutritious food; from agriculture and climate change to disaster response. CARE puts women and girls at the center of everything we do because they have proven to be the best hope for creating lasting change in the world. Our staff live where they work, which makes us effective at understanding the challenges they face. We’ve been doing this for over 70 years, since World War II. It started with the world’s first CARE Package® of food for the post-war hungry in Europe. Our work today is as important as ever, we believe that poverty and inequality are historic injustices that we can end within a generation, for good. If you share our core beliefs: poverty is an injustice; poverty is solvable; and together, we have the power to end it, join us, and fight with CARE.
CARE is seeking an experienced Deputy Country Director, based in Kabul, Afghanistan who will provide leadership and direction and will be responsible for successfully managing major functions of the Country Office (CO). Reporting to the Country Director (CD), the Deputy Country Director - Program Support (PS) provide leadership within Business Services (procurement Administrative, Transport Service Department, Information and Communication Technology (ICT), Field Operations Coordination (FOC), Human Resources (HR) and other Support systems, processes and functions in line with CARE strategy and vision.
The DCD - PS will work closely with the CD to develop an effective, efficient and results-driven Operations team and will be responsible for operational oversight of CARE Afghanistan (CAFG), including smooth functioning of the units stated above. S/he will supervise the heads of each unit mentioned above. Furthermore, the DCD-PS will be required to play a substantive and essential hands-on role in the development or enhancement of CO systems, policy and processes across the spectrum of all CO departments. S/he will also partner closely with the DCD-Programs.
In this role, the DCD will contribute to strengthening the integration of all PS with the program by working closely with the program team and fostering positive collaboration. The person identified for this role will possess advanced business management skills specifically in the procurement process, excellent team building and people management skills, and an extensive understanding of administrative support processes and compliance requirements. S/he has to demonstrate the ability to make coherent, and sometimes difficult decisions and/or recommendations to ensure support functions are run efficiently and cost-effectively, providing the highest quality services and information to “clients” at all the different levels of CAFG, as well as for individuals, communities, donors and other stakeholders as and when required.
The DCD - PS fosters a values-based organizational culture, ensuring good internal controls and conscientious stewardship of organization resources. S/he will promote a performance-based culture ensuring performance management systems are in place, functional and effective. With CARE’s “People at the Centre of Development” and values-based organizational culture, the DCD-PS is responsible for team building that promotes staff personal and professional development. This requires strong interpersonal skills that will ensure adequacy, integrity, excellent internal controls and the conscientious stewardship of all entrusted resources.
As a key member of the Country Leadership Team (CLT) and Senior Management Team (SMT), the DCD-PS will participate in and be responsible for the strategic leadership and direction in the CO including the promotion of CARE’s “core values” and Gender Equity (GED) efforts. S/he participates in decision and policy-making on strategic issues including financial health and viability, program quality, human resource management, and other organizational priorities and concerns. The DCD - PS has to be an active change manager (both expanding and cutting back).
As this position reports directly to the Country Director, from time to time s/he may act on behalf of the Country Director in his/her absence. The DCD – PS ensures that the staff within the Program Support team are motivated, trained and, that sound policy, effective systems and efficient methods are in place and that a service culture is developed and strengthened.
This is an unaccompanied position, and the operating context in Afghanistan requires the Deputy Country Director to espouse, at all times, the Safety and Security Principles of CARE and comply with Security. The current security rating for Afghanistan is extreme, requiring the DCD – PS to be strong in analysis and able to work closely with field-based national staff.
*A maximum of 50% travel to the field is required for this role.
- Ensure Core Organizational processes are viable and responsive to CO mission and prograramme
- Ensure that procurement processes are executed in a timely manner with the highest standards of business integrity and in compliance
- Responsible for the development, review, and implementation of Policy and Operations Systems
- Develop and maintain a high performing Program Support team, structures, system, and process in all the provincial offices
- Provide strong leadership and team management
- Tracks and troubleshoots business units’ performance ensuring appropriate remedies and adjustment
- Other duties as a member of senior and core management teams.
- Bachelor’s degree in Business Administration, supply chain management, procurement, or related field. Master’s degree preferred
- 8- 12 years’ experience in program support and operations specifically in the procurement process in large international NGO with a minimum of 5 years at the senior leadership position preferably in a hardship location
- Sound knowledge and experience of procurement, including sourcing, analysis, vendor and contract management
- Good knowledge and experience in institutionalizing compliance and accountability system and procedures
- Sound knowledge and hands-on experience of internal and external audit requirements
- Demonstrated skills and motivation towards gender and cultural sensitivities, valuing diversity and championing organizational and staff diversity, upholding the organizational core values
- Demonstrated experience and success in developing operational systems, processes and supporting policy
- Fluent English both written and spoken
- Proven experience in mentoring, training, and delegating
- Fundamental knowledge and use of Peoples Soft and Budgetary Software
- Analytical skills as they relate to business processes
- Demonstrated experience in leading strategic and operational planning.
- Demonstrated leadership and management skills in complex international settings
- Experience in emergency-related activities
- Experience with the management of a diverse workforce
- Excellent negotiation skills
How to apply
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