Posting Title : Head Field Human Resources Office, P4
Job Code Title : Head Field Human Resources Office
Department/ Office : UNRWA - Human Resources
Location : FO Gaza
Posting Period : 21 February 2021-20 March 2021
Job Opening number : 21-HRE-UNRWA - Human Resources-150333-R-FO Gaza
Staffing Exercise : N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Org .Setting And Reporting
The incumbent is responsible to the Deputy/Director of UNRWA Affairs and receives
technical guidance and advice from the Director of Human Resources
Provides strategic advice and support to the Field Director and his/her deputy, managers and
staff on human resources related matters including core HR areas such as recruitment,
appointment, transfer and assignment of Area staff in the Field and temporary staffing
arrangements, management of reassignments and disciplinary issues; provides reports on all
HR related activities; prepares special reports and participates and/or leads special human
resources projects; keeps abreast of developments in various areas of human resources;
designs and implements a comprehensive communication plan whereby the staff and
community are kept abreast of issues related to HR matters;
Manages, supervises and monitors the work of the Field Human Resources Department team
in carrying out all human resources transactions including preparation of personnel actions,
maintenance of staffing tables and processing of contracts; ensures the team's timely response
to all requests on human resources related matter; responsible for setting the Human
Resources strategic plan/vision; provides coaching, mentoring and training to the Field
Human Resources Department staff members;
Ensures the application of Staff Regulations, Rules, Personnel Directives and Instructions,
and other statements of policy governing the duties, obligations, privileges, benefits and
entitlements of Agency staff; provides guidance and assistance to the Office of the Field
Director and Field Departments on related matters and acts as principal point of liaison
between the Director and the Area Staff Unions; provides advice and/or mediates in workrelated
In coordination with departments, programmes and other units plans, develops and
implements recruitment strategies for the efficient and timely hiring and placement of staff
including management of applicable on-line recruitment system, preparation and circulation
of vacancy announcements, development of assessment tools, evaluation of applications,
conducting area staff recruitment campaigns; provides guidance to hiring managers on job
reviews and development of post descriptions; arranges for/or chairs Area staff and non
regular staff Interview Panels and makes consequent decisions or recommendations to the
Field Office Director or his /her assigned deputy; prepares job offers for successful
candidates; reviews and recommends level of remuneration for consultants; coordinates the
placement of interns and volunteers, and administers related issues; manages and improves
the use of area staff rosters utilized in the field; designs, coordinates and provides relevant
statistical information and data on field recruitment activities, effectiveness of media, gender
analysis etc., collaborates with gender experts and provides information to interested groups
regarding employment opportunities;
Reviews and provides advice on interpretation of policies, regulations and rules; administers
and provides advice on salary and related benefits, travel, and entitlements in accordance with
the set staff rules; determines and recommends benefits and entitlements for staff on the basis
of contractual status; supports salary and entitlement surveys; informs and explains to staff in
respect of rights, responsibilities, code of conduct, sexual exploitation and abuse (SEA),
harassment/prohibited conduct policies and difficulties associated with work and entitlements;
Is responsible for the assessment, implementation and evaluation of the Field's Performance
Management System; assists and advises the Field Director and his/her assigned Deputy and
Heads of Departments, Programmes and other units in determining appropriate staff
development plans; maintains confidential central records of the Field Human Resources
processes including grievances and complaints and coordinates their resolution, and where
appropriate liaises with Field Legal Officer/consultant to resolve cases and prepare responses
to requests for Decision Reviews; ensures transparent, fair and consistent application of
disciplinary measures, and reviews and provides advice on policies that would prevent
recurring conflicting situations;
Provides advice to the Field Director and/or his/her assigned deputy regarding HR planning;
participates in the preparation and development of a yearly HR plan and oversees its
implementation; evaluates the outcomes of the plan and takes necessary actions, as required.
Oversees the preparation and delivery of training and development programmes and of staff
mobility programmes to build the capacity of the field staff; evaluates effectiveness and
impact of staff development and career support programmes and recommends ways to
enhance effectiveness and impact;
UN Core Values of Professionalism, Integrity and Respect for Diversity and Core
Competencies of Communication, Working with People and Drive for Results apply by
default. Default managerial competencies may apply.
- Demonstrated in-depth technical knowledge of all aspects of human resources management
with proven analytical skills; commitment to implementing the goals of gender equality as set
out by the Agency;
- Ability to develop clear goals that are consistent with agreed strategies and capability to
monitor and adjust plans and actions as necessary;
- Ability to reach objective and reasoned positions and to articulate these clearly;
- Proven ability in working independently in addition to leading and working as part of a
team, managing their output; and providing advice, coaching and mentoring as required;
- Established skills in building productive internal and external work relationships at all
- Ability to negotiate persuasively a range of problems, to take and defend collaborative
decisions that include sensitive, complex and contentious issues and to advise managers and
staff on different options to meet client needs;
- High level of motivation, initiative and creative thinking; good judgment;
- Ability to work to tight deadlines on multiple tasks, often under pressure;
- High degree of tact, diplomacy and discretion.
For guidance on how to prepare for competency-based interviews: https://careers.un.
Advanced university degree (Master's or equivalent) from an accredited educational
institution in human resources management, business administration, social sciences or
Eight years of progressively responsible and relevant experience in human resources
management including staff administration, recruitment, training and development.
At lease three years of experience as head of an HR Division or team leader in an HR
department, in a large governmental, international or commercial organization, including
experience in developing countries
A minimum of two continuous years of relevant international experience outside UNRWA,
and outside the country(s) of which the candidate is a national or holds citizenship, a passport
or a national identity number
Advanced computer literacy and knowledge of HR database (desirable)
Membership, or eligibility for membership, of a registered HRD professional body (desirable)
Knowledge of UN Rules and Regulations (desirable)
Knowledge of Middle Eastern cultures and employment practices (desirable)
Possession of a driving license, valid for at least two years and recognized by local law
Excellent command of spoken and written English.
Working knowledge of Arabic and/or any other UN language is desirable.
Evaluation of qualified candidates may include an assessment exercise which may be
followed by competency-based interview.
- Type of Contract and Duration: 2 years, with the possibility of further extension.
- The incumbent will be required to reside in the field of assignment and to travel in the
Agency's area of operations in the Middle East, as and when required.
- UNRWA is funded almost entirely by voluntary contributions from UN member states,
regional bodies, business foundations and individual contributions. The mission of UNRWA
is to help Palestine refugees achieve their full potential in human development under the
difficult circumstances in which they live.
For more details on UNRWA, please visit: https://www.unrwa.org/
United Nations Considerations
Staff members are subject to the authority of the Commissioner-General of UNRWA and to
assignment by him or her.
UNRWA is committed to achieving gender parity at all levels of staffing under the current
UN-wide gender agenda and strongly encourages applications from qualified applicants from
At UNRWA, the paramount consideration in the recruitment and employment of staff is the
necessity of securing the highest standards of efficiency, competence and integrity, with due
regard to geographic diversity. All employment decisions are made on the basis of
qualifications and organizational needs. UNRWA is committed to creating a diverse and
inclusive environment of mutual respect. Reasonable accommodation for applicants with
disabilities may be provided to support participation in the recruitment process when
requested and indicated in the application.
UNRWA staff are expected to uphold the highest standards of efficiency, competence,
neutrality, impartiality and integrity. This includes respect for and commitment to human
rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who
fully and unconditionally commit to these values should consider applying for UNRWA jobs.
Candidates will not be considered for employment with UNRWA if they have committed
violations of international human rights law, violations of international humanitarian law,
sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to
believe that they have been involved in the commission of any of these acts. Candidates who
have committed crimes other than minor traffic offences may not be considered for
employment. The Agency may disqualify applicants who have separated for reason of
misconduct, who left a UN Agency while misconduct processes were pending, or who appear
on the UN Sanctions List.
UNRWA is a non-smoking work environment.
Applicants are urged to follow carefully all instructions available in the online recruitment
platform, inspira. For more detailed guidance, applicants may refer to the Manual for the
Applicant, which can be accessed by clicking on "Manuals" hyper-link on the upper right side
of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in
the application according to the evaluation criteria of the job opening and the applicable
internal legislations of the United Nations including the Charter of the United Nations,
resolutions of the General Assembly, the Staff Regulations and Rules, administrative
issuances and guidelines. Applicants must provide complete and accurate information
pertaining to their personal profile and qualifications according to the instructions provided in
inspira to be considered for the current job opening. No amendment, addition, deletion,
revision or modification shall be made to applications that have been submitted. Candidates
under serious consideration for selection will be subject to reference checks to verify the
information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time)
on the deadline date.
How to apply
To start the application process, applicants are required to register at https://careers.un.org/lbw/Home.aspx go to Department and choose UNRWA for UNRWA posts. Only applications received through https://careers.un.org/lbw/Home.aspx will be considered. Due to the large number of applications received, only short-listed applicants will be contacted via e-mail only.
Link to TJO is: