Head of Delegation, Country Cluster Delegation

Closing date

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 192-member National Societies. The overall aim of the IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” The IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.

The IFRC is part of the International Red Cross and Red Crescent Movement (Movement) together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of the IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality. For the next decade the organization will be guided by the principles set out in the IFRC Strategy 2030: Platform for change - global reach, local action.

The IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into several main divisions: (i) National Society Development and Operations Coordination NSDOC); (ii) Global Relations, Humanitarian Diplomacy and Digitalization (GRHDD); and (iii) Management Policy, Strategy and Corporate Services (MPSCS).

The IFRC has five regional offices based in the following locations: (i) Africa Region, in Nairobi, Kenya; (ii) Asia Pacific Region, in Kuala Lumpur, Malaysia; (iii) Middle East and North Africa Region, in Beirut, Lebanon; (iv) Europe Region, in Budapest, Hungary; and Americas Region, in Panama City, Panama.

IFRC also has country cluster delegations and country delegations throughout the world. Together, the Geneva headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.

As part of the Region; the Country Cluster will facilitate cooperation in the area of responsibility and provide direct support to IFRC country offices (if any) and National Societies under the cluster. The office must ensure delivery towards global indicators and producing tailor made plans per country. It may also host outpost technical resources which can be available for the sub-region and beyond. The Country Cluster Office should ensure effective Movement coordination, per country under its responsibility and as a Country Cluster Office will promote communications, provide a platform for cooperation within its scope of action and strengthening relations with national, regional and International organizations based in the area. The Country Cluster office will draw support from the regional office as required to deliver support for the NSs and will ensure regional coherence and consistency on the IFRC delivery. The country cluster office will promote country centered longer term programming, provide a platform for cooperation and learning, provide technical support in the countries, and manage the performance of the secretariat staff in the countries in its responsibility.

As part of the IFRC Europe Region, the Moscow Country Cluster delegation focuses on providing operational and institutional support to the National Societies in Russia and Belarus. The office will support longer-term programming, provide a platform for regional cooperation and learning, perform representational and partnerships functions focusing on liaising with the host governments, provide technical support to the National Societies and manage the performance of the Secretariat staff.

The Head of Country Cluster (Russian Federation and Belarus) is the Secretariat representative for countries covered by the office, with clear management authority and responsibility.

Under the guidance and leadership of the Regional Director, s/he is accountable for developing the Secretariat’s strategy to support the National Societies of the two countries, covering the key tasks set out below and as updated from time to time.

Job duties and responsibilities

Strengthening National Societies (NS) to deliver services and to advocate on behalf of vulnerable people

· Lead the Federation Secretariat team to organise and manage the support to the National Societies, represent the Federation Secretariat and maintain good relations with all NSs and participating NSs involved in these countries;

· Understand the needs and concerns of all NS working in these countries (including participating NS) and ensure that IFRC continuously provides relevant strategic and operational support to the national societies;

· Ensure that Secretariat delivers and provides quality support to national societies and that core programmes are properly planned, managed and monitored; and that capacity development opportunities are fully explored;

· Ensure that evaluations of Federation supported programmes are carried out according to project/programme plans and that lessons are effectively shared;

· Lead resource mobilisation for the Federation Secretariat and NS programmes in these countries for the region and for global activities of the Federation and the NS.

· Support the NSs in their plans to strengthen their strategic plans, financial sustainability, volunteer growth and international cooperation capacities


Coordinate, cooperate, and form strategic partnerships

· Develop and maintain high level strategic dialogue with Government of Russia on global and regional humanitarian issues and cooperation with IFRC including support to negotiations on Red Cross law and resource mobilization.

· Develop and maintain high level engagement with Interparliamentary Assembly and Secretariat of CIS countries.

· Facilitate cooperation and coordination in all programmes and operations between the host NSs, participating NSs and ICRC to ensure the most effective mobilisation and utilisation of resources across the geographical area of focus;

· Build effective cooperation and partnerships with a wide range of partners and stakeholders in government, civil society, academia and the private sector.

· In coordination with the regional Partnership and Resource Development team, support the NSs to develop concrete Partnerships, Development and Humanitarian Diplomacy objectives.

· Ensure that Federation policies, procedures, guidelines and quality standards are well known and complied with;

Support global IFRC initiatives

· Working with NS and Governments covered by the cluster, particularly to build global alliances and develop interest in and support to the regional and global work of the IFRC. **

· Support the conclusion and implementation of Memoranda of Understanding (MoUs) for international humanitarian and development cooperation with these Governments and NS. **

· Support and lead global partnerships with Governments and institutions in these countries, in close consultation with the concerned NS. **


Develop effective humanitarian diplomacy

· Monitor and analyse political, economic and social trends in these countries for planning purposes and for keeping the Federation Secretariat and partners informed;

· Formulate policy objectives for advocacy, communications and external relations for these countries in line with Federation global priorities;

· Represent to IFRC at national, regional and international events taking place in these countries – also at meetings which are of global relevance.

· Provide assistance to NSs to enhance the auxiliary role in the humanitarian field and to develop effective humanitarian diplomacy, communications and external relations, and ensure that these build on and promote Federation priorities;

· Ensure effective cooperation with ICRC and IFRC membership in the countries in representation and advocacy work.

Response to disasters

· Provide effective support, including technical advice, to ensure that appropriate disaster preparedness and response mechanisms are established in each NS and IFRC office, both to facilitate effective disaster response, coordination with national response mechanism and to build on and strengthen NS capacities in this area;

· Ensure that national resources from these countries are made available rapidly and efficiently to support Federation disaster response;

· Work with the Regional Emergency and Crisis team on the management of international appeals and international response coordination where and when appropriate.

Management of People and Secretariat resources in the region.

· Ensure that an effective and relevant organisational structure is in place for effective support of National Societies in these countries;

· Manage all staff under his/her authority - including those in the Country Cluster Office as well as in the countries under his/her responsibility;

· Ensure the application of all established HR policies and procedures, and that staff hired in country are employed in accordance with local laws and practices;

· Implement the Federation Secretariat's gender and diversity policies;

· Ensure dissemination of the Code of Conduct for Staff to everyone under his/her authority.

Finance and Risk Management

· Ensure sound financial management of the Secretariat's programming in these countries, that effective budget planning is in place, and that programmes operate within approved budgets.


· Ensure the quality and timeliness of the reporting of the Federation Secretariat's programming;

· Maintain regular management reporting to the Regional Director.


Ensure that the Office maintain a comprehensive and effective 24/7 security management that will have a positive impact on, and enhance, personnel as well as assets safety and security.

Ensure all IFRC (and other RCRC) personnel, assets, and operations under IFRC responsibility are adequately protected and that identified security risk are mitigated and much as possible.

Ensure that the security management system is adequately to ensure that IFRC Duty of Care and legal liabilities are respected.

Undertake security risk assessment of Federation operations according to the needs to ensure compliance with the Federation's Minimum-Security Requirements (MSR). This includes Office, Residential and Site security coordination.

Develop and update appropriate security plans and procedures in accordance with MSR and ensure that the security plans are well known and complied with monitor and evaluate compliance with mandatory IFRC safety & security trainings (e.g. e-learning programs).

Respond 24/7 to IFRC or RCRC-related security incidents/emergencies/crises to safeguard personnel, assets, and operations.

Monitor and analyse security, political and socio-economic situation, and identify security related trends and issues that affect the Federation and RC/RC Movement.

Establish and maintain internal and external security related contacts and participate in security meetings both internally and externally with ICRC, UN, local authorities, NGO's and embassies as required.

Advise staff on coordinating actions required to deal with security sensitive situations and if required the management of critical incidents.

Follow up on security incidents, ensure correct reporting to Security Unit.

Ensure that appropriate country specific security briefings and debriefings is provided to Federation and PNS personnel and visitors entering or exiting the country and others as required.

Position requirements:




· Post-graduate (i.e., Master’s. degree or equivalent) in social sciences/development studies, strategic/programme management, management studies or other relevant discipline**

· 10+ years work experience in managing operations for humanitarian aid organisation and or development cooperation organisation**

· Minimum of 5 years of experience at a senior management level**

· 5 years of work experience including management in a Red Cross/Red Crescent National Society, IFRC or ICRC**

· 5 years’ experience of proven high-level communication skills backed by proven track record in programmes management**

· Proven results-based experience on relationship management and resource mobilisation

· Proven experience in people management

· Proven record of security regulations implementation

· Proven experience in governance and leadership support

· Proven experience of acting in a representational role and maintaining donor and partner relations

· Strong management and organizational skills, including ability to delegate authority and responsibility

· Good intercultural communication skills

· Ability to work in a cross cultural and cross functional environment

· Strong financial management skills

· Excellent interpersonal negotiations skills, including ability to effectively communicate a vision, solve problems and manage conflict

· Computer literate and proficient in Microsoft Office

· Proven people management skills in a multi-cultural environment and strong track record of developing people

· Understanding of and commitment to the IFRC’s mission and values

· Drive change and improvements and ability to deliver strategies in a challenging environment

· Fluently spoken and written English


· IMPACT course or equivalent knowledge**

· Proven experience of working in the region**

· Fluent spoken and written Russian**

· Good command of another IFRC official language (Arabic, French and/or Spanish) or language relevant in the region**


How to apply

Please apply through the below link: