Consultant for the Development of an M&E Framework for RCCE Coordination - COVID Response

Closing date


iMMAP is an international nongovernmental organisation that provides information management services to humanitarian and development organizations. Through information management, we help our partners target assistance to the world’s most vulnerable populations. Our core philosophy is that better data leads to better decisions and that better decisions lead to better outcomes. iMMAP’s critical support to information value chains helps to solve operational and strategic challenges of our partners in both emergency and development contexts by enabling evidence-based decision-making for better outcomes.


COVID-19 is a global health crisis, an information crisis and increasingly a wider socio-economic crisis. One of the major learning of the past decade, from the West Africa Ebola outbreak to natural disasters and complex emergencies, is the critical need to engage communities from the very beginning of a response.

For humanitarian responses to be effective and have long-term positive impacts, humanitarian organizations need to work collectively to ensure a community-centered approach at all levels of a response. This means: facilitating access to life-saving information and essential services; proactively enabling the participation of affected communities in relief efforts; ensuring decisions at all levels within the humanitarian architecture are taken and adapted according to community feedback, concerns and priorities, as well as social insights; and supporting local responders to lead responses whenever possible. Such approaches help build trust with communities and local gatekeepers, increase the uptake of protective and health seeking behaviors, and ultimately ensure sustainability of humanitarian work. Living up to our 2017 IASC commitments on Accountability to Affected Populations as well as core protection and localization principles is now more critical than ever.

To meet the growing demand from partners at country, regional and global levels to provide robust coordination and technical support, IFRC, UNICEF and WHO are working towards the establishment of a Risk Communication & Community Engagement (RCCE) Global Collective Service in support to the public health and humanitarian response.

Description of Duties

Purpose of the consultancy

The COVID 19 RCCE Global Strategy is currently being revised. It will have four strategic objectives summarized here: (a) strengthen coordination, (b) improve the quality of community engagement approaches, (c) generate evidence about community perspectives to inform decisions, and (d) reinforce local capacity and local solutions.

In order to ensure proper monitoring and evaluation of the new RCCE strategy, the purpose of the

consultancy is to develop an M&E framework in consultation with IFRC, UNICEF and WHO at regional and global levels. It should build on existing indicators developed as part o the RCCE Collective Service, as well as RCCE indicators from the Strategic Preparedness and Response Plan (SPRP) as well as the Global Humanitarian Response Plan (GHRP). It will combine process indicators as well as outcome/impact indicators (NB. Outcome/impact indicators will be largely drawn from an ongoing piece of work conducted by Dalberg).

For the M&E framework to be useful and effective, it will need to be aligned and coherent with different M&E processes managed by multiple stakeholders, and the list of indicators will need to be kept to a realistic number to ensure they are properly and accurately monitored.

Key deliverables

  • Review and analysis of existing indicators currently collected by the three lead agencies, as well as through the SPRP, GHRP and the RCCE Collective Service (4 days).

  • Consultation with the three lead agencies at global and regional level, as well as with GOARN and OCHA (for the GHRP) (6 days)

  • Develop an M&E framework to be annexed to the revised RCCE strategy (5 days)

  • Contribute to the potential revision of the indicators in the SPRP, GHRP as well GOARN for the RCCE pillar (5 days)


  • Master’s degree in relevant field, with at least 10 years of professional experience in humanitarian response and/or public health.

  • Thorough experience with and knowledge of principles and current approaches to monitoring and evaluation in public health and humanitarian programmes, using both quantitative and qualitative methods.

  • Experience with managing multi-stakeholder processes at different levels.

  • Work experiences with the Red Cross/Red Crescent Movement and the United Nations desirable.

  • Excellent analytical skills with strong drive for results and capacity to work independently

  • Proficiency in written and verbal English language.

Personnel is expected to conduct itself in a professional manner and respect local laws, customs and iMMAP’s policies, procedures, and values at all times and in all Countries.

iMMAP has zero-tolerance for sexual harassment, exploitation and abuse, human trafficking, child abuse and exploitation. Any violations of these principles and policies will be treated as serious misconduct.

iMMAP is an Equal Opportunity Employer regardless of background.

How to apply

PLease apply through iMMAP Careers: https://careers.immap.org/jobs/88/