Crisis Response Intern

Closing date

Contract length: 6 months

Location: home-based

Travel: none

Start date: ASAP

Deadline for applications: 20 September 2020

Reporting to: Crisis Response Program Manager

The Role

The Crisis Response Intern will work closely with the Crisis Response Program Manager, Project Coordinator and wider Crisis Response team. S/he will support the team on a daily basis, with a focus on the internal processes necessary for the effective planning, coordination, and compliance of activities.

This is a wide-ranging position touching on all aspects of TWB’s humanitarian work, involving regular engagement with team members around the world. We are looking for a dynamic team player who enjoys supporting others effectively, and is able to think on their feet and propose solutions to the challenges that arise in a fast-moving environment.


In an emergency, TWB provides language support to facilitate vital two-way communication between the people affected and humanitarian responders. This happens both remotely and on the ground. Remotely, TWB works with a global network of linguists to translate text, audio and audiovisual content from and into the languages of crisis-affected people. We also provide information, guidance, and language mapping support to humanitarian organizations. On the ground, country program teams offer a range of support, from research and training to glossary development and pictorial communication tools. We are also leading the development of machine translation for marginalized languages. This has the potential to shift the power dynamic in emergencies and international development contexts, placing control of communication and information access in the hands of the people in need of support.


  • Support the planning and delivery of program activities such as webinars, research, data collection, monitoring, etc.

  • In sudden-onset emergencies, support the Crisis Response Program Manager with fact finding, partner outreach, proposal drafting, team mobilization and other key activities

  • Assist the Crisis Response Program Manager to ensure that project documentation is accurate, clear and compliant

  • Support the Crisis Response Program Manager and country teams to maintain the Crisis Response Team Drives, project management tools and Community Relationship Management records

  • Provide general administrative support as required, including preparing written documentation, filing, note-taking, arranging meetings, etc.


The Crisis Response Intern should have a strong sense of initiative and an interest in language in humanitarian action. S/he should be enthusiastic about the importance of increasing access to knowledge through language. The right candidate is an energetic team player and multitasker who agrees with TWB´s basic beliefs and values and who can work virtually with team members based throughout the world.

  • Strong writing skills in English, and excellent spoken English

  • Proficiency in French; proficiency in other languages relevant to humanitarian action a plus

  • Excellent administrative and organizational skills; experience with financial record-keeping a plus

  • Proficiency with MS Word and Excel, email and other computer packages; willingness to explore new technologies

  • Capacity to work independently to achieve agreed targets

  • Flexible and able to innovate to find creative solutions

  • Strong interpersonal skills

  • Previous experience in project support in non-profit organizations, particularly in development and/or humanitarian action, a plus

  • Experience with client relationship management (CRM) systems a plus

About Translators without Borders

Translators without Borders believes that everyone has a right to give and receive information in a language and format they understand. We work with nonprofit partners and a global community of language professionals to build local language translation capacity, and raise awareness of language barriers. Originally founded in 1993 in France (as Traducteurs sans Frontières), TWB translates millions of words of life-saving and life-changing information every year.

Core Values

Translators without Borders employees and volunteers are people who believe passionately about the value of this work and take personal responsibility for achieving the mission. Translators without Borders’ mission and organizational spirit embody the core values established in its strategic framework:

Excellence: As the leading voice for communicating humanitarian information in the right language, Translators without Borders is a leader in the translation industry and in the non-profit sector.

Integrity: Translators without Borders believes that every person, whether it’s the people who we serve, our volunteers or our staff, has value, deserves respect and has inherent dignity.

Empowerment: Translators without Borders believes in using language to empower people around the world to control their own development and destiny.

Innovation: Translators without Borders recognizes and celebrates the power of innovation to address humanitarian and crisis issues around the world.

Sustainability: Translators without Borders recognizes that meeting our mission necessitates establishment and maintenance of a solid financial and organizational infrastructure.

Tolerance: Our staff and volunteers are highly knowledgeable and skilled; value each other, our partner and our recipients; create a supportive work environment; and, conduct themselves professionally at all times.

Translators without Borders is an equal-opportunity employer, committed to diversity and inclusion, and encourages qualified candidates of all genders and from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization.

How to apply

To apply click here