Consultancy - Safeguarding and PSEA

Closing date


CAUT is looking for a consultant/consultants to conduct a Safeguarding policy and procedure review as well as training on Prevention of Sexual Exploitation and Abuse and Safeguarding for two local implementing partners of an ECHO funded intervention. The training should involve a general training for all staff members of the CARMA (Cash Assistance in Re-Emerging Markets in Syria) intervention as well as a training of trainers (ToT) for a selected group of staff members. Training is anticipated to take place in October/ November 2020, either through face-to-face or remote modality depending on COVID-19 restrictions and base country of selected consultant(s).


Vulnerable Syrian households are threatened by multiple protection and basic needs-related risks: unmet health, shelter and food security needs, adult and adolescent men's exposure to degrading/hazardous jobs, child labour, women and girls' double burden, and high levels of debt. In addition, the outbreak of the novel coronavirus (SARS-CoV-2), provoked a global health and economic crisis which substantially increased HH’ vulnerability and needs. In response to the protracted and acute needs, CARMA aims to provide 1) life-sustaining basic assistance through multi-purpose cash grants and 2) emergency cash assistance to respond to the economic shock caused by the shutdown of businesses and interrupted employment, and 3) hygiene items through in-kind distributions to reduce the transmission risk.

The areas of intervention are: Rural Damascus, Homs, Hassakeh and Aleppo

During its project duration from 1st of August 2019 until 28th of February 2021, CARMA aims to achieve the following three results:

  • Result 1: Vulnerable IDP, returnee, host community, and refugee households are enabled to sufficiently and continuously meet their basic multi-sectoral needs.
  • Result 2: Vulnerable IDP, returnee, host community and refugee households affected by the COVID-19 pandemic are enabled to meet their acute basic and hygiene needs.
  • Result 3: Vulnerable IDP, returnee, host community, and refugee households are provided access to services to meet their wider protection needs and assistance delivery systems of the consortium are strengthened.

CAUT is implementing CARMA as lead organisation, with CACH as technical partner and two local implementing partners. CAUT and CACH (C-AT-CH) assure compliance and provide technical assistance. DKH and Cordaid are co-funding the action and also provide technical support.

As part of Result 3, CARMA aims to strengthen the capacity of Syrian implementing partners in order to ensure that partners can achieve project results but also can successfully implement the protection mainstreaming strategy developed for the CARMA intervention. Trainings are foreseen on the following topics: 1.) Protection Mainstreaming in Cash-Voucher Assistance (CVA), 2.) Safeguarding and Prevention of Sexual Exploitation and Abuse (PSEA) and 3.) Safe Identification and Referrals.


The consultancy covers approximately 22 days in October/ November 2020. The consultancy should provide support and training on Safeguarding and PSEA as defined under Result 3 of the CARMA intervention.

The overall objective of the consultancy is to ensure highest quality of implementation in the field of safeguarding and PSEA to ensure protection of beneficiaries.

Specific objectives of the consultancy
The consultancy aims to build capacities of Caritas Syria and GOPA and provide input and guidance for improvement of safeguarding mechanisms.

A. Review of existing safeguarding policy, procedures and practices of CARMA implementation partners
B. Training and capacity building on Safeguarding and PSEA for staff members of local implementing partners

  • General training for all CARMA staff
  • Training of Trainers for selected staff members


A. Review of safeguarding procedures
a. Review of existing policies, SOPs, Feedback and Complaint Mechanisms
b. Meeting with core stakeholders (management, HR responsible, etc.) and field staff on safeguarding practices (online and/or on site)
c. Compile Safeguarding Assessment Report focusing on strengths and weakness and giving recommendations for policy, SOPs and practice improvement

B.Training on safeguarding
a. Development of training outline for safeguarding awareness training. Training should be i.a. based on UNICEF ‘Training of Trainers on GBV: Focusing on Sexual Exploitation and Abuse ’; legal frameworks of GBV and Safeguarding, PSEA in humanitarian contexts and IASC core principles. Topics covered should include definitions of gender and GBV, legal frameworks of GBV, SEA in humanitarian contexts and core principles of the code of conduct (organisational specific).
b. Development of Training of Trainers (ToT) allowing participants to deliver general safeguarding awareness training:

  • Training should provide more advanced content than the safeguarding awareness training
  • Empower participants to facilitate and deliver training (facilitation methods/ contents/ etc.)

c. Share training outline and content with CAUT for approval
d. Pre-training assessment of implementing partners' staff
e. Delivery of training in two project locations (Aleppo and Damascus) as per set training schedule (general awareness training in two locations, ToT in Damascus) if possible, otherwise remote training modality
f. Post-training assessment of participants

C. Write and submit training report summarizing number of participants and attendance, pre and post test results of participants and potentially flag additional training needs.


Confidentiality of information: All documents provided to the consultant(s) and all data collected must be treated as confidential and used solely for the purpose of this consultancy.

Ownership of data, findings & products: CAUT retains full ownership of all data, findings, and products produced as part of this consultancy.

Support by CARMA partners: All relevant documents for the consultancy will be shared with the consultant. Travels in Syria will be facilitated by implementing partners/ CAUT/ CACH staff. Relevant contacts of other stakeholders will be shared upon request.

Distribution policy: Intended users of all deliverables are implementing partner teams, CAUT/ CACH, Cordaid, DKH and other donors of the CARMA intervention.


The consultant is required to have extensive experience in Safeguarding, Protection and PSEA and provision of trainings and as well as training of trainers.

Eligible applicants:

  • Must have the right to enter a contractual agreement with Caritas Austria.
  • Must have no history of legal proceedings related to fraud, corruption or safeguarding of children and/or vulnerable adults
  • Should be preferably be based in Syria and/ or have experience in remote capacity building and training modalities
  • Must have access to internet, laptop, conference call tools, etc. for remote consultancy modalities

This assignment will require a consultant with the following qualifications and experience:

  • Master degree in a relevant field and at least three years of professional experience in the sectors of protection mainstreaming, safeguarding.
  • Experience in setting-up and reviewing Safeguarding policies and procedures within humanitarian settings with proven track records in delivering professional results.
  • Knowledge of Syrian context and related policy frameworks and strategies relevant for safeguarding.
  • Excellent time management skills and resourcefulness with strong attention to detail.
  • Proven experience in development of trainings on safeguarding and PSEA and delivering interactive and participatory trainings.
  • Excellent facilitation and interpersonal skills.
  • Excellent oral and written English skills.
  • Full proficiency in Arabic to deliver trainings in Arabic is considered necessary


Overall the consultancy foresees approx. 22 days of engagement (depending on travels to and within Syria and training modalities).

  • Selection: September 2020; receipt of application & selection/contracting

  • Preparatory Phase: October 2020; approx 7 days

    • Preparatory briefing with CAUT, CACH and local implementing partners

    • Familiarization with Safeguarding Policies and Procedures of local implementing partners and review of their feedback and complaint mechanisms

    • Preparation of training outline and content – general training and ToT

  • Training phase: Oct/Nov 2020; approx. 12 days (depending on modality)

    • Discussion and introduction of local partners

    • Finalization of training outline

    • Trainings (remote or on-site) in Aleppo and Damascus incl. pre and post assessment of trainees

  • Closing Phase: Nov 2020; approx. 3 days

    • Preparation of training report

    • Finalisation of safeguarding and assessment report


The consultant is expected to provide the following deliverables:

  • Safeguarding Assessment Report based on existing policies and SOPs of both partner organisations and practices, providing insight on strengths and weakness and recommendations for policy and SOPs review for internal of CARMA consortium member (max. 10 pages).

  • Training Outline and Content to be approved by CAUT

  • If on-site, 2 days Safeguarding and PSEA Awareness Training in both Aleppo and Damascus for all staff members of CARMA intervention.
    Remote Trainings require different modalities and time frames (max. hours per session/ per day, max. number of participants, etc.)

  • Additional Training of Trainers for selected staff members (dates, modality and required days to be decided jointly by consultant and CAUT) **

  • Training Report to be approved by CAUT, including summary of workshop content and pre and post assessment of participants (max. 6 pages)

All deliverables shall be written in English, except trainings which should be delivered in Arabic (see qualifications).

How to apply

Qualified applicants are requested to submit their application incl. a draft work plan, financial proposal and relevant references to with the subject line ‘CARMA – Consultancy Safeguarding’ by 21st of September 2020. In order to ensure a fair selection process, we cannot respond to requests for further details or clarifications.

We look forward to receiving your application!