Program Coordinator, Operations, Global Vaccines Delivery

Closing date



CHAI Overview

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit:

CHAI's Global Vaccines Delivery Program

Immunization is a powerful tool for saving lives and improving health outcomes globally. Each year, national immunization programs reach 22 million infants in sub-Saharan Africa alone, and since the Expanded Program on Immunization (EPI) was launched in 1974, two to three million deaths have been averted each year, globally. For every dollar invested in immunization, there is a US$16 return, making it one of the most cost effective public health interventions available. However, despite these tremendous successes, significant gaps still remain, with 2 million children (primarily in lower-income and lower-middle income countries) dying each year from vaccine-preventable diseases, and an estimated 20 million children still under-immunized.Since 2010, the Clinton Health Access Initiative (CHAI) has worked to save lives and reduce the burden from vaccine preventable diseases by improving access to immunization services in resource-limited setting. CHAI does this by strengthening national immunization programs at the country level, and leveraging that experience to improve the global immunization ecosystem.

CHAI's vaccines program closely supports the national immunization programs in 13 focus countries - Cameroon, Ethiopia, India, Indonesia, Kenya, Lao PDR, Lesotho, Nigeria, Tanzania, Uganda, Sierra Leone, PNG and Vietnam - and also engages with global stakeholders such as Gavi, WHO and UNICEF to inform global policies and practices.

Position Overview

CHAI’s vaccine program has been growing significantly in size and complexity, and we are seeking a highly motivated and resourceful individual with outstanding organizational and communication skills, and ability to follow through and get things done with limited structure. The candidate must be able to work collaboratively in a fast-paced, multi-cultural environment. The Program Coordinator will be part of the Global Vaccines Delivery team (>25 staff) and supports the overall CHAI vaccines program team (~150 people across the 13 country program teams). Through this work, the program coordinator will have a unique exposure to CHAI's distinctive approach to delivering impact and will learn about to broad array of critical issues to increase access to immunization in resource-limited setting.

The location for this position is Kigali, Rwanda. A successful candidate will need to be able to participate in team meetings across multiple time zones and to travel to other locations as relevant to work. 5-10% international travel is expected. This position reports to the Operations & Finance Manager within the Global Vaccine Delivery Program.


  1. Develop and maintain tools & processes to facilitate program communication, coordination & management; e.g.

  2. Coordinate and support regular communication and coordination process with vaccines country teams and within global vaccines team

  3. Maintain and develop program coordination resources (e.g., program distribution lists, program and global team calendars)

  4. Coordinate calls with many parties (internal and external) across multiple time zones, take meeting notes, and facilitate follow up on action items

  5. Support Regional Managers with providing country support e.g., by developing coordination tools and developing vaccines onboarding materials

  6. Work with hiring managers to plan for and effectively onboard new hires oAct as the safety & security focal point for the global vaccines team

  7. Plan, coordinate and support several global and program-wide vaccines team meetings each year

  8. Responsible for all logistical aspects (e.g., arranging the meeting venues and accommodation, tracking related expenses)

  9. Support process to develop meeting agenda and preparations

  10. Identify, organize and facilitate access to valuable internal and external knowledge for the vaccine program; e.g.,

  11. Develop and update internal references (e.g., frequently used country data)

  12. Synthesize and disseminate news relevant to the vaccines program broadly, and support the development and distribution of technical newsletters

  13. Manage program’s resource library and shared folders

  14. Support internal knowledge management efforts

  15. Help prepare strong updatesand reports to donors and CHAI management regarding vaccines work across all geographies; e.g.,

  16. Help manage the process

  17. Develop and disseminate resources for effective updating and reporting

  18. Consolidate, edit and review reports

  19. Support internal routine donor reporting processes e.g., coordinating the collection of donor engagement updates across all teams

  20. Contribute, in collaboration with global team colleagues, to the successful planning and execution of select programmatic projects. Examples may include:

  21. Provide research and analytical support

  22. Develop influential presentation materials work for Ministries of Health or global policymakers

  23. Support evaluation and documentation of results and impact from CHAI's work in immunization

  24. Support development of donor reports or proposal

  25. Support vaccines team management's efforts to strengthen program processes, effectiveness and team cohesiveness

  26. Nurture an inclusive, high-achieving work environment for all members of the Vaccines team

  27. Support team survey and implementation of improvements to team processes, communication and collaboration (within global team, between global and country teams, across the program team)

  28. Develop and coordinate the execution of new approaches within the realm of communication, coordination, and knowledge management

  29. Plan team-building activities to promote strong team morale and successful collaboration


  • Outstanding academic credentials (with at least a Bachelor degree)
  • Minimum 2 years’work experience
  • Excellent organizational skills with attention to details
  • Ability to be effective and flexible in a fast-paced environment, to handle multiple tasks simultaneously, and to set priorities appropriately
  • Excellent written and verbal communication skills, and the ability to communicate effectively with people of varied professional and cultural backgrounds and across distributed teams
  • Strong work ethic, supported by commitment and follow-through
  • Strong problem-solving skillsand a mindset of continuous improvement
  • Entrepreneurial mindset, the ability to work with limited structure, be resourcefuland the ability to take initiative in proposing and implementing new ideas
  • High level of proficiency in Microsoft Office, particularly Outlook, Excel, PowerPoint and Word
  • Previous administration/logistics or operations coordination experience is considered to be a plus for this position

How to apply

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