Associate Information Management Officer – GIS Specialist

Closing date

UNHCR, the UN Refugee Agency, is offering an IICA full time position within the External Relations Unit in Khartoum, Sudan Representative Office.

The UNHCR Data Transformation Strategy 2020-2025 envisions that by 2025 UNHCR becomes a trusted leader on data and information related to refugees and other persons of concern, thereby enabling actions to protect and to empower persons of concern. The Strategy stipulates investing in four complementary priority areas: data management and governance; information systems; capacities and skill development; and culture for evidence-informed decision-making. The strategy envisages data and information management functions in UNHCR carried out in a complementary and inter-linked manner between Headquarters Divisions and Services, Regional Bureaux, Country Operations and key external partners, including persons of concern.

Under the direct supervision of the (Snr) DIMA Coordinator/Deputy Director/Head of Service/Deputy Representative or other IM staff or designated manager, the Associate Information Management Officer supports data and information management activities in the relevant country[1] and regional offices.

They are part of a team of data and information management staff (depending on office configuration) and support coordination among staff working on information and data management activities and liaison with Headquarters/Region/Country on data related issues.

Information and data management staff are responsible for coordinating, planning and delivering on data and information activities for all UNHCR operational contexts, responses and populations of concern, including providing coordination and leadership in partnerships on data with all stakeholders - including persons of concern. They serve the entirety of UNHCR staff and activities, including protection, programme, operations, external relations and executive management for evidence-informed planning, advocacy, and coordination. They are key in ensuring multi-stakeholder, multi-sector, and multi-country activities are provided with robust and meaningful data and information to support planning, funding and advocacy efforts. This includes both internal and external assessments, regional and country-based planning and monitoring activities such as the COPs, CRRF, RRPs, HNOs, HRPs, and Cluster Plans.

Information and data management covers the assessment, design, implementation and evaluation of data and statistical related activities. This includes assessment of the information landscape; definition of information and data needs; design of data and information activities, including data collection, analysis, storage and dissemination; implementation of data and information management activities; and monitoring and evaluation of data management activities. The focus is largely operational data along with financial and HR data related to assessment, planning, monitoring and evaluation. This is the data, information and analysis needed to deliver robust and comprehensive assessments and evaluations, and to support results-based planning, monitoring and reporting implemented by UNHCR and by its partners.

Depending on if they are located in HQ, regional or country offices, the role of the data and information management staff is to provide the necessary quality assurance and technical support for the full range of the data and information management and analysis activities to countries and regional offices; to ensure these process are in accordance with technical standards for data and information management; and to undertake regional or country data and information management (definition, collection, analysis, storage and dissemination) activities. In addition they are responsible for coordinating HQ and external support to the country and regional offices, to liaise with relevant bodies on relevant data and statistical matters; to monitor the quality of data and information management activities in country/regional or HQ; to design and implement global, regional or country-based data strategies and systems; to ensure data and information activities are implemented in according with data privacy policies, global data sharing agreements and data protection regulations; to communicate the status, value and importance of data; to provide the data, information and analysis needed for global analysis; and to identify risks and opportunities based on insights derived from data.

UNHCR is a global organisation dedicated to saving lives, protecting rights and building a better future for refugees, forcibly displaced communities and stateless people. Every year, millions of men, women and children are forced to flee their homes to escape conflict and persecution. We are in over 125 countries, using our expertise to protect and care for millions.

Title: Associate Information Management Officer – GIS Specialist

Duty Station: Khartoum, Sudan

Duration: through 31/12/2020

Contract Type: UNOPS International Individual Contractor – IICA 1

Closing date: 07 April 2020

Start date: ASAP.


Coordinate data and information management activities:


  • Assisting/leading the GIS team in the preparation, conception, and production of static/interactive maps
  • Identifying map information needs.
  • Ensuring produced maps meet the requirements, branding and standers of UNHCR
  • Assisting/leading in Geo-data collection, monitor accuracy of data collected, field mapping exercises, camps infrastructure mapping and supporting quality control
  • Maintain confidentiality of data
  • Cross check data collected in the field, ensure regular updates.
  • Participate in GIS working group and IM working group if requested.

Coordinate data and information management activities:

  • Participate in the data and information management team and activities.
  • Contribute to the design and implement Geo-data strategies and GIS.
  • Assist the data team and others communicate the status, value, and importance of data.
  • Support the collection, storage, management and protection of Geo-data.
  • Support consolidation of data systems, including the interoperability of operational data and systems.
  • Ensure consistency of data and results for country, global and regional analysis, including cross border analysis and response.
  • Support the coordination with HQ, external and regional partners on data and information management efforts
  • Take part in relevant IM/GIS networks (internal and external) on refugees. IDPs, etc and related issues.
  • Support data security, data protection and responsible data-sharing.

Support offices with data and information management:

  • Support the monitoring of data and information management activities in offices for integrity, veracity, reliability and credibility and compliance with policies.
  • Provide GIS/mapping technical and training support to operations.
  • Support assessments and situational analysis process with analytical frameworks, data collection, and analysis (standards, methodologies).
  • Support planning process (standards, methodologies) with data and statistical analysis and quality assurance on Theories of Change and indicators.
  • Support monitoring by providing quality assurance to the monitoring methodologies, data collection and analyses.
  • Review and assess country or region-specific data systems and needs; provide recommendations to regional bureau.

Undertake data and information management activities at the Global/Regional/Country level:

  • Help consolidate data and information for country, regional and global analysis.
  • Support analysis for comparative country, regional and global analysis, including political and socio-economic trends.
  • Support by creating maps to cross-country assessments and situational analysis, such as in regional RRP situation or/and COP.
  • Support the analysis of trends concerning changes at the outcome and impact levels.
  • Develop information management products such as maps, maps templates, and dashboards.
  • Help ensure data is curated and stored in data registries and libraries in accordance with standards.
  • Undertake geospatial, statistical analysis and Geo-data analysis.
  • Assisting to Provide population movement tracking systems and other population data systems.
  • Support web-based data portals.
  • Support solutions for meeting ‘communication with communities’ information and data needs.

Work in close collaboration with:

  • All staff to further data literacy and assists in interpretation the data;
  • Registration staff regarding the use of individual and personally identifiable data collected or managed by UNHCR;
  • Programme staff on the data and information aspects of assessment, targeting and monitoring (three most data driven aspects of the OMC);
  • Cluster coordinators and partners on data and information needs in UNHCR-led cluster operations;
  • Inter-agency staff on the development, coordination and monitoring of country and/or regional responses plans;
  • Operations coordinators and reporting officers on the design and delivery of data and information management products for internal and external consumption;
  • Sectors technical experts on the methodologies, formats, storage and dissemination of sectoral data and information, including cross sector analysis.
  • Senior management to understand and serve their information and knowledge needs.
  • Perform other related duties as required.


Essential minimum qualifications and professional experience required

  • 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree, field of Education:

Social Science; Statistics; Information Management;

Physical Science; Economics; Data Science;

Geography; GIS; Engineering;

Demography; Computer Science; or other relevant field.

  • Knowledge of GIS and geospatial systems and techniques.
  • Experience/Knowledge of static and interactive map production, remote sensing, satellite imagery and geographic multi-criteria analysis.
  • Excellent skills and experience in ESRI suite software: ArcPro, ArcMap, ArcGIS Online.
  • Experience in data sharing, data management and data analysis.
  • Excellent skills and experience in data visualization, graphic design and relevant tools such as Adobe illustrator, InDesign, etc.
  • Excellent computer skills in Microsoft office particularly MS Excel.

Desirable qualifications

  • Knowledge of analytical software packages (R, SPSS, Stata, Tableau, Power BI, etc.).
  • Experience in mobile data collection (ODK, ONA, KOBO).
  • Experience with relevant software such as SQL server, SPSS, ProGres.
  • GIS tech for demographic.
  • Knowledge of machine learning.
  • Knowledge of international protection, human rights and international humanitarian law.
  • Knowledge of national and international statistical systems.

Functional Skills

  • DM-Data collection methodologies;
  • DM-Data Management;
  • DM-Database Design & Development;
  • MS-Data Collection Analysis;
  • DM-Metadata Creation & Management;
  • MS-Statistics Analysis
  • DM-Open Source Software & Data;
  • DM-Population census and econometrics;
  • DM-Protection Data Management Systems;
  • DM-ArcGIS (Geographic SP-Topographic Surveying Information System);
  • SP-Mapping Software;
  • DM-Cartographic Skills;
  • SP-Design tools such as Global Positioning System (GPS)
  • PR-Cluster Information Management Tools, Resources and Approaches;
  • PG-Needs Assessment and Response Analysis;
  • DM-Data governance, quality assurance and preservation
  • DM-Data Interoperability
  • DM-Data science methodologies
  • DM-Development of and revision of data standards
  • DM-Qualitative data analysis
  • DM-Quantitative data analysis

Competency Requirements

Core Competencies:

  • Accountability
  • Communication
  • Organizational Awareness
  • Teamwork & Collaboration
  • Commitment to Continuous Learning
  • Client & Result Orientation

Managerial Competencies:

  • Empowering and Building Trust

Cross-Functional Competencies:

  • Analytical Thinking
  • Innovation and Creativity
  • Technological Awareness


The IICA will be based in Khartoum, Sudan with travel to other states within Sudan.


Monthly fees range betweenUS$5,000 – US$7,000, depending on the level of expertise of the candidate. Daily subsistence allowance for travel within Sudan will be payable as applicable.

How to apply

Interested applicants should submit their letter of motivation, Personal History Form (PHF) and CV to indicating [Associate Information Management Officer – GIS Specialist] in the subject of the email.

Personal History Forms are available at PHF Form / Supplementary Sheet.

  • This an international officer vacancy. Sudanese Nationals are not eligible to apply.

  • Only short-listed candidates will be notified.

  • Female candidates are strongly encouraged to apply

  • Candidate Assessments may include a written examination followed by a Competency Based

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.