Associate Shelter Cluster Coordinator

Closing date

UNHCR, the UN Refugee Agency, is offering an IICA full time position within Programme Unit in El Fasher, Sudan Sub-Office.

In complex humanitarian emergencies and natural disasters where UNHCR is designated as the Shelter Cluster (SC) Lead Agency under the Cluster Approach, the Associate Cluster Coordinator performs a dedicated coordination, strategy development and advocacy function. The Associate Cluster Coordinator (Shelter) reports directly to the UNHCR Head of Operations in Darfur who has regional accountability for the performance of UNHCR as Cluster Lead Agency. Also, the Associate SC coordinator liaises with the Global Shelter Cluster Coordinator who has global responsibility for the performance of UNHCR as Global Cluster Lead Agency.

The Associate Cluster Coordinator (Shelter) effectuates UNHCR's commitment to work within the framework of the Inter-Agency Standing Committee (IASC) and the Cluster Approach. The Associate Cluster Coordinator (Shelter) is expected to perform UNHCR's lead role in the SC and to impartially represent the interests of the members of the Shelter Cluster, including the provision of active support, as applicable, to sub-national clusters which may be coordinated by other Agencies. As a result, the Associate Cluster Coordinator (Shelter) leads an Inter-Agency team in an environment that requires high standards of accountability and demonstrable leadership, coordination, negotiation and conflict resolution skills, and in which the principles of partnership and collaboration are essential. The Associate Cluster Coordinator (Shelter) represents the SC in Inter-Cluster Coordination mechanisms. S/he ensures appropriate cross-sectoral coordination with other related clusters such as WASH, Protection and others, advocates for shelter in the humanitarian response, leads the mainstreaming of early recovery activities in the Shelter Cluster, and spearheads the integration of cross-cutting issues into the work of the Shelter Cluster, especially age, gender, diversity, HIV, environment.

UNHCR is a global organisation dedicated to saving lives, protecting rights and building a better future for refugees, forcibly displaced communities and stateless people. Every year, millions of men, women and children are forced to flee their homes to escape conflict and persecution. We are in over 125 countries, using our expertise to protect and care for millions.

Title: Associate Shelter Cluster Coordinator

Duty Station: El Fasher, Sudan

Duration: through 31/12/2020

Contract Type: UNOPS International Individual Contractor – IICA 1

Closing date: 07 April 2020

Start date: ASAP.



  • Develop a SC Strategy in a consultative process with SC partners including the local government and ensure that the shelter response is driven by this strategy. Update as appropriate the SC Strategy: ensure proper linkages with new displacements, durable solutions, peacebuilding, refugee return and reintegration and development efforts. Ensure that appropriate transitional measures are in place for handing over to recovery and development actors.
  • Provide coordination services, including meetings, in line with the Principles of Partnership, ensuring that cluster coordination is inclusive, consultative and results-oriented.
  • Ensure coordination with government counterparts and other relevant authorities.
  • Ensure that contingency planning and emergency preparedness measures are updated and developed.
  • Ensure the establishment and maintenance of the cluster structure including the cluster core documents as defined by the Global Shelter Cluster guidance: Strategy, Technical Standards, and Factsheet.
  • Lead, coordinate and conduct within the SC or at Inter-Cluster level shelter needs assessments, including participatory assessments.
  • Provide transparent strategic direction to development of common funding criteria, resource mobilisation and prioritization within the SC for inclusion in Humanitarian Response Plans, durable solutions, other appeals and pooled funds processes.
  • Coordinate the delivery of shelter training activities for SC members, other local partners, relevant authorities, and civil society.
  • Ensure that the shelter response is informed by appropriate relevant Technical Standards including among others Sphere, and good practice.
  • Ensure appropriate collaboration with shelter response-related clusters of Education, Health, Logistics, Protection and WASH in the work of the Shelter Cluster.
  • Coordinate the integration of cross-cutting issues in the work of the Shelter Cluster, including age, gender, environment, diversity.
  • Through Cluster-wide consultative processes, provide input into the development of global shelter policy and standards led by the Global Shelter Cluster.
  • Ensure that the SC has a functional information management strategy and mechanism to report and share information within the Shelter Cluster, with the other clusters, with the government, with the overall humanitarian community including donors, with UNHCR internal mechanisms, and with the Global Shelter Cluster.
  • Ensure that the SC produces analytical shelter reports, including the Factsheet; Promote that information on affected population is disaggregated by sex and age.
  • Promote and ensure monitoring and evaluation of the impact of operations carried out by cluster members and the performance of the coordination team.
  • Appraise the performance of any directly supervised personnel of the SC coordination team.
  • Identify core advocacy concerns for the SC through a consultative process: develop joint cluster/ inter-cluster initiatives to ensure regular and consistent advocacy.
  • Represent UNHCR in the meetings and fora related to the functions.
  • Perform other related duties as required.

Essential minimum qualifications and professional experience required

  • 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree, field of Education:

  • Architectural Engineering;

  • Civil Engineering;

  • or other relevant field.

  • Knowledge of the Humanitarian reform process and the role of the humanitarian community (UN System, Red Cross Red Crescent Movement, and NGO), preferably in shelter. Knowledge of current humanitarian issues. Good knowledge of shelter-related technical guidelines and standards. Good communication skills.

Desirable qualifications

  • Applied knowledge in UNHCR mandate, its policies and priorities in relation to IDPs, shelter and NFI. Demonstrated expertise in program management and reporting requirements.

Functional Skills

  • IT-Computer Literacy;
  • MS-Drafting, Documentation, Data Presentation;
  • SP-CAD/CAM Computer-Aided Design & Manufacturing;
  • SP-Sphere Handbook;
  • MG-Crisis/Emergency Relief Management;
  • SP-Shelter Assessment including: survey/implementation/monitoring/evaluation/coordination;
  • SP-Autocad software;
  • SP-Design tools such as Global Positioning System (GPS);
  • SP-Shelter and Site Planning Technical Guidelines and Standards.

Language Requirements


  • Excellent oral and written communication skills in English are mandatory. Knowledge of Arabic is desirable.

Competency Requirements

Core Competencies:

  • Accountability
  • Communication
  • Organizational Awareness
  • Teamwork & Collaboration
  • Commitment to Continuous Learning
  • Client & Result Orientation

Managerial Competencies:

  • Empowering and Building Trust
  • Judgement and Decision Making
  • Managing Performance

Cross-Functional Competencies:

  • Analytical Thinking
  • Technological Awareness
  • Political Awareness


The IICA will be based in El Fasher, Sudan with travel to other states within Sudan.


Monthly fees range betweenUS$5,000 – US$7,000, depending on the level of expertise of the candidate. Daily subsistence allowance for travel within Sudan will be payable as applicable.

How to apply

Interested applicants should submit their letter of motivation, Personal History Form (PHF) and CV to indicating [Associate Shelter Cluster Coordinator] in the subject of the email.

Personal History Forms are available at PHF Form / Supplementary Sheet.

  • This an international officer vacancy. Sudanese Nationals are not eligible to apply.

  • Only short-listed candidates will be notified.

  • Female candidates are strongly encouraged to apply

  • Candidate Assessments may include a written examination followed by a Competency Based

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.