Monitoring, Evaluation and Learning (MEL) Manager - Rural Resilience
About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.
Program / Department Summary
Nigeria is the most populous country in Africa, and its influence spreads across the continent. Yet, inequality and insecurity have consistently undermined Nigeria's development. Mercy Corps Nigeria was established in 2012 to respond to these challenges. The Nigeria team is headquartered in Abuja, in the Federal Capital Territory (FCT), with offices throughout Nigeria. With a strong and growing team of over 200 staff, Mercy Corps is currently serving over 600,000 beneficiaries across the country with programming in Lagos in the South; Kaduna, Benue, Nasarawa and Plateau in the Middle Belt; Kano, Yobe and Borno in the North. Programs include girls' education and financial inclusion, community peacebuilding, market-based livelihoods and a multi-sector humanitarian response that has a strong emphasis on WASH, Shelter, Cash and Protection. With the vision of a Nigeria in which all people are empowered, engaged, resilient and secure, Mercy Corps Nigeria focuses on the root causes of conflict, governance, humanitarian response, and market systems development.
Working with a diverse funding base that includes the United States Agency for International Development (USAID), UK Department for International Development (DFID), United Nations (UN), European Commission (EC), European Humanitarian Aid and Civil Protection (ECHO), Global Affairs Canada (FKA DFATD), and several foundations, Mercy Corps empowers people to recover from crisis, build better lives and transform their communities for good. In 2019, Mercy Corps intends to pursue the five-year, $30 million USAID-funded Rural Resilience Activity in Nigeria's northeast. The purpose of the Rural Resilience Activity is to sustainably move people out of chronic vulnerability and poverty. The Rural Resilience activity will enable individuals and communities to engage in strong and sustainable market systems rather than continuing to rely on humanitarian assistance, and faltering with each new shock. To achieve this purpose, the Activity will have four components and four cross cutting elements:
- Component 1: Provide up-to-date evidence for selection of market systems, livelihoods and employment opportunities that contribute to inclusive and resilient growth and improved nutrition.
- Component 2: Stimulate market systems growth and diverse economic opportunities (Pull activities).
- Component 3: Build capacity to take advantage of market systems opportunities (Push activities).
- Component 4: Sequencing, layering, integrating (SLI), and collaborative learning to improve activity effectiveness, sustainability, and scale.
General Position Summary
The MEL Manager will support the Rural Resilience Activity on a full-time basis. The general duties and responsibilities of the MEL Manager are to provide oversight of project-level monitoring and evaluation activities within the program, ensuring the quality of the program's MEL activities, information management via the programs reporting system (which may be tied with Mercy Corps' proprietary Tola systems), and geographic information systems (GIS), where applicable.
The MEL Manager's role is to also oversee and ensure coordination of the various technical areas across the MEL staff of the Project, and other relevant Project staff and components. The MEL Manager is responsible for the capacity building and mentoring strategy for program staff on themes related to monitoring, evaluation, accountability, reporting and learning.
Essential Job Responsibilities
- Set-up the MEL system, including all tools and data collection processes for program activities.
- Develop and review frequently the Project's MEL Plan including Data Management Plan
- Oversee the implementation of the MEL System.
- Plan and lead all MEL activities including the baseline, midterm and final evaluations, and develop standards for data collection.
- Supervise all sub-contractor involved in data collection activities including the baseline, midterm and final evaluation teams, and review their standards for data collection.
- Train project team members and partners on their ME&L responsibilities
- Direct manage MEL staff in day-to-day MEL activities, as well as provide technical oversight of additional MEL staff located in field offices.
- Update MEL and project management systems to reflect program progress and needs; enforce proper usage of these systems by program staff.
- Collect, analyze and validate information and data on the performance indicators
- Present data analysis and periodic reporting in consultation with technical staff
- Ensure that lessons learned throughout the project are captured and communicated to internal and external stakeholders through appropriate channels
- Liaise with various stakeholders and project-related donors on relevant program MEL concerns.
- Take on overall responsibility for project reporting including Weekly, Monthly, Quarterly, Annual, Final and ad-hoc reports.
- Address any other task assigned by the COP/DCOP
- Given the nature of the work, staff are expected to be flexible and may be asked to carry out duties which are not specifically listed above. The job description may be revised after discussion between the staff member and the organization.
- Develop the capacity of the team, deepen understanding of their roles and assist with career development.
- Assist team members with information, tools and resources to improve performance & reach objectives.
- Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.
- Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
- Ensure compliance with security procedures and policies as determined by country leadership.
- Proactively ensure that team members operate in a secure environment and are aware of policies.
- As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries
- Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Reports Directly To: Deputy Chief of Party
Works Directly With: Program Sector Managers, Program Managers, Reporting & Communications Officers, Chief of Party, Finance, and Operations teams. Coordinates with HQ Program Performance team and the Technical Support Unit.
Knowledge and Experience
- Master's degree or higher in Monitoring and Evaluation, Agriculture, Statistics, Economics, or Business Administration;
- A minimum of five (5) years of demonstrated experience in managing performance monitoring plans, evaluation, collaboration, learning, and adapting (CLA) approach (preferably with knowledge of USAID's CLA approach), and an understanding of agriculture production, market systems and livelihood programming; and
- At least (5) years of practical experience in using monitoring, evaluation and learning activities to inform activity implementation and results.
- Experience with ArcGIS or other geographic information system preferred but not required.
- Ability to prepare clear and concise reports.
- High degree of computer literacy; Excel and Word skills are essential.
- Ability to manage and meet deadlines.
- Ability to work independently on multi-task load.
- Excellent Communication and organizational skills.
- Fluency in written and oral English. Must be able to read and interpret documents,
and communicate with others as necessary to perform job duties effectively.
- Able to perform job specific mathematics with experience in statistical analysis and statistical software.
- Experience in experimental design of evaluations.
The ideal candidate will have a strong curiosity for understanding and working effectively within the complex cultural, political, security and social environment of Nigeria. He/She will be an excellent communicator, multi-tasker, and able to work in ambiguous situations. He/She will be a tolerant and flexible individual able to work in difficult and stressful environments and follow procedures. The successful candidate will be focused on team-building and capacity-building of national staff; be a strategic thinker, have strong skills in design monitoring and evaluation of development programs and maintain a sense of humor.
Living Conditions / Environmental Conditions
The position is based in Abuja. Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.
Fostering a diverse and open workplace is an important part of Mercy Corps' vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.