USPSC Program Operations Assistant (Multiple Positions)

Job
from US Agency for International Development
Closing date: 27 Apr 2020

SOLICITATION NUMBER: 720FDA19B00097
ISSUANCE DATE: October 28, 2019
CLOSING DATE AND TIME: April 27, 2020, 12:00 P.M. Eastern Time

SUBJECT: Solicitation for U.S. Personal Service Contractor (USPSC)

Dear Prospective Offerors:

The United States Government (USG), represented by the U.S. Agency for International Development (USAID) Office of U.S. Foreign Disaster Assistance (OFDA), is seeking offers from qualified U.S. citizens to provide personal services as a Program Operations Assistants (POAs) under a United States Personal Services Contract (USPSC), as described in the solicitation.

Submittals must be in accordance with the attached information at the place and time specified. Offerors interested in applying for this position MUST submit the following materials:

  1. Complete resume. In order to fully evaluate your offer, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.
(b) Specific duties performed that fully detail the level and complexity of the work.
(c) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.
(d) U.S. Citizenship
(e) Optional: How did you hear about this opportunity? (FedBizOpps, OFDA Jobs, Career Fair, etc.).

Your resume must contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information must be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

  1. Supplemental document specifically addressing the Quality Ranking Factors (QRFs) shown in the solicitation.

  2. USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted. AID 309-2 is available at http://www.usaid.gov/forms.

NOTE REGARDING DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBERS AND THE SYSTEM FOR AWARD MANAGEMENT

All USPSCs with a place of performance in the United States are required to have a Data Universal Numbering System (DUNS) number and be registered in the System for Award Management (SAM) database prior to receiving an award. You will be disqualified if you either fail to comply with this requirement or if your name appears on the excluded parties list. The selectee will be provided with guidance regarding this registration.

NOTE: As of March 28, 2018, all new SAM.gov entity registrations will now require a signed notarized letter identifying the authorized Entity administrator for the entity associated with the DUNS number. Additional information on the format of the notarized letter and where to submit can be found via the below Federal Service Desk link:

https://www.fsd.gov/fsdgov/answer.dosysparm_kbid=d2e67885db0d5f00b3257d3...

Offerors can expect to receive a confirmation email when offer materials have been received. Offerors should retain for their records copies of all enclosures which accompany their offers. Your complete resume and the supplemental document addressing the QRFs must be emailed to:

OFDA Recruitment Team
E-Mail Address: recruiter@ofda.gov
Website: www.OFDAjobs.net

Any questions on this solicitation may be directed to OFDA Recruitment Team via the information provided above.

Sincerely,

Renee Newton
Contracting Officer

DUTIES AND RESPONSIBILITIES

• Assist the Division Director and Deputy Division Director with the implementation of HPGE’s strategy with international organizations (IOs), NGOs, and other partners worldwide for all functional areas, and especially in the areas of coordination and organizational effectiveness.
• Assist in responding to inquiries, perform outreach services, and facilitate their access to OFDA staff. Prepare background information to support requests for information on OFDA programs from internal and external inquiries.
• Participate in the preparation of background research, memoranda, and briefing papers for OFDA and other parts of USAID on humanitarian work streams.
• Provide support to HPGE for a wide range of administrative functions.
• Draft a variety of documentation, correspondence, and reports involving humanitarian policy and global outreach to ensure regular engagement is maintained with identified key individuals and organizations. Track trends in interagency and Public International Organization relationships and keep the Division Director and Deputy Division Director informed at all times.
• Facilitate communications between OFDA divisions and with various offices within USAID for team-specific work stream developments and activities through information products and engagement.
• Assist with ensuring that all steps involved in managing humanitarian coordination files and relationships are performed, i.e., data entry, file maintenance, and close communication with relevant OFDA or other USAID staff, as needed.
• Track program reports from grantees and ensure reports are received in a timely manner.
• Assist with reviewing program reports to ensure that program objectives are achieved on humanitarian coordination initiatives. Provide grantees with feedback on reports, and share reports with appropriate team members.
• Help track trends with IOs and award processes internal and external to the agency, including any special language pertaining to International Disaster Assistance funding for IOs.
• Assist with ensuring consistency in the grant management process across partner
agencies.
• Assist in analyzing engagements and providing recommendations for OFDA.
• Provide oversight of action plans that guide and inform staff and senior leadership of the progress of various humanitarian coordination projects, relationships and work streams.
• Sign-up for and serve as needed, on Washington-based RMTs, which provides services and support to DARTs deployed in response to disasters. The duties on RMTs will be varied.
• Serve as OFDA after-hours duty officer on a rotational basis, for approximately one week every six months.
• As appropriate, for cross-training purposes to enhance operational awareness, may serve on temporary detail, not to exceed six months. Duties performed, while on detail, will be directly related to the duties and responsibilities outlined in the scope of work.
• As needed, may serve on temporary detail within the office to meet operational needs during staff shortages, not to exceed six months. Duties performed, while on detail, will be aligned with the Team’s existing duties and responsibilities as well as directly related to the scope of work provided.
• As needed, serve on DARTs which may require immediate (within 24 hours) deployment overseas for an extended period of time.

MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION

EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION
(Determines basic eligibility for the position. Offerors who do not meet all of the education and experience factors are considered NOT qualified for the position.)

Bachelor’s degree with significant study in, or pertinent to, the specialized field (including, but not limited to, international relations, political science, and disaster management) and a minimum of three (3) years of relevant work experience with the USG, Private Voluntary Organization (PVO)/NGO, IO, or UN Agency.

OR

Master’s Degree with significant study in, or pertinent to, the specialized field (including, but not limited to, international relations, political science, and disaster management) and a minimum of two (2) years of relevant work experience with the USG, Private Voluntary Organization (PVO)/NGO, IO, or UN Agency.

EVALUATION AND SELECTION FACTORS
The Government may award a contract without discussions with offerors in accordance with FAR 52.215-1. The CO reserves the right at any point in the evaluation process to establish a competitive range of offerors with whom negotiations will be conducted pursuant to FAR 15.306(c). In accordance with FAR 52.215-1, if the CO determines that the number of offers that would otherwise be in the competitive range exceeds the number at which an efficient competition can be conducted, the CO may limit the number of offerors in the competitive range to the greatest number that will permit an efficient competition among the most highly rated offers. FAR provisions of this solicitation are available at https://www.acquisition.gov/browse/index/far.

SELECTION FACTORS
(Determines basic eligibility for the position. Offerors who do not meet all of the selection factors are considered NOT qualified for the position.)
• Offeror is a U.S. Citizen.
• Complete resume submitted. See cover page for resume requirements. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements.
• USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.
• Supplemental document specifically addressing the Quality Ranking Factors (QRFs) submitted.
• Ability to obtain and maintain a Secret up to Top Secret/Sensitive Compartmented Information level clearance as provided by USAID.
• Ability to obtain a Department of State medical clearance.
• Must not appear as an excluded party in the System for Award Management (SAM.gov).
• Satisfactory verification of academic credentials.

QUALITY RANKING FACTORS (QRFs)
(Used to determine the competitive ranking of qualified offerors in comparison to other offerors. The factors below are of equal value. The evaluation of QRF responses will also take into consideration the quality of written responses. Aspects of written responses including, but not limited to typos, grammatical errors, spelling errors, and incomplete sentences will be factored into the evaluation process.)

QRF 1 Experience as a liaison between teams and divisions, demonstrated excellent interpersonal skills and ability to coordinate across teams. Experience serving as point of contact and providing assistance to office personnel on travel, procurement, human resources matters, and/or other requests for administrative action;

QRF 2 Demonstrated ability to multitask and perform a variety of tasks and functions concurrently while maintaining attention to detail, in high stress environments, completing tasks within limited timeframes and with limited direction;

QRF 3 Demonstrated ability to communicate effectively in person and in writing through the preparation of clear and concise reports, memoranda, meeting notes, and other official documents;

QRF 4 Demonstrated experience preparing documentation, maintaining tracking systems to monitor and update status of actions or documents, and maintaining electronic databases and files; and

QRF 5 Ability to work with and to support a team, and to engage with a diverse array of individuals and organizations involved in disaster response/preparedness/ mitigation and humanitarian assistance, including U.S. Government agencies, international organizations, nongovernmental organizations, and host governments.

BASIS OF RATING: Offerors who meet the Education/Experience requirements and Selection Factors will be further evaluated based on scoring of the QRF responses. Those offerors determined to be competitively ranked may also be evaluated on interview performance and satisfactory professional reference checks.

Offerors are required to address each of the QRFs in a separate document describing specifically and accurately what experience, training, and/or education they have received as it pertains to each factor. Be sure to include your name and the announcement number at the top of each additional page. Failure to address the selection factors and/or Quality Ranking Factors may result in not receiving credit for all pertinent experience, education, and/or training.

The most qualified offerors may be interviewed and required to provide a writing sample. OFDA will not pay for any expenses associated with the interviews. Professional references and academic credentials will be evaluated for offerors being considered for selection. Note: Please be advised that references may be obtained independently from other sources in addition to the ones provided by an offeror. OFDA reserves the right to select additional offerors if vacancies become available during future phase of the selection process.

The Offeror Rating System is as Follows:
QRFs have been assigned the following points:
QRF #1 – 8 points
QRF #2 – 8 points
QRF #3 – 8 points
QRF #4 – 8 points
QRF #5 – 8 points

Interview Performance – 40 points
Satisfactory Professional Reference Checks – 20 points
Total Possible Points: 100

How to apply:

SUBMITTING AN OFFER

Offers must be received by the closing date and time at the address specified in the cover letter.
Qualified individuals are required to submit:

  1. Complete resume. In order to fully evaluate your offer, your resume must include:
    (a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.
    (b) Specific duties performed that fully detail the level and complexity of the work.
    (c) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.
    (d) U.S. Citizenship
    (e) Optional: How did you hear about this opportunity? (FedBizOpps, OFDA Jobs, Career Fair, etc.).

Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information should be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

  1. Supplemental document specifically addressing the QRFs shown in the solicitation.

  2. USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted. AID 309-2 is available at http://www.usaid.gov/forms.

Additional documents submitted will not be accepted.

By submitting your offer materials, you certify that all of the information on and attached to the offer is true, correct, complete, and made in good faith. You agree to allow all information on and attached to the offer to be investigated.

False or fraudulent information on or attached to your offer may result in you being eliminated from consideration for this position, or being terminated after award, and may be punishable by fine or imprisonment.

To ensure consideration of offers for the intended position, please reference the solicitation number on your offer, and as the subject line in any email.

DOCUMENT SUBMITTALS
Via email: recruiter@ofda.gov