Senior Manager - Safe Healing & Learning Spaces

from International Rescue Committee
Closing date: 30 Nov 2019

The IRC has been present in Bangladesh since 2017 and obtained registration with the NGOAB in March 2018. Since the IRC obtained registration in March 2018, it has moved quickly to expand its integrated emergency health and protection response through both direct and partner-based programming focused on primary healthcare, women’s protection and empowerment, sexual and reproductive health, gender-based violence and child protection. Recently IRC has also introduced two new programs: Protection Rule of Law (PROL) and Education.

IRC will continue working in both the camps and host community, while meeting the significant needs in both refugee and host populations, as already existing vulnerabilities are compounded with cyclical monsoon and cyclone seasons that impose additional threats to the lives and protection of those refugees as well as vulnerable host populations. IRC will grow over time its geographic coverage within Cox bazar and to other parts of the country, thus expand its’ networks and partnerships around emergency preparedness and response work, reach beyond the Rohingya refugees, also targeting the vulnerable host groups in Cox Bazar and other parts of Bangladesh.

Purpose of the Role

The role will be responsible for overseeing the implementation of Safe Healing and Learning Spaces (SHLS) including SAFE (Supporting Adolescents and their Families in Emergencies) curriculum to facilitate access to gender and age-appropriate psychosocial support, Social Emotional Learning, child and adolescent skills for life and learning, and support to caregivers. (S)he will work closely with the IRC’s CP Case Management team, as well as Women’s Protection & Empowerment (WPE) and Health programs and partner organizations to strengthen delivery of child protection interventions in an integrated manner.

Highlights of Key Responsibilities

Technical Quality

• Under the guidance of the Child Protection Coordinator, support the implementation of IRC’s CP prevention and response strategy in Bangladesh, ensuring that needs and priorities for programming and advocacy are in line with the context, needs, and gaps on the ground

• Ensure core child rights principles are adhered to, including child participation

• Organize and facilitate SAFE curriculum roll out, management of SHLS, Social Emotional Learning, and parenting skills to CP program staff, including frontline SHLS/ SAFE staff and volunteers

• Provide continuous technical and capacity building support (such as training, practice mentoring, contextualization of guidelines) to SHLS/SAFE staff to support implementation of IRC Safe Healing and Learning Spaces activities, based on needs and context priorities, to strengthen delivery of programming in line with needs, guidelines, best practice, and community feedback and accountability mechanisms

• Lead the assessment and evaluation processes of SHLS facilities in line with needs and gaps in the field, and in consultation with community members, including children

Program Management and Implementation

• Oversee delivery of SHLS and SAFE projects including development of detailed project implementation plan aligning with internal and donor budget and donor approved proposal; ensure that a spending plan is in place for effective budget management, develop procurement plan to ensure timely delivery of necessary goods and supplies in accordance with IRC and donor regulations

• Support the development of project proposal related to CP strategy of Bangladesh and contribute in production of high quality donor report, capture lesson learnt and success stories to capture the impact created on the ground

• In close collaboration with MEAL Coordination, support the development and implementation of MEAL framework to ensure quality monitoring and evaluation of program activities, beneficiary reach, protection trends, and donor reporting. Based on learning from the field, identify recommendations to strengthen SHLS and SAFE work with CP Case management, education, WPE, and Health staff to implement recommendations

• Assist in the recruitment, onboarding and coaching of staff in the SHLS and SAFE programs

• As relevant, develop, maintain and/or initiate partnerships with community based organizations, international and local NGOs, UN Agencies, potential and current donors and relevant Government Ministries to support IRC programming. Provide the technical evaluation of potential partners.

• Consistently and dedicatedly monitor/assess the safety and security of field teams; promptly reporting concerns or incidents to IRC management and liaising with community leaders and other external parties as required to maintain/enhance the security environment for IRC program

Coordination & Representation

• Actively participate and contribute in Adolescent and Youth Working Group (YWG) and build productive relationships with other actors to better understand the context, needs and priorities around child protection to inform or guide the next steps

• Actively participate in CP and education coordination meetings, task forces, and build productive relationships to address child protection, building CP and education mechanisms, and strong collaboration and cross-sector working

Budget management

• Develop and manage budget plans, spending plan, procurement plan and operating budget forecast and advise on donor budgeting for SHLS and SAFE activities and ensure proper procedure that promote donor retention

• Development of SHLS budget plans and ensure proper monitoring and budget tracking of expenditures

• Other duties as assigned by the supervisor to enable and develop IRC programs

Major Challenges

• Building the capacity of a team from the bottom up

• Adapting and rolling out the SAFE curriculum for the Bangladesh context

• Cascading the curriculum in host community


• Implementation of IRC’s SHLS and SAFE curriculum with good technical quality and training of staff.

• Contextualization and adaptation of SAFE curriculum for IRC Bangladesh.

• Continuously build the capacity of the SHLS and SAFE staff team in core CP competencies and SHLS and SAFE curriculums, ensuring strong technical knowledge as well as capacity as trainers and facilitators. Provide hands on coaching and mentoring

• Development of comprehensive project and budget management and report procedure

• Work openly and collaboratively with colleagues in WPE, Health and Education, looking to leverage IRC’s strengths through combined approaches that serve the needs of girls, boys and their caretakers


• Excellent professional track record with at least 3 years of preferable international management level experience working in child protection in emergency / humanitarian program implementation in conflict or immediate post conflict environments. Education experience would be a major plus

• At least 2-3 years of project management experience including staff management, budget management, partnership management experience. Experience in staff capacity development and team building experience is required

• Experience in effectively dealing with international and headquarters staff, as well as donor agencies, government officials, and other NGO’s; ability to work with a broad spectrum of people

• Good experience in SHLS approach

• Prior experience working with Rohingya communities an advantage

Competencies: Knowledge, Skills & Abilities

• Strong writing and analytical skills, including ability to communicate technical matters to a range of audiences.

• Interpersonal qualities: Works well in and promotes teamwork, comfortable in a multi-cultural environment, flexible and able to handle pressure well

• Good coping strategies in stressful and emergency situation, calmness is a requirement

• Good knowledge and understanding of international child protection and youth policy and practice issues.

• Knowledge of and interest in collaborating closely with the Education sector is a major plus.

• Strong proficiency in budget management, grants management and reporting.

• Strong coordination and project management skills, especially working within coordinated multi-sector grants.

• Proven experience with training and hands on coaching.

• Proven experience running learning centers, including life skills, alternative learning, support to caregivers.

• Competent in Windows, MS office programs, emails and relevant database

Language Preference

• Strong verbal and written communication skills in English; any competency in Bengali will be an advantage.

Specific Educational Qualification

• Minimum Master’s degree in child related field e.g. Education/ Social Work/ Social Science. For experienced candidate, the education qualification can relaxed.

Standard of Professional Conduct

IRC and IRC employees are required to abide by the values and principles outlined in the IRC Way – Code of Conduct which are Integrity, Service, and Accountability. In accordance with these values, IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Gender Equality & Equal Opportunity

We are committed to narrowing the gender gap in leadership positions. We offer generous benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances. We welcome and strongly encourage qualified female professionals to apply.

We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Are you ready to join the most dynamic team?