Supply Chain Manager – Capacity Building & Training for Partners
The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and in 22 U.S. cities, IRC restores safety, dignity and hope to millions who are uprooted by conflict or disaster. IRC leads the way from harm to home.
The SC Manager – CB & Training for Partners is responsible for supporting key components of a USAID's Office of U.S. Foreign Disaster Assistance (OFDA)-funded program that includes health and nutrition; water, sanitation and hygiene (WASH); and shelter activities to support conflict-affected populations. Entitled Amal (“hope” in Arabic), the consortium will include international and Syrian partners with humanitarian response capacity. Pending donor approval of an award modification, the SC Manager – CB & Training for Partners will work within IRC Syria’s Supply Chain Team and closely collaborate with SCC for Partnerships and DDO .
The Supply Chain Manager for Capacity Building & Training will take lead on the meaningful activities as part of the AMAL project support plan for partners. Will also work with respective partners on developing their policies and procedures, and equip their respective staff with tools for enabling a sound performance and implementation. Also, will be producing curriculum and conducting trainings to partners Supply Chain staff, in addition to mentoring on the job as might be desired or necessary.
Capacity Building and Training
- To acquaint with Partners Supply chain structure and the relevant resources in place, while verifying the information collected during the pre-award assessment to inform and update continuously the project support plans.
- Collaborate with other coworkers and peers, and take lead on the capacity building activities. Moreover, review the planned activities with the partners staff and ensure ownership and a dedication for proceeding.
- Support the partners in developing procurement and logistics operating procedures that are missing and in crafting business processes that are needed to demonstrate that right practices for efficient and effective service delivery.
- Design and conduct supply chain trainings and provide mentoring to the partners staff in accordance with partner project support plans, with a focus on supply chain standard methodologies. Trainings to cover thematic areas such as suppliers pre-qualification, tendering process, quality assurance, assets and inventory management, transport management and other as may be deemed necessary.
- Advise on the implementation of operational improvements within all Supply chain functions to improve the organization’s ability to implement programs, stay in sync with donor regulations and improve organization-wide activities
- Following the ongoing engagement and continuous performance evaluation of partners supply chain staff, advice Senior supply chain Manager on areas that require improvement and inform on updating the project support plans.
- Champion robust partner relationship management characterized by the core partnership principles from IRC’s Partnership Excellence for Equality and Results System (PEERS) of responsibility, results-oriented approach, equality, transparency, and complementarity
- Ensure appropriate proactive and reactive communications and engagement with IRC partners to implement sub-grant agreements and complete program deliverables through regularly scheduled partnership management meetings
- Assist the SC for Partnerships to Drive adherence to PEERS by working with AMAL team and partners to complete quarterly monitoring visits and lesson learned reflections
- Support Senior SC Manager for Partnership in facilitating detailed partner feedback on IRC's management of and performance in partnerships, as well as taking appropriate action in response to the feedback to ensure the smooth operation of the consortium
- Upon request of the Senior SC Manager for Partnership, support on crafting and/or participate in relevant workshops and meetings to support coordination and collaboration, including quarterly partner monitoring visits and training events
- Participate in the review of performance of the partners, of the IRC and of the partnership, including the success, challenges and lesson learned.
Key Working Relationships
Position Reports to: Senior Supply Chain Manager
Indirect/Technical Reporting: N/A
Position directly Supervises: N/A
Key Internal Contacts:
· Country Program: Deputy Director for Operations, Supply Chain Coordinator, Deputy Chief of Party, MEAL Coordinator, Partnership Coordinator, Health Coordinator, Protection in Partnership Advisor, WASH/Shelter in Partnership Advisor,
· Region/Global: Global Supply Chain staff
Key External Contacts: Amal partner organizations
- University degree
- Certification in Supply Chain Management or substantial number of years working in relevant sector
- 4-6 years of relevant experience working on procurement and supply chain within humanitarian organizations
- Familiar with USAID rules and regulations for supply chain is an asset.
- Experience crafting and implementing capacity strengthening projects
- Experience in conducting trainings, mentoring, and coaching.
- Works well in and promotes teamwork, comfortable in a multi-cultural environment, flexible and able to balance pressure with professional grace
- Excellent interpersonal and time management skills with ability to manage competing priorities and deadlines
- Excellent oral and written communication skills in both English and Arabic languages
- Familiarity with the political, social, cultural, humanitarian and donor context of Syria is ideal
- Willingness to travel in the region
Standards of Professional Conduct: The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.
Gender Equality:** IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
Working Environment: The overall security situation in Jordan is relatively calm, especially in Amman. The Jordanian government is stable, and civil unrest is largely peaceful. However, Jordan’s generosity in hosting refugees from Palestine, Iraq and now Syria have created huge strains on the country’s economy and infrastructure. The IRC office is in a modern professional building. IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.