Emergency Officer, (Standby Arrangements - Inter Agency and Humanitarian Partnerships), (P-2), Geneva, Switzerland

from UN Children's Fund
Closing date: 25 Oct 2019

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a champion.

In line with UNICEF’s 2018-2021 Strategic Plan, humanitarian action is fundamental to realizing the rights of very child. As such, it is central to UNICEF’s mandate, encompassing effective preparedness, response and early recovery to save lives and protect child rights. EMOPS provides quality, effective and timely support to country and regional offices to better invest in preparedness and respond to the most pressing humanitarian challenges for improved and sustained results for children affected by humanitarian crises. EMOPS’ goals support the Strategic Plan’s focus on equity, reaching the most disadvantaged and helping humanitarian investments lead to better development outcomes. In order to achieve this, EMOPS has humanitarian access, principled humanitarian assistance and protection for children; risk analysis and monitoring, preparedness and response; strategic alliances and partnerships; safety and security of programmes and staff; and humanitarian coordination as key focus areas.

Strategic alliances, partnerships and advocacy strengthening and expansion for child focused humanitarian action are critical to deliver results for children and realize their rights in humanitarian situations. Partners are also key providers of support services and experts for UNICEF in emergency response.

Job organizational context

The job is under the Inter-Agency and Humanitarian Partnerships Section (Geneva): The IA&HP works to strengthen the contribution of UNICEF and EMOPS to fostering effective alliances and relationships with UN agencies, IASC processes, and advocates with Member States on behalf children in humanitarian situations and how member states can do to preserve and protect their rights The section also monitors trends and events in the Geneva humanitarian environment, promotes UNICEF positions and provides substantive comments in relevant humanitarian environment, promotes UNICEF positions and provides substantive comments in relevant humanitarian fora. The IA&HP also builds operational relationships with NGOS and the Red Cross and Red Crescent Movements. Cooperation is fostered through regular consultations with these partners and engagement on substantive issues in order to bring our work closer to children, enhance engagement with frontline responders and enhance operational work on child protection issues requiring special attention, including working with children with disabilities, the provision of psychosocial support and other areas. The Emergency Officer will work particularly on the standby partner portfolio which provides in kind expertise for UNICEF operations in emergencies.

How can you make a difference?

Under the guidance of the Emergency Specialist, Standby Arrangements, the position will manage and strengthen UNICEF’s engagement with organisations who collaborate as ‘standby partners’ to enable UNICEF to provide adequate, effective and efficient deployment of human resources in situations and frontline service delivery capacity in emergencies.

With the Emergency Specialist, Standby Arrangements, the Emergency Officer will serve as the global focal point for emergency standby capacity requests, nominations and selections. With the Global Cluster Coordination Unit, the Emergency Officer manages the recording and reporting of Rapid Response Team(RRT)/Field Support Team(FST) deployments; oversees the pre-deployment and logistics of standby deployees and RRT/FST members deploying to UNICEF offices, as well as extensions and post mission performance evaluation. The Emergency Officer also provides analysis and strategic reporting on UNICEF emergency standby capacity response. The Emergency Officer is tasked to strengthen knowledge management and data to support the development of more effective partnership, measure and evidence results, and advocate for improvements to deployment practices through close collaboration with DHR. The Emergency Officer also represents the Section in trainings and is a key interlocutor with partner. The Emergency Officer supports partnership development and expansion, as well as ensuring standby management processes are fit for purpose.

Key Functions/Accountabilities

Standby Deployments

  • Daily management of standby deployments by conducting and overseeing the related activities (field and record requests, review ToRs, receiving and screening of candidates, liaison with COs and partner agencies etc.) (approx. 250-350 per year).
  • Daily management of RRT/FST requests, recording and reporting and liaison with GCCU on deployment decisions (approx. 60-80 per year).
  • Monitor the pre-deployment of deployees and oversee all pre deployment (travel, medical, security, visa, code of conduct and arrival details) procedures with the CO and deploying partner agency (approx. 200-250 per year).
  • Ensure extension requests are in line with mandate of standby arrangements, support Country Offices to prepare justifications and PERs and liaise with the deploying partner on extensions (approx. 60-80 per year).
  • Manage queries from Country Offices on Standby Arrangements, including use of surge modalities, UNICEF obligations on security, logistics and administration.
  • Manage fast-track UNV request and nomination process.
  • Liaise and coordinate with DHR and ROs on emergency surge deployments, specifically updating the Surge Tracking Systems for all Level 2 and Level 3 responses weekly/bi-weekly.
  • Closely engage with Standby Partners and advocate for support and support partnership expansion.
  • Act as a key interlocutor with partners.
  • Monitoring

  • Ensure compliance with performance monitoring by monitoring and tracking deployee PERs (approx. 200-250 per year).
  • Maintain the UNICEF External Surge Dashboard, manage its rollout to new partners/UNICEF staff as needed and create customised dashboard for particular divisions/responses as needed (e.g. GCCU RRT/FST dashboard).
  • Complete yearly survey of deployees, analyze and publish results, including individual feedback to Standby Partners and Country Offices
  • Complete Mid Year Report on Standby Arrangements including trend analysis, developments of program, partnership analysis and prepare presentation to Standby Partners
  • Ensure consistent and accurate data collection for established key indicators for monitoring the standby program.
  • Program Development and Partnerships

  • With ITCD and DHR, collaborate on the internal management and measurement of surge and in particular developments in surge management software and platforms.
  • Develop case studies and communication materials to highlighting the work of deployees and standby partners for the Annual Report.
  • Systematically screen and analyse internal information and communication material for the purpose of distribution to partners.
  • Maintain current briefing notes and response dashboards as needed for major Standby Partners and assist to coordinate Standby Partner monitoring visits.
  • Support the Manager Humanitarian Partnerships and the Emergency Specialist, Standby Arrangements with evidence based analysis to demonstrate gaps, highlight trends and present the resulting findings to Standby Partners to advocate for future surge needs.
  • Support the Manager Humanitarian Partnerships and the Emergency Specialist, Standby Arrangements in preparation of materials for new partnership negotiations.
  • Other

  • Represent the Section in training and act as a key resource person as well as providing support on learning and development processes
  • Performs any other duties and responsibilities appropriate to the purpose of this post, as assigned by the supervisor.
  • To qualify as an advocate for every child you will have…


  • Advanced university degree in the disciplines relevant to the following areas: social work, social welfare,social policy/protection, sociology, political science or other field relevant to international child protection related development/humanitarian action
  • Experience:

  • Minimum two years of progressively responsible international professional work experience in UN development/humanitarian organisations, other international development/humanitarian Non-Governmental Organisationand/or the IFRC/ICRC
  • Experience coordinating human resources, surge rosters or operations required
  • Experience working with surge management software required
  • Skills in Salesforce, Power BI and strong Excel skills an advantage
  • Experience working in countries in crisis for UN or IFRC/NGO organizations an advantage
  • Language Requirements:

  • Fluency in English is required. French and/or Arabic is an advantage.
  • For every Child, you demonstrate…

    UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results.

    The competencies required for this post are:

  • Analysing
  • Relating and networking
  • Deciding and initiating action
  • Persuading and influencing
  • Planning and organising
  • View our competency framework at


    UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

    UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.


    Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

    Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

    In the selection of its staff, UNICEF is committed to gender balance and diversity without distinction as to race, sex or religion, and without discrimination of persons with disabilities: well qualified candidates are strongly encouraged to apply.

    Employment is conditional upon receipt of medical clearance, any clearance required, the grant of a visa, and completion of any other pre-employment criteria that UNICEF may establish. Candidates may not be further considered or offers of employment may be withdrawn if these conditions are unlikely to be met before the date for commencement of service.

    How to apply:

    UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization. To apply, click on the following link http://www.unicef.org/about/employ/?job=526972